Group 1 - The core viewpoint of the news is that Shandong High-Speed's Xinyuan Technology has launched a self-developed ETC remote video teller machine in multiple government service halls in Jinan, enhancing the convenience of handling various administrative services alongside ETC applications [1] - The ETC remote video teller machine allows users to perform a full range of ETC services without prior knowledge of the operating process, thanks to real-time online customer service support [3] - Xinyuan Technology aims to integrate the ETC service network with local government systems, promoting the benefits of smart transportation to rural and urban areas [3] Group 2 - The functionalities of the ETC self-service machine include new ETC applications, vehicle information changes, bill inquiries, repairs, recharges, payment method changes, contact information updates, warranty inquiries, card renewals, and loss reporting [2] - The remote video teller machine provides 24-hour service, allowing users to complete multiple tasks in one visit, thus embodying the concept of "one-stop service" [1][3]