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Summary of FIGS FY Conference Call - June 10, 2025 Company Overview - **Company**: FIGS, a company specializing in medical scrubs and apparel for healthcare professionals [5][6] - **Industry**: Healthcare apparel and uniforms [5][6] Key Points and Arguments Consumer Health and Demand Dynamics - The company experienced accelerated growth during COVID-19, serving healthcare professionals [5] - Post-COVID, FIGS is seeing a return to normalized demand, with three consecutive quarters of positive repeat frequency [6][7] - The company aims to help healthcare workers look and feel good, with a broad product line including scrubs, outerwear, and footwear [6][7] Product Innovation and Market Strategy - FIGS launched new fabric platforms, FormX and Float, to enhance their product offerings [9][10] - The company is seeing increases in units per transaction (UPT) and average order value (AOV) as customers engage with differentiated products [10] - Plans to expand physical store presence, with two existing stores and more openings planned, including in Houston [11][12] Customer Base and Market Share - Active customer base grew by 4% in Q1 2025, indicating strong market share growth [14][15] - The company has 2.7 million active customers, with a potential market of 22 million healthcare professionals in the U.S. and over 100 million globally [18][19] Trade and Tariff Management - FIGS is actively evaluating its supply chain and partnerships to mitigate tariff impacts [20][21] - The company maintains a strong balance sheet with no debt and significant cash reserves, providing flexibility in navigating tariff challenges [27][74] Competitive Landscape - FIGS differentiates itself from traditional competitors by offering a modern shopping experience and high-quality products [30][31] - The company aims to continue leading the industry and expanding its brand presence [32][33] Distribution and International Expansion - FIGS moved to a larger, state-of-the-art distribution center to support scaling to a billion dollars in revenue [36][38] - The company is expanding internationally, now in 34 countries, with recent launches in Japan and localized products for different markets [42][43] Teams Business Growth - The Teams segment is a growing focus, with partnerships in concierge medicine and institutions looking to standardize uniforms [52][54] - The total addressable market (TAM) for employer-purchased scrubs in the U.S. is estimated at 15%, with significant international opportunities [57][58] Community Hubs and Customer Engagement - FIGS is opening community hubs to enhance customer experience and engagement, with positive early results from existing locations [65][66] - The company aims to increase its share of healthcare professionals' wardrobe spending, currently at $210 per customer [61][63] Capital Deployment and Financial Position - FIGS has a cash balance of $251 million, focusing on investing in growth and opening community hubs [70][72] - The company has initiated a share buyback program, investing $48 million to date [73] Additional Important Insights - Advocacy for healthcare professionals is a core part of FIGS' mission, enhancing brand loyalty and community engagement [32][34] - The company is committed to continuous product innovation and customer retention strategies to drive future growth [15][61]