2nd Quarter 2025 Nasdaq: HMST July 28, 2025 Important Disclosures Forward-Looking Statements This presentation includes forward-looking statements, as that term is defined for purposes of applicable securities laws, our industry, our future financial performance, business plans and expectations. These statements are, in essence, attempts to anticipate or forecast future events, and thus subject to many risks and uncertainties. These forward-looking statements are based on our management's current expectatio ...

Core Insights - Ameriprise Financial reported adjusted operating earnings per share of $9.11 for Q2 2025, surpassing analyst expectations of $9.00, while revenue was $4.30 billion, slightly below consensus estimates, indicating strong profitability despite mixed growth momentum [1][2] Financial Performance - Adjusted operating earnings per share (Non-GAAP) increased by 6.8% year-over-year from $8.53 to $9.11 [2] - Revenue (Non-GAAP) rose by 4.0% year-over-year from $4.17 billion to $4.34 billion [2] - Net income (GAAP) increased by 27.9% year-over-year from $829 million to $1,060 million [2] - Total assets under management reached $1.58 trillion, an 8.6% increase from the previous year [2] Business Segments Overview - Wealth management remains the primary growth driver, with total client assets reaching a record $1.08 trillion, up 11% year-over-year [5] - The asset management segment, represented by Columbia Threadneedle Investments, reported $690 billion in assets under management, a 2% increase year-over-year, despite net outflows of $8.7 billion [7] - The retirement and protection solutions segment saw a 9% rise in pretax adjusted operating earnings to $214 million, with adjusted operating net revenues increasing by 1% to $936 million [8] Strategic Developments - The company launched the Signature Wealth Program, a new unified managed account platform, aimed at simplifying investment solutions for clients and advisors [6][12] - Advisor productivity increased by 11%, reaching $1.07 million in trailing twelve-month adjusted operating net revenue per advisor [5] - The company emphasized ongoing investments in compliance, digital client service, and operational transformation to support long-term growth [10] Capital Management - Ameriprise distributed $158 million in dividends and repurchased $573 million in shares, totaling $731 million, which is about 81% of adjusted operating earnings [9] - The return on equity, excluding accumulated other comprehensive income, was 45.8% for the trailing twelve months ended Q2 2025 [9] - The balance sheet showed $7.96 billion in cash and a debt-to-capital ratio of 33.6%, down from 40.5% a year earlier [9] Future Outlook - Management did not provide explicit full-year earnings or revenue guidance but indicated that general and administrative expenses in wealth management are expected to increase by low to mid-single digits for the full year [14] - Investors are advised to monitor net client flow trends in wealth management, as this metric has slowed, and asset management's net outflows, which, while improved, remain a concern [15]

Core Insights - Upstart experienced significant growth in loan originations, with a year-over-year increase of 89% to $2.1 billion, primarily driven by personal loans which grew 83% [1][3] - The company is expanding into the super-prime borrower segment, which now represents 32% of total originations [1][3] - Despite positive growth metrics and management's commentary on improved borrower health, shares fell over 18% in after-hours trading due to a slight decrease in contribution margins [1][4] Loan Originations - Total platform originations reached $2.1 billion, with personal loans accounting for $2 billion, reflecting an 83% increase year-over-year [3] - Automated processes contributed to nearly 92% of loans being originated without human intervention [3] Financial Performance - Revenue increased by 67% due to higher conversion rates on lending, as stated by CEO Dave Girouard [4] - Average loan size increased to approximately $8,865 from $8,580 in the previous quarter, influenced by a higher proportion of loans to super-prime borrowers [8] Automation and Technology - The company introduced embedding algorithms to enhance its personal loan underwriting model, improving accuracy and credit decision-making [5] - Upstart automated 90% of hardship applications in Q1, streamlining processes for borrowers [7] Other Lending Segments - Car loan originations grew 42% sequentially, while home equity line of credit (HELOC) originations surged 52% quarter-over-quarter and more than 6 times year-over-year [6] - Short-term lending accounted for 16% of new borrowers in the quarter [6] Future Outlook - The company projects revenues of $225 million for the current quarter, representing a 75% increase compared to the same period last year [10] - CFO Sanjay Datta noted that while macroeconomic factors have not significantly impacted credit performance, there is increased uncertainty with potential upside and downside scenarios [9][10]

Financial Data and Key Metrics Changes - For the full year 2024, the company achieved $3.6 billion in funded loan volume, $108 million in revenue, and an adjusted EBITDA loss of $121 million, with a year-over-year revenue growth of 50% and a 19% increase in funded loan volume [8][9] - In Q4 2024, funded loan volume was $936 million, representing a 77% year-over-year increase, although it decreased approximately 10% sequentially due to seasonal factors [8][11] - The adjusted EBITDA loss in Q4 was $28 million, with total GAAP net loss around $59 million [46][47] Business Line Data and Key Metrics Changes - Funded loan volume growth in Q4 was driven by home equity products and refinance loans, with purchase loan volume increasing by 25% and refinance loan volume surging by 611% year-over-year [10][11] - The company reported a gain on sale margin improvement from 1.95% in 2023 to 2.17% in 2024, indicating enhanced revenue per loan through pricing and marketing optimization [9][10] Market Data and Key Metrics Changes - The overall HELOC and HELOAN originations increased by 10% in the third quarter, while the company’s origination volume grew by 619%, indicating significant market outperformance [10] - The mortgage market saw improvements in Q4 compared to the same period in 2023, but 30-year fixed mortgage rates remained high, impacting mortgage demand [11] Company Strategy and Development Direction - The company aims to leverage AI and technology to enhance operational efficiency, reduce costs, and improve customer experience, with a focus on achieving profitability in the medium term [6][8][45] - The strategic priorities include continuing to grow the business, diversifying distribution channels, and enhancing the technology platform to streamline the mortgage process [8][33] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenges posed by low housing affordability and high mortgage rates but expressed optimism about the company's growth trajectory and market share gains [8][11] - The outlook for 2025 anticipates funded loan volume growth in the low to mid double digits, driven by initiatives like Neo powered by Better, despite macroeconomic headwinds [49][50] Other Important Information - The company is winding down its UK businesses, which contributed to lower volume in Q4, and expects to fully exit this segment by Q2 2025 [34][48] - The introduction of Betsy, an AI voice-based loan assistant, has significantly improved customer interaction efficiency, with a 20x increase in customer interactions since its launch [14][27] Q&A Session Summary Question: How does the AI technology adjust for high property insurance costs? - Management explained that their AI system integrates multiple data sources to provide instant homeowners insurance quotes during the loan process, significantly reducing the need for manual intervention [54] Question: How does profitability affect risk-taking? - Management clarified that they operate a marketplace model, ensuring loans are pre-committed to investors before origination, thus minimizing risk while focusing on efficiency and cost reduction to achieve profitability [58][62] Question: Can you elaborate on savings opportunities from Tin Man's AI application? - Management highlighted that AI-driven processes have reduced operational costs significantly, with potential savings of $2,000 per funded loan and $1,400 for AI-underwritten loans, contributing to improved margins [72][73] Question: How are gain on sale margins trending in Q1? - Management reported that gain on sale margins are trending higher in Q1, particularly with Neo loans performing better than the direct-to-consumer business, indicating improved efficiency and customer conversion [80][82] Question: Can you contextualize contribution profit per loan? - Management indicated that contribution margins have been improving, and they are focused on reducing costs in the mortgage business to enhance profitability while maintaining a balance with corporate cost reductions [93][94]