Core Insights - IQSTEL has outlined its Artificial Intelligence strategy as a central component of its long-term growth, aiming to evolve into a high-tech, high-margin global corporation [5][27] - The company is leveraging its proprietary AI platform, Reality Border, to develop and commercialize AI products integrated with its telecom infrastructure and cybersecurity capabilities [2][6] AI Product Development - IQSTEL's AI initiatives are being commercialized through Reality Border, which is designed to deliver secure and scalable solutions across various environments [2][6] - Current AI products in the market include AIRWEB, IQ2Call, and AI-powered contact center services, with a sales objective of seven digits for fiscal year 2027 [3][20] Commercialization and Market Traction - The AI business model is structured around recurring subscription and service-based revenue, with early commercial traction observed across multiple verticals [19][20] - IQSTEL has initiated the commercialization process for its AI products, with a growing sales pipeline and active customer engagements [22][20] Strategic Roadmap - The company plans to focus on predictable revenue streams, rapid scalability, and enhancing governance through dedicated AI supervision agents [23][22] - Future developments include vertical solutions combining retail services with AI capabilities, expected to launch in Q2 [23] Security and Compliance - A critical aspect of IQSTEL's AI strategy is a security-first approach, ensuring that AI agents operate within defined trust boundaries, which is essential for regulated industries [15][16] Long-term Value Creation - AI is viewed as a margin-enhancing layer that will strengthen the telecom infrastructure and create new high-margin revenue streams [21][25] - The company aims to build a differentiated platform that integrates AI with telecom services, enhancing its competitive positioning and profitability [26][27]

Core Insights - IQSTEL Inc. has launched IQ2Call, an AI-powered call center service aimed at enhancing customer engagement by eliminating wait times and providing scalable solutions [1][2][3] - The global call center services market is valued at approximately $496 billion in 2024 and is projected to exceed $750 billion by 2030, driven by increasing demands for customer experience and automation [3] - The launch of IQ2Call aligns with IQSTEL's strategy to expand beyond traditional telecom services and focus on high-tech, high-margin solutions [4][5] Company Strategy - IQ2Call represents a vertical integration of IQSTEL's telecom services and AI solutions, positioning the company uniquely in the global call center industry [5] - The company aims to leverage its global infrastructure and commercial relationships to create new value streams and margin expansion opportunities [4][8] - IQSTEL has grown its revenue from $13 million in 2018 to nearly $300 million in the previous year, indicating a strong growth trajectory [8] Product Features - IQ2Call offers zero wait time, auto-scaling capabilities, and 24/7 coverage with AI agents fluent in over 50 languages [6] - The service includes features such as live monitoring, performance analytics, and smart escalation from AI to human agents when necessary [11][12] - It is designed to serve various sectors including Telecommunications, Healthcare, Finance, and E-commerce, enhancing operational excellence and brand value [7] Market Opportunity - The launch of IQ2Call is positioned to address the long-standing limitations of traditional call centers, such as long wait times and inconsistent service quality [3][4] - The increasing shift towards automation in customer service presents a significant opportunity for disruption in the call center market [3]