Aflac 2026 Conference Call Summary Company Overview - **Company**: Aflac Inc. (NYSE: AFL) - **Date**: February 11, 2026 - **Key Speakers**: Virgil Miller (President), David Young (SVP of Capital Markets) Key Points Industry and Market Position - Aflac operates in two of the largest insurance markets globally: Japan and the U.S. [2][3] - The company is a pioneer in the Third Sector market, particularly in cancer insurance, and continues to dominate this segment in Japan [5][6] Japan Market Insights - **Sales Growth**: Aflac has focused on innovative products to align sales growth with the aging population in Japan. The introduction of the Tsumitasu product and the cancer insurance product Miraito has led to solid growth [2][3][5] - **Target Audience**: Aflac is targeting younger consumers with products designed to be flexible and appealing, allowing existing customers to purchase additional benefits [6][7] - **Distribution Strategy**: Aflac has strengthened its distribution through bank alliances and agency forces, increasing the number of banks offering Aflac products [9][10][21] - **Product Flexibility**: The Tsumitasu product allows for rate adjustments as interest rates change, providing a competitive edge in the market [9][16] U.S. Market Insights - **Competitive Environment**: The U.S. market is highly competitive, with an increasing number of companies offering supplemental and voluntary benefits. Aflac has seen a 16% increase in the conversion rate of new agents [25][26][27] - **Sales Performance**: Aflac reported $1.6 billion in sales for the previous year, marking one of the highest sales years on record. Group products grew by 14%, significantly outpacing the market [40][28] - **Product Suite**: Aflac remains a leader in cancer insurance and supplemental health products. The company is focused on streamlining the enrollment process to enhance agent efficiency [30][31] Financial Performance - **Capital Management**: Aflac returned nearly $4.8 billion to shareholders through dividends and share repurchases, maintaining a record of 43 consecutive years of dividend increases [4][42] - **Excess Capital**: The company has significant excess capital and is focused on organic growth, with a strategy to evaluate potential M&A opportunities if gaps are identified [42][44][54] Future Outlook - **Growth Opportunities**: Aflac plans to focus on expanding its dental and vision products and enhancing its life absence and disability offerings. The company aims to leverage its strong brand reputation to drive growth in the U.S. market [61][62] - **Technological Advancements**: Aflac is utilizing AI to improve efficiency in Japan, with plans to enhance the enrollment process and customer interactions in the U.S. [35][36] Additional Insights - **Medical Inflation**: Rising medical costs and high deductibles are driving demand for supplemental insurance, which Aflac is leveraging in its sales strategy [39][41] - **Brand Recognition**: Aflac's strong brand presence in Japan and the U.S. is a key asset, with efforts to maintain consumer trust and awareness through marketing initiatives [58][61] This summary encapsulates the key insights and strategic directions discussed during the Aflac 2026 conference call, highlighting the company's performance, market strategies, and future growth opportunities.