Core Viewpoint - Concerns regarding the impact of generative artificial intelligence on software business models are considered exaggerated, leading to an upgrade of ServiceNow stock to overweight by Morgan Stanley [1][2]. Company Performance - ServiceNow is projected to achieve its 2026 subscription revenue target through multiple avenues and maintain over 20% free cash flow growth in the coming years [2]. - The company's earnings for the quarter ending June 30 increased by over 30% to $4.09 per share on an adjusted basis, while revenue rose more than 22% to $3.215 billion [7]. Market Position - ServiceNow's stock rose more than 1% to $940.68 in morning trading, although it has retreated 9% in 2025 [4]. - The stock holds an Accumulation/Distribution Rating of B-minus, indicating moderate institutional buying activity [8]. Business Model and Strategy - ServiceNow's subscription-based revenue model is under pressure due to concerns that generative AI may reduce the need for software licenses as productivity improves [5]. - The company has expanded its offerings beyond its core business into human resources, customer service management, and security, and is also venturing into "front office" software [6]. Technological Advancements - ServiceNow is rolling out autonomous AI "agents" that can complete tasks independently, enhancing its software capabilities in managing IT services and providing self-service tools for employees [2][3].