MyLowe's Pro Rewards program

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Can AI-Driven Project Guidance Help Lowe's Win More Market Share?
ZACKS· 2025-08-15 17:21
Group 1: Lowe's Strategic Initiatives - Lowe's Companies, Inc. is enhancing its competitive edge through technology integration and loyalty programs, introducing "Mylow," an AI-powered Home Improvement Virtual Advisor, and a redesigned MyLowe's Pro Rewards program as part of its "Total Home" strategy [1][4] - Mylow, developed with OpenAI, offers step-by-step project guidance and is integrated into Lowe's app and website, facilitating immediate purchases of recommended tools and materials [2][9] - The revamped Pro Rewards program simplifies enrollment, includes a Spanish-language option, and allows points to be earned from the first purchase, aiming to increase wallet share among Pro customers [3][4] Group 2: Market Context and Competitor Strategies - In a selective spending environment, Lowe's is betting on AI and loyalty upgrades to deepen customer relationships and improve conversion rates, with success dependent on Mylow's recommendation accuracy and the Pro Rewards program's effectiveness [4] - The Home Depot is enhancing its in-store competitiveness by equipping associates with advanced digital tools to improve customer satisfaction and sales performance [5] - Floor & Decor is focusing on both digital and in-store strategies, broadening design services and customer offerings to enhance its competitive advantage [6][7] - Williams-Sonoma is leveraging a digital-first strategy, advancing mobile re-platforming and AI personalization to drive growth and improve e-commerce sales [8]
Home Depot vs. Lowe's: Which Home Improvement Stock Has Better Upside?
ZACKS· 2025-08-11 15:46
Core Insights - Home Depot and Lowe's are the leading companies in the U.S. home improvement retail sector, each pursuing different strategies in a challenging market characterized by high interest rates and selective consumer spending [1][2] Home Depot (HD) - Home Depot is focusing on leveraging its scale, supply-chain strength, and relationships with Pro customers to maintain market share [1] - The acquisition of SRS Distribution enhances Home Depot's Pro segment by adding complementary verticals and improving its trade credit program, which is vital for attracting large-scale Pro clients [3] - Investment in technology has improved delivery speed and customer engagement through an interconnected retail model, with AI tools enhancing store operations [4] - Home Depot's supply-chain diversification strategy reduces reliance on any single country, with over half of purchases sourced domestically, mitigating geopolitical risks [5] - Challenges include rising costs affecting margins, soft demand for big-ticket remodels due to high interest rates, and increased inventory levels [6] Lowe's (LOW) - Lowe's is strengthening its position in the Pro customer segment, with Pro sales increasing in the mid-single digits, supported by the MyLowe's Pro Rewards program [7] - The acquisition of Artisan Design Group positions Lowe's to tap into a fragmented $50 billion market and address the demand for new homes in the U.S. [8] - Lowe's is pursuing growth initiatives such as rural market expansion and new store openings, focusing on Pro sales and online growth through technology investments [9] - Online sales increased by 6% year-over-year, driven by higher traffic and improved conversion rates, with the launch of a home improvement product marketplace expanding offerings [10] - Operational efficiency initiatives have improved gross margins, but softness in big-ticket DIY categories remains a challenge, with comparable sales down 1.7% in the first quarter [11][12] Comparative Analysis - Home Depot's fiscal 2025 sales and EPS estimates suggest year-over-year growth of 3.1% and a decline of 1.4%, respectively [13] - Lowe's fiscal 2025 sales and EPS estimates indicate growth of 0.8% and 2.4%, respectively [14] - Home Depot's stock has gained 12.2% over the past year, outperforming Lowe's, which has risen 4.4% [16] - Home Depot trades at a forward price-to-sales (P/S) multiple of 2.29, while Lowe's is at 1.57, indicating Home Depot is priced higher [18] - The competitive edge currently favors Home Depot due to its scale, Pro relationships, and strategic acquisitions, while Lowe's faces challenges from macro-sensitive DIY categories and tariff risks [20]