NewVoices.ai
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Stagwell Launches NewVoices.ai to Transform Enterprise Sales with Autonomous Adaptive AI Agents
Yahoo Finance· 2025-12-29 16:42
Core Insights - Stagwell Inc. has launched NewVoices.ai, an enterprise-grade platform utilizing advanced adaptive AI for managing sales, customer support, and retention, aiming to enhance business efficiency and customer engagement [1][3] Group 1: Product Features - NewVoices.ai operates as a lifelike, independent agent providing 24/7 instant responses globally in any language, distinguishing itself from traditional chatbots by engaging in high-level, information-based sales conversations [1] - The platform's adaptive intelligence personalizes interactions by learning from user history, goals, and preferences, integrating seamlessly into existing enterprise technology stacks [2] - It supports end-to-end revenue management, allowing organizations to deploy ready-made solutions or create customized workflows [2] Group 2: Strategic Initiatives - The launch of NewVoices.ai is part of Stagwell's broader strategy to expand into AI, including partnerships such as collaboration with Google Cloud to utilize Gemini models [3] - The platform combines autonomous AI agents with automation, analytics, and operations layers to ensure human-level quality across global interactions, aiming to lower business costs while enhancing customer interface value [3] Group 3: Company Overview - Stagwell Inc. provides a range of services including digital transformation, performance media, consumer insights, and AI-enabled communications on an international scale [4]
Stagwell (STGW) Launches NewVoices.ai - An Enterprise Sales, Support and Retention Platform Powered by Adaptive AI
Prnewswire· 2025-12-10 12:00
Core Insights - Stagwell has launched NewVoices.ai, an AI platform aimed at transforming sales, customer engagement, and retention processes for organizations globally [1][3] - NewVoices.ai is designed to function as an independent sales agent, capable of booking appointments, driving conversions, and addressing customer inquiries in multiple languages, available 24/7 [1][2] Sales and Revenue - NewVoices.ai is positioned to replace fragmented sales workflows with a unified, intelligent engine, potentially disrupting the revenue ecosystem [4] - The platform is expected to open new market opportunities for Stagwell, enhancing their strategy of AI transformation and revenue generation [3] Customer Support - The AI platform is designed to deliver human-level conversations, providing personalized interactions that adapt to individual customer preferences and histories [2][5] - NewVoices.ai combines AI agents, automation, and analytics to enhance customer support and retention efforts [5] Retention and Renewals - The platform aims to improve customer retention by offering tailored experiences that traditional systems cannot provide, thus fostering long-term customer relationships [3][5] Payments and Operations - NewVoices.ai integrates with existing enterprise operations, allowing companies to customize solutions for their specific workflows, thereby streamlining payment and operational processes [4][5] Surveys and Feedback - The platform includes capabilities for gathering feedback and conducting surveys, enhancing the overall customer experience and providing valuable insights for businesses [8]