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JBLU Rebrands Paisly to a Human-First Travel Services Company
ZACKS· 2025-06-05 17:26
Core Insights - JetBlue Airways Corporation (JBLU) is enhancing its position in the airline industry by launching Paisly, LLC, which was previously known as JetBlue Travel Products [1] - The rebranding is part of JBLU's JetForward strategy, transitioning Paisly into a full-service, tech-enabled managed travel services company [1] Group 1: Paisly's Role and Collaborations - Paisly will not only serve JBLU customers but will also provide services to other airlines, starting with a partnership with United Airlines (UAL) [2] - The "Blue Sky" initiative allows passengers to earn and redeem loyalty points across both JetBlue and United Airlines, offering shared access to preferred seating and simplified booking [2][3] - Paisly will manage UAL's direct-to-consumer non-air travel products, which were previously outsourced to third-party providers, through a dedicated in-house team [3] Group 2: Service Offerings and Focus - Paisly is set to support UAL's ancillary travel products, enhancing JBLU's portfolio of non-air ancillary offerings [4] - JBLU aims to provide personalized, human-first experiences throughout the travel journey [4] Group 3: Stock Performance - JBLU currently holds a Zacks Rank of 4 (Sell) and has seen a 14.3% increase in shares over the past month, outperforming the Zacks Airline industry, which rose by 10.4% [5]
JetBlue and United Announce Blue Sky: Unique Consumer Collaboration That Links Loyalty Programs
Prnewswire· 2025-05-29 11:00
Core Points - JetBlue and United Airlines have announced a collaboration called "Blue Sky," which links their loyalty programs, allowing customers to earn and use miles and points across both airlines [1][2][4] - The partnership will enhance customer options for booking flights and accessing benefits such as priority boarding and complimentary seat upgrades [1][5][6] - JetBlue will provide United access to slots at JFK International Airport for up to seven daily round-trip flights starting in 2027, and both airlines will exchange flight timings at Newark Liberty International Airport [1][5][6] Loyalty Program Integration - MileagePlus customers can earn and redeem miles on most JetBlue flights, while TrueBlue members can earn and use points on United's extensive network, including popular international destinations [5][13] - The collaboration includes reciprocal benefits for loyalty program members, such as priority treatment, free checked bags, and no blackout dates for award seats [10][11][12][13] - TrueBlue is noted as one of the most popular loyalty programs in the Northeast, with nearly 60% of people in New York City and Boston holding membership [8][11] Technology and Service Enhancements - United will transition its travel services, including hotel and rental car bookings, to JetBlue's Paisly platform, streamlining the customer experience [14][15] - The Paisly platform is designed to offer a personalized service model, contrasting with typical automated travel platforms [15] - JetBlue is expected to be the first partner to utilize United's Kinective Media technology for personalized advertising and offers [17] Market Position and Future Outlook - The collaboration is seen as a strategic move to enhance customer choice and value, leveraging United's global reach and JetBlue's East Coast network [4][6] - Both airlines will continue to operate independently regarding pricing and network management, including new route launches and promotions [6][17] - The timing for the rollout of reciprocal benefits and additional features will be announced later this year [2][8]