Core Insights - SoundThinking, Inc. reported worse-than-expected Q3 financial results, with losses of 16 cents per share compared to the analyst consensus estimate of 6 cents per share [1] - Quarterly sales were $25.100 million, missing the analyst consensus estimate of $27.953 million [1] - The company cut its FY2025 sales guidance from a range of $111 million-$113 million to $104 million [2] Financial Performance - Q3 losses were reported at 16 cents per share, missing expectations [1] - Sales for the quarter were $25.100 million, below the expected $27.953 million [1] Guidance Update - FY2025 sales guidance was revised down from $111 million-$113 million to $104 million [2] Company Developments - The company is focused on enhancing community safety through data and technology, with recent expansions in its ShotSpotter footprint and new AI capabilities [3] - The Net Promoter Score increased from 66 to approximately 70, indicating strong customer satisfaction and retention [3] Market Reaction - Following the earnings announcement, SoundThinking shares fell by 19.6%, trading at $6.78 [3] Analyst Ratings - Cantor Fitzgerald analyst maintained an Overweight rating but lowered the price target from $20 to $16 [6] - Citizens analyst also maintained a Market Outperform rating while reducing the price target from $19 to $16 [6]

Core Insights - SoundThinking, Inc. reported worse-than-expected Q3 financial results, with losses of 16 cents per share compared to the analyst consensus estimate of 6 cents per share [1] - Quarterly sales were $25.100 million, missing the analyst consensus estimate of $27.953 million [1] - The company cut its FY2025 sales guidance from a range of $111 million to $113 million down to $104 million [2] Financial Performance - The reported quarterly losses were significantly higher than expected, indicating potential challenges in revenue generation [1] - The sales figure of $25.100 million reflects a shortfall against market expectations, suggesting weaker demand or operational issues [1] Management Commentary - CEO Ralph Clark emphasized the company's commitment to enhancing community safety through data and technology, highlighting recent advancements such as the expansion of ShotSpotter and the introduction of new AI capabilities [3] - The company's Net Promoter Score improved from 66 to approximately 70, indicating strong customer satisfaction and retention [3] Market Reaction - Following the earnings announcement, SoundThinking shares experienced a significant decline of 19.6%, trading at $6.78 [3] Analyst Ratings - Cantor Fitzgerald analyst Jonathan Ruykhaver maintained an Overweight rating but lowered the price target from $20 to $16 [6] - Citizens analyst Trevor Walsh also maintained a Market Outperform rating while reducing the price target from $19 to $16 [6]

Core Insights - SoundThinking, Inc. has revised its full-year 2025 revenue guidance down from a range of $111.0 million to $113.0 million to approximately $104.0 million due to contract delays [4][12] - The company reported a 4% year-over-year decline in third-quarter revenues, totaling $25.1 million compared to $26.3 million in the same quarter of 2024 [5][7] - Adjusted EBITDA for Q3 2025 was $3.5 million, representing 14% of revenues, down from $4.5 million or 17% of revenues in Q3 2024 [9][19] Financial Performance - Revenues for Q3 2025 were $25.1 million, a decrease of $1.2 million from Q3 2024, primarily due to the absence of a significant contract with the City of Chicago [5][6] - Gross profit for Q3 2025 was $13.6 million, accounting for 54% of revenues, compared to $15.2 million or 58% of revenues in Q3 2024 [6][7] - The company reported a GAAP net loss of $2.0 million for Q3 2025, compared to a net loss of $1.4 million in Q3 2024 [9][24] Operational Highlights - The company expanded its ShotSpotter footprint and introduced new AI capabilities with the CrimeTracer Gen3 beta release [4] - SoundThinking achieved a Net Promoter Score of approximately 70, up from 66, indicating strong customer satisfaction and retention [4][7] - The company repurchased 160,271 shares of common stock for approximately $2.0 million as part of its share repurchase program [11] Future Outlook - The company anticipates accelerated revenue growth and increased profitability in 2026 and beyond, maintaining long-term financial targets of 70% gross margin and 40% Adjusted EBITDA margin [13] - SoundThinking's transformation from a domestic ShotSpotter business to a global SafetySmart platform company is progressing well, with expectations for renewed top-line growth [13][20]

Core Viewpoint - SoundThinking, Inc. has announced a rescheduling of its third quarter 2025 financial results release and conference call due to an unforeseen scheduling conflict, now set for November 12, 2025 [1][2] Company Overview - SoundThinking, Inc. is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [4] - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [4] - SoundThinking's SafetySmart™ platform includes several key products such as ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ powered by Rekor [4] - The company has been recognized as a Great Place to Work [4] Upcoming Financial Results - The third quarter 2025 earnings conference call will occur on November 12, 2025, at 4:30 p.m. Eastern Time, with financial results to be released prior to the call [2] - Participants can join the call via webcast on SoundThinking's Investor Relations website or by telephone [3]

Core Viewpoint - SoundThinking, Inc. is set to release its third quarter 2025 financial results on November 11, 2025, and will participate in the ROTH Technology Conference on November 19, 2025, highlighting its ongoing engagement with investors and stakeholders [1][2][4]. Financial Results Announcement - The conference call to discuss the third quarter 2025 financial results will take place on November 11, 2025, at 4:30 p.m. Eastern Time [2]. - Financial results will be released in a press release prior to the call [2]. Participation in Investor Conference - SoundThinking's executive management will attend the ROTH Technology Conference in New York City on November 19, 2025 [4]. - Interested parties can contact the investor relations team for additional information or to schedule meetings [4]. Company Overview - SoundThinking, Inc. is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [5]. - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [5]. - Key products include the SafetySmart™ platform, which features ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ powered by Rekor [5].

Summary of SoundThinking (SSTI) Conference Call Company Overview - **Company Name**: SoundThinking, formerly known as ShotSpotter - **Ticker Symbol**: SSTI - **Industry**: Public safety technology, focusing on AI and data-driven solutions for law enforcement and security professionals [1][2] Core Business and Growth Strategy - **Unique Platform**: SoundThinking offers a SafetySmart platform that includes various applications aimed at enhancing law enforcement productivity [3] - **Revenue Diversification**: Initially, ShotSpotter accounted for 100% of revenues; now it represents 65%, with expectations to drop to 35% as new solutions are introduced [5] - **Revenue Figures**: - 2024 Revenue: $102 million with 14% adjusted EBITDA - 2025 Projected Revenue: $111 to $113 million with 20% to 22% adjusted EBITDA [6] Product Offerings - **ShotSpotter**: Acoustic gunshot detection technology, crucial for real-time alerts to law enforcement [11] - **ResourceRouter**: AI-based patrol management solution to optimize resource deployment [19] - **CaseBuilder**: Integrated case management tool for detectives, improving case closure rates [20] - **CrimeTracer**: Search and analytics tool with access to over 1 billion police records [21] - **SafePointe**: Weapons detection technology aimed at commercial security [23] - **PlateRanger**: Automatic license plate reader technology [4] Market Opportunity - **Total Addressable Market (TAM)**: Significant growth potential in public safety technology, particularly in concealed weapons detection and international markets [4][29] - **International Expansion**: Recent sales in Latin America (Uruguay and Brazil) with pricing leverage of 3-4 times domestic rates [8][35] Financial Metrics - **Customer Acquisition Cost**: $0.63 per dollar of annual contract value, indicating strong unit economics [7] - **Retention Rates**: High net revenue retention and gross retention rates, supported by a strong Net Promoter Score (NPS) [6][10] - **Long-term Financial Goals**: Targeting 15% top-line revenue growth, 70% gross margin, and 40% adjusted EBITDA over the next few years [29][30] Operational Insights - **Service Level Agreement (SLA)**: 90% SLA with 97% effectiveness in alert accuracy, including false positives and location accuracy [16][17] - **Cost Management**: Anticipated flat costs in goods sold while revenue increases, leading to improved gross margins [28][30] Customer Engagement - **Product Bundling**: Approximately 30 customers utilize more than one solution, with some using up to four [33] - **Strategic Relationships**: Building long-term relationships with law enforcement agencies to enhance service delivery and customer loyalty [10] Additional Considerations - **Acquisitions**: Four acquisitions in the last six years, with no immediate plans for further acquisitions but remaining open to opportunities [30] - **Cash Flow**: Generated $16 million in free cash flow last year, with a focus on maintaining a strong balance sheet [29] This summary encapsulates the key points from the SoundThinking conference call, highlighting the company's strategic direction, product offerings, financial performance, and market opportunities.

Core Points - SoundThinking, Inc. will hold a conference call on August 12, 2025, to discuss its Q2 2025 financial results [1][2] - The company is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [3] Company Overview - SoundThinking, Inc. is listed on Nasdaq under the ticker SSTI and is recognized for its SafetySmart™ platform, which includes various advanced solutions such as ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger™ [3] - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [3] - SoundThinking has been designated as a Great Place to Work Company, indicating a positive work environment [3] Conference Call Details - The conference call will take place at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) [2] - U.S. and international dial-in numbers are provided for participants, along with a conference ID for access [2] - A replay of the call will be available after 7:30 p.m. Eastern time on the same day until August 26, 2025 [3]

Core Insights - SoundThinking has released its fourth annual Environmental, Social, and Governance (ESG) Report, emphasizing its commitment to advancing public safety through responsible technology use [1][2] - The report highlights the company's mission to enhance law enforcement efficiency and equity in community safety outcomes [2][3] Group 1: Public Safety Technology and Community Safety - SoundThinking's SafetySmart™ platform integrates specialized software and data to assist law enforcement in protecting communities, enabling rapid and precise responses to gunfire incidents [4] - The technology supports efficient investigative work and helps agencies optimize resources for improved public safety outcomes [4] Group 2: Social Impact - The report emphasizes SoundThinking's collaboration with local organizations to promote community safety initiatives, positively impacting individuals in the communities served [5] - The company is expanding its Data for Good program, providing non-policing organizations with essential data and tools to address crime and violence root causes [5] Group 3: Governance, Transparency, and Trust - The ESG Report outlines SoundThinking's governance structure, focusing on diversity, equity, and inclusion [6] - The company has enhanced its security framework and established AI governance roles to ensure responsible technology development, demonstrating a commitment to stakeholder trust [6] Group 4: Environmental Sustainability - SoundThinking is dedicated to minimizing its environmental footprint through sustainable practices, including energy-efficient product design and e-waste management [7] - The company applies its technology expertise to environmental protection efforts, such as preserving marine ecosystems in the Coral Triangle [7] Group 5: Company Overview - SoundThinking, Inc. is a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and civic leadership [10] - The company serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [10]

Group 1 - SoundThinking, Inc. will participate in the UBS SMID-Cap Multisector Virtual Conference on June 24, 2025, offering one-on-one and small group meetings with investors [1] - The company is recognized as a leading public safety technology provider, delivering AI- and data-driven solutions for law enforcement and security professionals [2] - SoundThinking serves over 300 customers and has collaborated with approximately 2,100 agencies to enhance public safety outcomes [2] Group 2 - The company's SafetySmart™ platform includes several key products: ShotSpotter, CrimeTracer™, CaseBuilder™, ResourceRouter™, SafePointe, and PlateRanger powered by Rekor [2] - SoundThinking has been designated as a Great Place to Work Company, indicating a positive work environment [2] - Contact information for company representatives is provided for investor relations and inquiries [3]

Financial Data and Key Metrics Changes - Q4 2024 revenue decreased by 10% year-over-year to $23.4 million, primarily due to a $3.5 million delay in contract renewals with the NYPD [6][24] - Full year 2024 revenue grew by 10% to a record $102 million, reflecting strong demand for public safety solutions [7][29] - Adjusted EBITDA for Q4 was $1.7 million, down from $4.8 million in Q4 2023, attributed to delayed contracts [25] - Full year 2024 adjusted EBITDA was $14.4 million, consistent with $14.3 million in 2023 [31] Business Line Data and Key Metrics Changes - ShotSpotter went live in 20 new cities and five new universities in 2024, booking $75.7 million in net new and renewal subscription-based ACV, with 59% being multi-year agreements [8][18] - The SafetySmart platform saw significant growth, with a 100% increase in average selling price (ASP) from 2023 to 2024 [14] Market Data and Key Metrics Changes - Approximately 62% of the 2025 qualified ACV pipeline is from non-domestic ShotSpotter, indicating successful diversification efforts [19] - The company ended 2024 with $13.2 million in cash and cash equivalents, significantly higher than $5.7 million at the end of 2023 [36] Company Strategy and Development Direction - The company is focused on leveraging advanced AI/ML capabilities to optimize solutions and enhance the SafetySmart platform [13] - Strategic partnerships, such as with Rekor Systems for the PlateRanger ALPR solution, are aimed at strengthening market positioning [16] - The company is committed to advancing public safety and maximizing shareholder value through innovation and execution of strategic growth priorities [21][63] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the demand for public safety solutions despite challenges related to budget constraints and the drying up of ARPA funds [50][52] - The company is optimistic about revenue growth in 2025, increasing guidance to $111 million to $113 million, representing approximately 10% year-over-year growth [20][37] Other Important Information - The company reestablished a 30-square-mile ShotSpotter deployment in Puerto Rico and is exploring further expansion opportunities [10] - The NYPD contract renewal of approximately $21.9 million secures service through December 2027, highlighting the long-term partnership [12] Q&A Session Summary Question: Update on Chicago RFP - Management is encouraged by Chicago issuing an RFP for gunshot detection but is still evaluating a response [41] Question: SafePointe multimillion-dollar opportunities - Some of the SafePointe bookings are expected to contribute to the revenue guidance for 2025, with increasing quarterly bookings [44] Question: Pipeline disruption from federal government efforts - Management noted strong demand drivers for policing and public safety, while monitoring budget issues related to ARPA funds [50][52] Question: ARR guidance and gunshot detection growth - Expected incremental growth from gunshot detection is projected to be between $8 million and $9.5 million [56] Question: Top verticals for SafePointe weapon detection - Key verticals include healthcare, gaming centers, and selected corporate sites, focusing on low-friction weapons detection solutions [60]