网友发布的图片。 该网友表示，"UR跟我开玩笑呢，我想把袖子往上拉一拉，直接拽烂了。我人都懵了，刚买 的新衣服，今天第一次穿。"视频内容显示，该网友用手拉动衣服，衣服随即出现多个大 洞。 近日，江苏一名消费者发布视频称，自己穿URBAN REVIVO（以下简称"UR"）品牌长袖上 衣，拉起袖子时"一拉就破多个大洞"，消息引发关注。9月30日，UR相关负责人回应南都 N视频记者称，门店接到反馈后已第一时间启动售后流程，与顾客沟通并妥善处理，目前事 件已解决。 9月30日，UR相关负责人就此事回应南都记者称，"针对该事件，品牌已与门店进行沟通了 解。在涉事消费者向门店反馈后，门店已第一时间启动了售后流程，积极、及时地与顾客沟 通并妥善处理。目前，该事件已得到解决。" 官网信息显示，UR创立于2006年，是中国最早应用快时尚商业模式的品牌。目前，UR在 中国、新加坡、泰国、菲律宾等国家门店数量突破400家，线上销售网络辐射欧洲、北美及 其他国际市场。 来源：南方都市报 更多财经视频，请关注视频号"新浪财经" 往期回顾 (3) 连 接 财 富 下 载 新 浪 财 经 客 户 端 ...

Core Viewpoint - A consumer reported a quality issue with URBAN REVIVO (UR) clothing, claiming that a long-sleeve shirt tore easily, which has drawn public attention. The company responded promptly, stating that the issue has been resolved through their customer service process [1]. Group 1: Incident Details - A video was shared by a consumer showing multiple large holes appearing in a newly purchased UR shirt when the sleeves were pulled [1]. - The consumer expressed disbelief at the garment's quality, noting it was their first time wearing the shirt [1]. Group 2: Company Response - UR's representative confirmed that the brand initiated a customer service process immediately after receiving feedback from the consumer [1]. - The company emphasized that they communicated effectively with the customer and resolved the issue promptly [1]. Group 3: Company Background - UR was established in 2006 and is recognized as one of the earliest brands to adopt the fast fashion business model in China [1]. - The brand operates over 400 stores across China, Singapore, Thailand, and the Philippines, with an online sales network extending to Europe, North America, and other international markets [1].