Major new brand campaign developed with Colin Jost’s No Notes Productions lampoons bad tech and champions the employees who suffer for itSAN JOSE, Calif., Dec. 10, 2025 (GLOBE NEWSWIRE) -- Today, on behalf of employees everywhere, Zoom announced the launch of a major brand campaign developed with Colin Jost’s No Notes Productions lampooning the technology everybody hates and inspiring users to stand up for what they really want. Starring SNL standout Bowen Yang, the “Zoom Ahead” campaign will debut on Decem ...

Core Insights - Converged Technology Professionals (CTPros) and Carahsoft Technology Corp. have formed a strategic partnership to enhance access to Zoom's cloud-based communication solutions for K-12, higher education, and government agencies [1][4] - The partnership aims to streamline procurement processes and promote the adoption of secure communication tools across State, Local, and Education (SLED) sectors [2][4] Group 1: Partnership Details - Carahsoft will act as CTPros' Master Government Aggregator®, facilitating procurement through its extensive portfolio of Federal, State, and Local contract vehicles [1][2] - CTPros will provide advisory services, solution design, deployment, and ongoing support for Zoom products, enhancing communication infrastructure for public service and education [2][3] Group 2: Benefits and Solutions - SLED organizations will gain access to secure and scalable communication tools, including Zoom Phone, Zoom Meetings, Zoom Contact Center, and advanced AI features [2][3] - The partnership is expected to improve productivity, enhance remote teaching and learning, and deliver more responsive services to constituents [2][3] Group 3: Company Backgrounds - CTPros specializes in unified communications, contact center modernization, and has extensive experience in telecom and IT, focusing on enhancing productivity for government offices and educational institutions [3][6] - Carahsoft is recognized as a trusted provider of IT solutions for public sector organizations, offering a wide range of services including cybersecurity, multi-cloud, and AI solutions [7]

Financial Performance & Growth - Zoom's CFO highlights the company's AI-first vision, focus on innovation, growth acceleration, profitability, and shareholder value creation[20] - Zoom is experiencing accelerating growth driven by enterprise progress, online stabilization, product diversification, new routes to market, and AI monetization[47, 55] - Online revenue growth is stabilizing, moving from -8% to flat[59] - Enterprise revenue continues to drive growth, with implied revenue share increasing from 58% to 60%[65] - The number of customers contributing over $100k in TTM (Trailing Twelve Months) revenue is increasing, representing 32% of total revenue[69, 70] - Zoom maintains strong non-GAAP gross margins of approximately 79%, with a target of 80%[102] - Zoom's non-GAAP operating margin is around 39%[102] - Zoom has executed a $2.7 billion buyback program ahead of schedule, leading to a YoY dilution of -1.9%[103] Product Diversification & AI Innovation - Zoom is diversifying its product set, with Workplace, Phone, and ZCX & Workvivo experiencing growth[77] - Millions of users are actively using AI, with a 4x YoY increase in monthly active users (MAUs)[80, 123] - Zoom is evolving its AI capabilities with AI Companion 2.0, enhancing user capabilities and workflows[122]

Economic Indicators - The Congressional Budget Office (CBO) estimates that Trump's global tariff hikes could reduce deficits by $3.3 trillion and cut federal interest payments by $0.7 trillion over the next decade [5] - The employment rate for individuals aged 16 to 24 decreased to 53.1% in July 2025, down from 54.5% in July 2024, despite an increase in the youth labor force from 21.7 million in April 2025 to 23.7 million in July 2025 [5] Market Performance - Jefferies raised its year-end target for the S&P 500 to 6,600, up from a previous target of 5,600, citing strong second-quarter corporate earnings [5] Company Developments - Zoom reported a 4.7% year-over-year revenue growth and a 10.5% year-over-year growth in non-GAAP income from operations for its second quarter of fiscal year 2026 [5] - The U.S. government is set to acquire a 9.9% stake in Intel through a deal converting government grants into equity, providing Intel with $10 billion to expand chip factories in the U.S. [5] - Databricks is targeting a $100 billion valuation as it approaches a $1 billion Series K funding round, reflecting a 61% increase from its December 2024 valuation of $62 billion [5] - Starbucks announced a reduction in production from seven days a week to five, following a cap on raises for North America salaried employees to a fixed 2% [5] - Keurig Dr Pepper plans to acquire European JDE Peet's for $18 billion, which owns a variety of coffee and tea brands [5] Social Concerns - A Pew Research Center survey indicates that 70% of Americans view the spread of false information online as a major threat, ranking it higher than terrorism and the global economy [5] Media Performance - Fox achieved its best preseason NFL game viewership in four years, with 5.11 million viewers for the Bears-Bills game on August 17, although the highest remains the Pro Football Hall of Fame Game in 2021 with 7.4 million viewers [5]

Summary of Zoom's Earnings Call Company Overview - **Company**: Zoom - **CFO**: Michelle Chang, who joined in October 2024 after 25 years at Microsoft, where she was CFO of Teams during the pandemic [2][4] Key Points and Arguments Company Strategy and Priorities - **Growth Rate Acceleration**: The primary focus is on accelerating growth rates, which is crucial for stock performance [5][6] - **Capital Allocation**: Emphasis on refining internal and external capital allocation, including an aggressive buyback strategy [6] - **Business Evolution**: Transitioning from a meetings company to a comprehensive workplace platform, expanding into adjacent Total Addressable Markets (TAM) [6][10] - **AI Integration**: Infusing AI across products and monetizing AI capabilities more explicitly [6][12] Product Offerings and Market Position - **Workplace Platform**: Zoom is not just a meetings tool; it includes calendar, chat, collaboration, and email functionalities [10] - **Customer Experience**: Significant demand in customer experience solutions, particularly in contact centers, with AI driving growth [11][12] - **Employee Experience**: Strong demand from Fortune 100 customers for employee experience solutions, with many new customers being introduced to the Zoom ecosystem [13][45] Growth Drivers - **New Customer Acquisition**: Focus on bringing new customers into the ecosystem rather than just upselling existing ones [14][15] - **AI as a Differentiator**: AI is seen as a key driver for growth, with a focus on democratizing AI value for all customers [16][17] - **M&A Strategy**: Future acquisitions will align with business priorities and aim to accelerate top-line growth [18] Recent Performance and Guidance - **Quarterly Results**: The recent quarter showed strong performance, leading to raised guidance for the full year [34] - **Price Increases**: A planned price increase for a subset of customers, expected to generate an additional $10 million to $15 million [34][38] - **Churn Reduction**: Online churn has decreased significantly, providing confidence for the price increase [37][38] Competitive Landscape - **Contact Center Growth**: Zoom is experiencing triple-digit growth in the contact center space, attributed to its omnichannel excellence and AI capabilities [46] - **Partnerships**: Strategic partnerships are essential for expanding capabilities and market reach [48] Capital Management - **Buyback Strategy**: Recent buybacks were both opportunistic and a response to investor feedback, with a commitment to a $1.2 billion buyback program [49][50] Additional Insights - **Customer Sentiment**: Surveys indicate that customers are willing to pay for added value, reflecting confidence in the platform's offerings [40] - **WorkVivo Success**: WorkVivo, an employee experience platform, has seen significant growth, with 90% of its customers being new to Zoom [41][45] This summary encapsulates the key insights from Zoom's earnings call, highlighting the company's strategic direction, product offerings, growth drivers, and recent performance metrics.