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How Box Evolved from Simple AI to Agentic Systems for Enterprise | LangChain Interrupt
LangChain· 2025-06-10 18:03
Company Overview - Box is a B2B company operating as an unstructured data platform, serving large enterprises including Fortune 500 companies [1][2] - Box has over 115,000 companies as customers, tens of millions of users, and manages over 1 exabyte of data [2] - Box is often the first AI deployed within large enterprises due to existing trust relationships [3] Data Extraction Evolution - Box initially used a straightforward architecture for data extraction involving pre-processing, OCR, and large language models [8] - The initial AI deployment processed 10 million pages, but encountered challenges with complex documents, OCR accuracy, language variations, and the need for confidence scores [9][10][11] - The company experienced a "trough of disillusionment" as the initial AI solution proved insufficient for diverse customer needs [12] Agentic Approach Implementation - Box re-architected its data extraction process using a multi-agent approach, separating problems into sub-agents [12] - The agentic system intelligently groups related fields, dynamically determines data extraction methods, and incorporates a quality feedback loop for continuous improvement [13] - This approach allows for easier updates and specialization, enabling the company to quickly adapt to new document types and customer requirements [13] Engineering and Customer Impact - Building agentic systems helps engineers think about AI and agentic workflows, leading to better understanding of customer needs [13] - This approach facilitates the development of tools that integrate with customer-built agents, enhancing the overall ecosystem [13] - The company advises building agentic systems early when developing intelligent features [14]
How Uber Built AI Agents That Save 21,000 Developer Hours with LangGraph | LangChain Interrupt
LangChain· 2025-06-10 17:12
All right. Hello everyone. Uh, thanks for being here and joining us on this nice Wednesday afternoon.Uh, my name is Matasanis and this is my colleague. Hey folks, I'm Sorup Sherhhati. And today we're going to present how we built AI developer tools at Uber uh, using Langraph.So to start off, a little bit of context. Um Uber is a massive company serving 33 million trips a day across 15,000 cities. And this is enabled enabled by a massive code base with hundreds of millions of lines of code.And it is our job ...