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全球2024年Z世代和千禧一代调研报告
Deloitte· 2024-05-31 05:45
Investment Rating - The report does not explicitly provide an investment rating for the industry. Core Insights - The report highlights a cautious optimism among Gen Z and Millennials regarding economic and personal financial conditions, with 32% of Gen Z and 31% of Millennials believing their country's economy will improve in the coming year, marking the highest level of optimism since pre-pandemic surveys [4][12]. - Concerns about the cost of living, unemployment, climate change, mental health, and personal safety remain significant for these generations, with 30% of Gen Z and 32% of Millennials feeling economically insecure [4][12]. - The report emphasizes the importance of purpose-driven work for job satisfaction, with 86% of Gen Z and 89% of Millennials stating that having a sense of purpose is crucial for their workplace happiness [5][17]. - Environmental sustainability is a top concern, with 62% of Gen Z and 59% of Millennials expressing anxiety about climate change, and many are willing to change jobs to align with their environmental values [6][24]. - There is a growing recognition of generative AI's potential impact on careers, with many expressing excitement but also concerns about job displacement due to automation [7][39]. Summary by Sections Social and Economic Outlook - Nearly one-third of Gen Z (32%) and Millennials (31%) expect economic improvement in their countries over the next year, reflecting a rise in optimism [4][12]. - Concerns about living costs are paramount, with 34% of Gen Z and 40% of Millennials prioritizing this issue [13][12]. Sense of Purpose - A significant majority (86% of Gen Z and 89% of Millennials) believe that a sense of purpose is essential for job satisfaction [5][17]. - Many are willing to reject job offers that do not align with their values, with 50% of Gen Z and 43% of Millennials having done so [18][20]. Environmental Sustainability - Environmental concerns are critical, with 62% of Gen Z and 59% of Millennials feeling anxious about climate change [6][24]. - Approximately 20% of both generations have changed jobs due to environmental issues, and many are willing to pay more for sustainable products [25][29]. Generative AI and Work - There is uncertainty regarding generative AI's impact on careers, with 59% of both generations fearing job losses due to automation [39][41]. - Many are seeking training in generative AI, with 38% of Gen Z and 36% of Millennials planning to participate in training within the next year [42][41]. Work Patterns - Work-life balance remains a top priority, with 64% of Gen Z and 66% of Millennials currently working in organizations that have implemented return-to-office policies [49][51]. - There is a notable trend towards non-traditional employment models, with many seeking part-time or gig work for flexibility [51][49]. Mental Health - Approximately 40% of Gen Z and 35% of Millennials report feeling stressed most of the time, with financial concerns being a primary source of stress [53][55]. - While there are signs of improvement in mental health awareness in workplaces, there is still a need for better support systems [57][59].
2024年美国旅游业展望
Deloitte· 2024-05-26 10:03
旅行展望 2024 2024 旅行展望 执行摘要 在连续两年多的同比增长之后 , 休闲旅行可能已经利用了其在大流行 高峰时期被压抑的所有需求。美国旅行需求是否应调整 ? 我们的 2024 年行业展望探索了旅行需求强劲的信号。 随着 “复仇旅行 ” 现象的消退 , 一个以旅行为优先的新时代可能正在出现。消费者对旅行表现出持续的兴趣 , 对 许多人来说 , 这种兴趣可能正在从对重新定义的优先事项的反动冲动。 消费者高度重视度假和探险的一个关键信号是 , 旅行已经举办了即使在高度财务焦虑的时候 , 美国钱包的份额也是一 致的。目的地活动 , 对更多样化目的地的兴趣日益增长 , 以及婴儿潮一代的回归in greater numbers add to positive indicators for travel. And workplace flexibility appears posted to进一步的浮标需求。 尽管前景乐观,但经济衰退可能会导致更保守的旅行行为,尤其是在低收入群体中。旅行频率和某些放纵可能会 下降。同时,如果高收入群体相对不受经济逆风的影响,那么高端旅行产品可能会比预算更好。在企业方面,来 年的 ...
旅游行业:2024年美国旅游业展望报告(英译中)
Deloitte· 2024-05-23 06:30
Industry Investment Rating - The report does not explicitly provide an investment rating for the travel industry [1][2][3] Core Viewpoints - The travel industry is entering 2024 with strong performance, driven by sustained consumer interest and workplace flexibility [3][5] - "Revenge travel" has been a major driver of demand over the past two years, but its influence is waning, with only 11% of travelers citing it as a reason for travel in 2023 [5][7] - Travel spending intentions have shown greater resilience compared to other spending categories, with a significant portion of consumers indicating that travel has become more important post-pandemic [7][9] - Economic challenges may lead to more conservative travel behavior, particularly among lower-income groups, while high-income groups may continue to favor premium travel products [3][12] - The industry is expected to see fluctuating demand for different products and amenities, with companies leveraging technology to offer personalized and flexible options likely to thrive [3][13] Leisure Travel Demand - Leisure travel demand has rebounded from historic lows, with TSA-reported passenger throughput up 12.5% year-over-year from January to November 2023 [5] - Travelers are increasingly prioritizing value and redefining their priorities, with a shift towards exploring diverse destinations and new experiences [7][10] - Remote work flexibility is enabling more extended and frequent travel, with 34% of travelers planning to work during their longest vacation in 2023, up from 19% in 2022 [11][17] - Baby boomers are returning to travel in greater numbers, with 30% of those who cut holiday travel budgets in 2023 saving for future trips [7][12] Supplier Efforts to Enhance Travel Experience - Travel providers are focusing on improving the end-to-end journey through automation, targeted amenities, and investments in frontline teams [15] - Partnerships with sports teams, event venues, and food and beverage brands are expected to increase, offering exclusive access and discounts [15] - The industry is exploring the use of generative AI (Gen AI) to enhance operational efficiency and personalize marketing efforts [20][21] Corporate Travel Recovery - Corporate travel spending is expected to reach 80% of 2019 levels by the end of 2023 and 95% by the second half of 2024 [16] - Cost management remains a key concern for business leaders, with 86% of corporate travel managers citing airfare prices as a significant factor influencing travel decisions [16] Marketing and Technology Trends - Marketing spend in the travel industry is trending upward, with a focus on targeted strategies and the use of analytics and AI to optimize spending [19] - Gen AI is already impacting the industry, with applications in call center efficiency, marketing content, and personalized travel planning [20][21]
2024年美国零售行业展望:在所有合适的地方寻找忠诚度
Deloitte· 2024-05-16 07:30
年美国零售业展望 : 在所 2024 有合适的地方寻找忠诚度 通过体验、个性化和信任重新点燃有利可图的忠诚度 2024 年美国零售业前景| 在所有合适的地方寻找忠诚 Contents 机遇 2 : 增强全方位体验 通过店内投资 7 机会 3 : 推动个人参与 具有可信赖的 ...
【德勤】2024年美国零售业展望报告:在所有正确的地方寻找忠诚度
Deloitte· 2024-05-15 07:30
Industry Investment Rating - The report does not explicitly provide an overall industry investment rating, but it highlights key opportunities and challenges for the retail sector in 2024 [1][4] Core Viewpoints - The retail industry faces an uncertain economic outlook in 2024, with inflation and consumer behavior being key factors influencing spending patterns [3][4] - Retailers must focus on building trust to drive profitable loyalty, as consumers prioritize price and value over brand loyalty [4][9] - Three key opportunities are identified for retailers to rekindle loyalty: leveraging loyalty programs, enhancing omni-experience through in-store investments, and driving individual engagement with trustworthy AI [12][16][24] Key Opportunities and Trends Opportunity No 1: Lean into Loyalty Programs - Nearly two-thirds of US consumers belong to 1-5 loyalty programs, but most use 50% or less of their memberships, indicating a need for more engaging programs [13] - Customers in loyalty programs report 61% higher trust in the brand compared to non-members, and increasing trust with existing members could boost annual spending by 30% [13] - Retailers like Dillard's and Ulta Beauty have successfully driven loyalty through private-label brands, personalized service, and revamped loyalty programs [13] - Tiered loyalty programs, co-branding benefits, and data monetization are key strategies for 2024 [13] Opportunity No 2: Enhance Omni-Experience through In-Store Investments - Despite digital advancements, inconsistent omni-experiences can erode trust, with 75% of customers saying they are more loyal to stores with consistent service and experiences [17][18] - Enhancing the in-store experience is a top growth opportunity for 2024, with retailers facing challenges like labor costs, shrink, and high customer expectations [19] - Retailers like Target have seen sales increase by 2-4% after store renovations, and innovative tech can further improve efficiency and consistency [21] Opportunity No 3: Drive Individual Engagement at Scale with Trustworthy AI - Half of retail executives prioritize AI-driven personalized product recommendations, but only 50% are confident in their ability to use AI effectively [24] - Consumers are wary of AI, with 80% having little to no trust in retailers' ability to use AI responsibly, highlighting the need for transparency and reliability [24] - Retailers must focus on building trust in AI by emphasizing humanity, transparency, capability, and reliability in their AI tools [24] Economic and Consumer Trends - The US economy avoided a recession despite inflation, with consumer spending supported by rising wages and pandemic-era savings, though savings depletion will weigh on spending in 2024-2025 [5] - Durable goods spending increased by 43% since Q4 2019, compared to a 24% rise in services spending, but this trend is expected to slow over the next five years [5] - Discount retailers, mass merchants, and club stores are outperforming specialty formats, with 50% of retail executives expecting consumers to prioritize price over loyalty in 2024 [9] Financial Performance of Outperformers - Outperforming retailers had a median ROA of 16.2% and a debt-to-EBITDA ratio of 1.8x, compared to underperformers with a ROA of 3.8% and a debt-to-EBITDA ratio of 4.5x [29] - Outperformers are expected to be 2.6 times more profitable than their peers over the next two years, with 65% of executives from outperformers expecting revenue growth of 5% or more in 2024 [12][29]
2024年趋势追踪:矿业及金属行业面临全球性挑战与机遇
Deloitte· 2024-04-26 07:00
Investment Rating - The report does not explicitly state an investment rating for the mining and metals industry Core Insights - The mining and metals industry is facing global challenges and opportunities, with a strong business strategy aligned with sustainable development goals by 2050 being crucial for accelerated growth [4] - Companies that can navigate uncertainties, collaborate with governments, and focus on mission-driven approaches are more likely to succeed [4] - The report highlights the importance of strategic investments and mergers and acquisitions to reshape the industry and secure necessary resources for sustainable growth [36] Summary by Sections Trend 1: Placing Mission at the Core of the Mining and Metals Industry - A clear mission is essential for companies to articulate their purpose and foster deeper connections with customers and communities [8] - Mining companies rank low in social responsibility perceptions, indicating a need for improved public trust [8] - Mission-driven companies can achieve higher market shares and growth rates compared to their competitors [9][10] - The mining sector must leverage its mission to drive social progress and sustainable development [11] Trend 2: Building Capabilities to Thrive Amid Global Uncertainty - The industry faces unprecedented uncertainties due to geopolitical tensions and climate change, necessitating flexible strategies and enhanced supply chain resilience [21] - Companies must adapt to the evolving landscape by integrating new technologies and fostering talent development [21][23] - The report emphasizes the importance of scenario planning and strategic agility to navigate complex challenges [24][26] Trend 3: Strategic Investments and Mergers and Acquisitions for Future Growth - The mining and metals sector experienced a surge in M&A activity, with 288 transactions valued at $88.2 billion in 2022, driven by rising commodity prices [36] - Companies are increasingly willing to explore joint ventures and partnerships to ensure sustainable growth [36] - The focus on acquiring critical minerals is evident, with companies like BHP and Rio Tinto actively pursuing strategic acquisitions [36][37]
2023年中国并购交易市场洞察及2024展望
Deloitte· 2024-03-01 02:15
Investment Rating - The report does not explicitly state an investment rating for the company. Core Insights - The Chinese economy is in a recovery phase post-pandemic, with GDP and manufacturing PMI showing gradual recovery in Q3 2023, but a decline in Q4 2023. The overall economic recovery remains unstable, with weak social expectations and a decline in exports and real estate sales in the second half of 2023 [3]. - Fixed asset investment by state-owned enterprises increased by 6.4% year-on-year in 2023, while total fixed asset investment growth for all enterprises was only 3.0%, and private investment saw a significant decline of 18.4% [5]. - The M&A market in China is expected to recover slowly in 2024, with four major opportunities identified: accelerated industry consolidation, localization strategies by foreign enterprises, increased overseas investment by Chinese companies, and accelerated M&A activities by state-owned capital [13]. - The report highlights that the M&A market is becoming more rational, with a decline in valuation premiums and a decrease in the popularity of performance-based agreements. The market is shifting from "arbitrage M&A" to "industrial M&A" [14][39]. - The report notes that the energy and resources sector remains active in M&A, with coal, gold, and copper transactions dominating, while the trading volume for new energy metals has decreased [47][48]. Summary by Sections Economic Overview - The Chinese economy is stabilizing but remains vulnerable, with GDP growth and manufacturing PMI showing mixed signals. The recovery is not robust, and there are concerns about weak demand and social expectations [3]. Investment Trends - State-owned enterprises are leading fixed asset investments, with a notable increase compared to private enterprises. The overall investment environment is challenging for private sectors [5]. M&A Market Insights - The M&A market is expected to see slow recovery in 2024, driven by industry consolidation and foreign investment strategies. The report emphasizes the importance of rational valuation in M&A activities [13][14][39]. Sector-Specific Observations - The energy and resources sector is highlighted for its ongoing M&A activities, particularly in traditional commodities like coal and gold, while new energy metals are experiencing a decline in transaction volume [47][48].