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中国三大基础电信企业规范外呼营销号码
Zhong Guo Xin Wen Wang· 2025-08-01 09:12
基础电信企业还要求,电话营销必须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标 准、适用场景、有效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官 方APP(移动应用程序)公示。 7月下旬,电信运营商纷纷宣布推进行风纠风专项行动,落实工信部2025年工作部署,以"精简套餐、透 明消费"为核心,推出多项改革措施。(完) (文章来源:中国新闻网) 中新社北京8月1日电中国三家基础电信企业8月1日集体发布规范电话营销举措,统一外呼营销号码,旨 在解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题。 据了解,三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通 10016。如果接到其他号码要用户办卡办套餐,则不是正规渠道。 此前,不少消费者都接到过各种营销电话,有的营销电话通过普通电话号码拨打,让人防不胜防。此次 基础电信企业规范外呼营销号码,要求如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用 户。 ...
从WAIC2025看行业发展趋势:运营商“AI+”规模化落地,推动行业范式跃迁
Bank of China Securities· 2025-08-01 09:04
Investment Rating - The industry investment rating is "Outperform the Market," indicating that the industry index is expected to perform better than the benchmark index over the next 6-12 months [11]. Core Insights - The report highlights that the three major telecom operators in China—China Mobile, China Telecom, and China Unicom—are transitioning from traditional communication providers to "AI infrastructure providers, industry enablers, and security guardians," significantly contributing to the digital transformation of the economy and society [1][3]. - The integration of AI into various sectors is seen as a key driver of the new technological revolution and industrial transformation, with telecom operators playing a crucial role in this evolution [1]. Summary by Sections Investment Recommendations - The report suggests that telecom operators will significantly benefit from the performance growth and value reassessment brought by intelligent computing services under the AI wave. It recommends focusing on the three major operators: China Mobile, China Telecom, and China Unicom, as well as their partnerships with computing service providers such as Runze Technology, Pingzhi Information, Zhongbei Communication, ZTE, Fenghuo Communication, and Unisplendour [3]. Industry Developments - The report emphasizes the practical AI capabilities demonstrated by the telecom operators at WAIC 2025, showcasing their role as a "digital infrastructure national team" and their technological leadership in building a smart service ecosystem that covers both industry and people's livelihoods [3]. - The collaboration between computing power and network innovation is highlighted as a core logic for the operators' computing infrastructure, leading to significant breakthroughs in computing resource utilization and efficiency [3]. Infrastructure Investment - In 2025, the three major operators are expected to increase their investments in computing infrastructure, with China Mobile planning to invest 37.3 billion RMB in this area. Both China Telecom and China Unicom are projected to see over 20% year-on-year growth in their computing investments [3]. - The report notes that the domestic server procurement by China Unicom has exceeded 90% for domestic servers, while China Mobile has the largest single liquid-cooled intelligent computing center among global operators, with over 85% of its computing power being domestically sourced [3].
中国电信(601728) - 中国电信股份有限公司H股公告-股份发行人的证券变动月报表

2025-08-01 08:45
股份發行人及根據《上市規則》第十九B章上市的香港預託證券發行人的證券變動月報表 | 1. 股份分類 | 普通股 | 股份類別 | H | | 於香港聯交所上市 (註1) | | 是 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 證券代號 (如上市) | 00728 | 說明 | H股 | | | | | | | | | 法定/註冊股份數目 | | | 面值 | | 法定/註冊股本 | | | 上月底結存 | | | 13,877,410,000 | RMB | | 1 RMB | | 13,877,410,000 | | 增加 / 減少 (-) | | | 0 | | | RMB | | 0 | | 本月底結存 | | | 13,877,410,000 | RMB | | 1 RMB | | 13,877,410,000 | | 2. 股份分類 | 普通股 | 股份類別 | A | | 於香港聯交所上市 (註1) | | 否 | | | --- | --- | --- | --- | --- | --- | --- | --- | ...
电信移动联通规范电话营销
Bei Jing Wan Bao· 2025-08-01 07:41
#电信移动联通统一外呼号#【#电信移动联通规范电话营销#】不少消费者都接到过各种营销电话,有的 营销电话还是用普通电话号码打过来的,让人防不胜防。为落实"信息通信暖心服务实事",解决用户反 映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家基础电信企业今天集体发布规范电话营销 举措,统一外呼营销号码。三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移 动10085、中国联通10016。如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。(央视新闻 北京日报) 转自:京报网_北京日报官方网站 ...
中国电信被指以实名认证为名诱导用户签贷款合同
Xin Lang Ke Ji· 2025-08-01 06:58
【#多网友爆料被中国电信骗签贷款##客服回应中国电信被指骗签贷款#】近日,有微博网友@杨笑汝 爆料称被中国电信"诈骗",网友称接到自称"中国电信"的电话,并报了其名字和详细地址,称其实名认 证过期了,需要工作人员上门重新认证。工作人员上门操作之后,让网友签署抬头为"甜橙融租"的合 同。 杨笑汝表示,签字后查询"甜橙融租"实为中国电信旗下金融产品。原本正常的每月话费缴纳,竟被转换 为用户向"甜橙"贷款支付三年月租费的总额,再分期偿还给"甜橙"的模式。该博主强烈质疑,运营商 以"实名认证"为幌子,诱导用户在不知情下签署金融贷款合同。 公开信息显示,甜橙融租是翼支付旗下全资子公司,设立于2019年。经营范围包含融资租赁、与租赁业 务相关的租赁财产购买、租赁财产残值处理及维修、租赁交易咨询和担保、向第三方机构转让应收账 款、接受租赁保证金等业务。 无独有偶,5D调查在社交平台发现,以中国电信"甜橙套餐"为关键词搜索,多名网友都分享过与@杨 笑汝 相似的经历。 有小红书网友表示,被电信工作人员上门诈骗还办了橙分期贷款。 其表示,是电信199元千兆流量宽带套餐的九年老用户,被电信工作人员以提升网速为由上门又以回馈 老用户 ...
三大运营商统一营销号码,骚扰电话今年迎来最严监管
2 1 Shi Ji Jing Ji Bao Dao· 2025-08-01 05:46
今年"3·15"晚会,新华社曾曝光授权代理商的电话骚扰行为:第三方代理会通过官方号码推销通信产 品,并依此提成。"客户现有套餐是每月19元,成功把套餐转化成39元,中间差额20元就累计20积 分。"报道中的两家西部通信公司甚至明确要求销售人员,如果连续两个月未达2000积分,将面临淘 汰。 一通自称运营商员工的电话打来,声称"回馈老用户,额外赠送流量和话费,免费升级套餐。"类似电话 不少人接到过,表面是免费福利,实则隐藏更高话费。一旦办理,通常还很难退改。 针对长期存在的电话营销乱象,三大运营商今日集体宣布:统一外呼营销号码,中国电信为10001、中 国移动为10085、中国联通为10016。用户如果接到其他号码推销办卡、升套餐,可认定为非正规渠道。 此外,运营商还明确要求,电话营销必须充分告知资费标准、适用场景、有效期限及限制条件,不得隐 瞒关键信息。所有向用户推广的套餐也必须同步在网络营业厅和官方App公示。 这项调整的核心在于让营销号码可识别。一位运营商业内人士向21记者解释,饱受投诉的"非正规"推销 电话大多来自第三方代理商,比如合作营业厅、地方代理网格员,而统一号码可以让用户区分清楚官方 与第三方代 ...
三大电信运营商,集体宣布
21世纪经济报道· 2025-08-01 05:12
Core Viewpoint - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address issues related to false advertising and consumer inducement in marketing calls [1]. Group 1: Official Marketing Numbers - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016. Any calls from other numbers requesting to sign up for services should be considered unofficial [1]. - Users are advised to recognize the official outbound marketing numbers and refrain from conducting business through any unofficial numbers [2]. Group 2: Marketing Practices and User Rights - The telecommunications companies require that if a user explicitly refuses a marketing offer, no further calls should be made to disturb the user [1]. - Marketing calls must provide comprehensive and accurate information, avoiding false advertising and consumer inducement. Key information such as pricing standards, applicable scenarios, validity periods, and restrictive conditions must be disclosed [1]. - All outbound marketing calls will be recorded and reviewed to ensure compliance with strict quality standards, ensuring transparency and integrity in the process [1]. Group 3: Confirmation and Notification Process - After obtaining user consent, staff must send a confirmation SMS detailing necessary information about the service being offered. The service will only be processed after the user replies to the SMS confirming their agreement [1]. - Upon successful processing of the service, a notification SMS will be sent to the user promptly [1].
中国电信、中国移动、中国联通,三巨头集体宣布!
证券时报· 2025-08-01 04:26
Core Viewpoint - The article discusses the new regulations implemented by three major telecommunications companies in China to standardize and improve the integrity of telemarketing practices, addressing issues of false advertising and consumer manipulation [1]. Group 1: Telemarketing Regulations - Three major telecommunications companies in China have collectively announced standardized telemarketing measures, including the use of official outbound marketing numbers: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1]. - Users are advised to ignore calls from any other numbers claiming to offer services, as these are not from official channels [2]. - If a user explicitly refuses telemarketing offers, the companies are prohibited from making further calls to that user [1]. Group 2: Transparency and Compliance - Telemarketing must provide comprehensive and accurate information about the services offered, avoiding false advertising and ensuring that all key details such as pricing, applicable scenarios, validity periods, and restrictions are disclosed [1]. - All outbound marketing calls will be recorded and subject to full review to ensure compliance with strict quality standards [1]. - After obtaining user consent, a confirmation SMS detailing necessary information will be sent, and services will only be activated upon user confirmation via SMS [1].
中国电信、中国移动、中国联通,同日官宣!
券商中国· 2025-08-01 04:12
三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必须 全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等 关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 责编:王璐璐 校对: 王朝全 不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。为落 实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家基 础电信企业8月1日集体发布规范电话营销举措,统一外呼营销号码。 百万用户都在看 直线飙涨!刚刚,重磅突发! 关税突发!特朗普宣布:50%、25%、15%! 美联储,降息大消息! A股,三大利好来袭! 关税突发!美国、欧盟,重大变数! "超级周"来袭!中美大事!国常会,重要部署!证监会发声!人工智能、消费大利好,影响一周市场 的十大消息 违法和不良信息举报电话:0755-83514034 邮箱:bwb@stcn.com 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通 10016。如果接到其他号码要你 ...
中国电信、中国移动、中国联通,集体官宣!
Yang Shi Xin Wen· 2025-08-01 04:07
如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户; 电话营销必须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有 效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公 示。 不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。为落 实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家 基础电信企业今天(8月1日)集体发布规范电话营销举措,统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。 三家基础电信企业要求: 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同 意后,工作人员要向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复确认后办理业 务。办理成功后,要及时发送告知短信。 在这里提醒用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务,不要向任何人提供验 证码。三家电信企业的客服热 ...