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中国移动跨界保险市场挑战:保险业务面临专业与合规考验?
Nan Fang Du Shi Bao· 2026-01-22 23:11
近日,中国移动通过旗下中移(深圳)保险经纪有限公司(以下简称"中移保险经纪")推出"移动医保保""移 动家保保"等"通信权益+民生保障"创新产品,率先在山东落地。这一举措不仅标志着通信巨头正式迈入 保险业务规模化落地新阶段,更引发行业对"通信+保险"融合模式的深度探讨。 中国移动线下开卖保险 相关信息显示,中国移动在售的保险产品包括"移动家保保""移动医保保",保障项目涉及看病住院、家 庭财产、综合意外等,承保方为平安产险、大家财险等。 南都·湾财社记者致电中国移动客服获悉,上述两款产品为今年1月新推出,目前主要在山东地区推行, 后续不排除向全国推广。产品服务对象锁定月消费50元及以上的本地移动用户,其中"移动家保保"年费 199元,"移动医保保"年费699元,保障范围覆盖住院医疗、家庭财产、综合意外等核心场景。根据宣传 海报信息,查询保单及理赔报案,均可通过中移保险经纪渠道实现。 跨界背后:专业能力与合规风险成主要挑战 众和昆仑(北京)资产管理有限公司董事长柏文喜认为,中国移动将保险与通信权益捆绑的模式,既降低 了用户投保成本,又提升了通信套餐的附加值,形成差异化竞争优势。"这种模式能引导消费者逐步培 养保 ...
中国移动跨界卖保险?上海、山东等地营业厅已上新
Guo Ji Jin Rong Bao· 2026-01-22 11:57
电信运营商也要跨界卖保险? 近日,"移动医保保""移动家保保"等保险产品宣传图在社交平台流传,引发市场广泛关注。 1月22日,《国际金融报》记者致电中国移动官方客服、走访上海多家营业厅了解到,中国移动已在上海、山东等地推出"移动医保保""移动家保保"等保险 产品。 王莹/摄 在业内人士看来,运营商将业务触角延伸至保险领域,主要是为了应对传统通信市场饱和,开辟第二增长曲线,实现业务多元化。一方面,对公司而言,这 能利用庞大的用户基础和线下渠道变现,推动向"生态运营商"转型;另一方面,对消费者来说,运营商渠道提供了更便捷、低门槛的保险服务,尤其惠及下 沉市场。 两款保险产品上架 在中国移动上海潍坊路营业厅内,记者注意到,"移动医保保""移动家保保"两款产品的宣传展板已摆放在大厅醒目位置。工作人员介绍称,产品上线以来, 已陆续有市民到店咨询详情。 "运营商跨界卖保险的核心逻辑,是依托自身核心优势挖掘存量价值、拓展服务生态。"苏商银行特约研究员付一夫在接受记者采访时指出,从行业趋势看, 通信主业增长放缓,运营商亟需寻找新的利润增长点,而保险作为高频刚需的金融服务,与通信场景天然契合,成为生态延伸的重要方向。此举可盘活 ...
净买入逾52亿港元 加仓阿里及小米流出中移动
Xin Lang Cai Jing· 2026-01-22 11:55
智通财经1月22日讯(编辑 冯轶)据Wind数据显示,南向资金今日成交约931.59亿港元,较前一日再度缩量约158亿;约占今日恒指成交总额的39.68%,占 比跌破四成。 趋势上,南向资金已连续5个交易日保持流入,期间累计买入252.17亿港元。 个股方面,交易所数据显示,今日南向资金 港股今日延续震荡走势,三大指数涨跌不一。南向资金净流入约52.39亿港元。其中,沪港股通净流入约27.75亿港元,深港股通净流入约24.64亿港元。 中国移动今日跌0.25%,资金前5日减持4235万股,短线延续流出趋势。 腾讯控股今日跌0.83%,资金前5日加仓470万股,短线流入趋缓。 大幅净买入:阿里巴巴-W(09988.HK)14.13亿港元;中国海洋石油(00883.HK)5.92亿港元;快手-W(01024.HK)4.79亿港元;中国人寿 (02628.HK)4.45亿港元;泡泡玛特(09992.HK)3.74亿港元;小米集团-W(01810.HK)4.47亿港元。 大幅净流出:中国移动(00941.HK)8.74亿港元;腾讯控股(0700.HK)6.69亿港元;地平线机器人-W(09660.HK)1.21亿港元 ...
寒潮砺初心,风雪淬担当:中国移动广西公司“通信卫士”守护壮乡温情
Huan Qiu Wang· 2026-01-22 09:37
来源:环球网 近日,广西多地遭遇强寒潮侵袭,雨雪冰冻天气给通信网络带来严峻挑战。中国移动广西公司闻令而 动,以"人民邮电为人民"的使命担当,迅速启动应急预案,统筹调度、科技赋能、人力攻坚,在冰雪一 线筑起一道坚不可摧的通信屏障,全力保障人民群众生产生活秩序,于极寒中传递央企的温暖力量。 人员徒步进入故障点排障。侯明璇摄 踏雪巡 检,负重抢修,保障山区网络"不掉线" 林峰摄 挺进"云端",专业护航:极寒环境下的网络韧劲 面对贺州姑婆山、大容山国家森林公园等海拔较高区域的雨雪冰冻,中国移动广西公司组织技术骨干迎 雪巡检、冒寒检测。保障人员运用专业仪器,细致排查光缆线路与基站运行状态,在"云端"之上筑牢网 络稳定运行的根基,为山区居民、游客及冬季旅游经济提供坚实可靠的通信支撑。 移动工作 人员全力筑牢寒潮通信"生命线"。 邓文涛摄 迎寒而上,使命必达:冰雪深山中的通信守护 在融水苗族自治县杆洞乡、环江毛南族自治县等高寒山区,道路凝冰、车辆难行。中国移动广西公司抢 修队伍肩扛油机、手拎设备,踏冰雪、攀险径,徒步挺进基站故障点。他们在刺骨寒风中调试设备、抢 通线路,以"信号满格"守护着偏远地区少数民族群众的通信生命线, ...
雄安移动网络实现国际一流可靠性和毫秒级响应能力
Core Viewpoint - The launch of the national top-level domain (Xiong'an) resolution node marks a significant step in China's internet infrastructure, enhancing user experience and empowering industry development in the Xiong'an New Area, which aims to become a global leader in digital city construction [1][4]. Group 1: Infrastructure and Performance - The Xiong'an resolution node will provide 24/7 stable, efficient, and secure ".CN" domain resolution services for internet users in Hebei Province, reducing the average resolution time from 26.25 milliseconds to 9.08 milliseconds, representing an improvement of over 65% in service response speed [4][6]. - The node is part of a national strategy to build a self-controlled network system, with its deployment in the Xiong'an Smart City Innovation Center, reflecting the area's strategic importance [4][5]. Group 2: Technological Advantages - The node employs advanced technologies such as multi-link redundancy, load balancing, and intelligent scheduling, which enhance internet service stability and availability, ensuring seamless user experience even during network fluctuations [7]. - The system's architecture is designed to strengthen network sovereignty and attack resistance, reducing reliance on foreign services and providing robust DDoS protection [7]. Group 3: Economic and Social Impact - The average daily access volume to the Xiong'an node has reached 33.44 million times, indicating a large user base and active online behavior, which reflects the region's digital economy growth [8]. - The node supports the integration of high-performance networks with cloud computing, artificial intelligence, and other digital enterprises, positioning Xiong'an as a hub for digital economic development [9].
AI精准锁目标,警企联动端窝点——中国移动助力打击电诈出新招
Jiang Nan Shi Bao· 2026-01-22 06:14
Core Viewpoint - China Mobile's Suqian branch successfully utilized its self-developed AI anti-fraud system to assist law enforcement in breaking a logistics refund scam, highlighting the effectiveness of smart prevention measures in combating telecom fraud [1] Group 1: AI Anti-Fraud System - The AI monitoring model identified abnormal high-frequency call behavior from a local base station, indicating potential fraudulent activity [1] - The involved phone number made numerous calls to unfamiliar numbers within 24 hours, fitting the "logistics refund" scam pattern [1] - The anti-fraud "circuit breaker" mechanism was activated, allowing real-time data sharing with the municipal police's anti-fraud center [1] Group 2: Law Enforcement Collaboration - Law enforcement quickly pinpointed the suspect's location using call behavior data and number association information [1] - Authorities seized 16 SIM cards and 3 "cat-fishing" devices during the operation, effectively preventing further scam activities [1] Group 3: Future Initiatives - China Mobile plans to deepen collaboration with law enforcement and continuously optimize its AI anti-fraud models and prevention technologies [1] - The company aims to expand anti-fraud initiatives through community education and the establishment of "anti-fraud guardian teams" under the "Su Xing·Neighborhood" brand [1] - The dual approach of technological upgrades and community outreach is intended to strengthen the communication security defense and protect public financial safety [1]
黑猫投诉2025年度通讯服务领域投诉数据报告:投诉量超17万件 套餐资费相关投诉占比超5成
Xin Lang Cai Jing· 2026-01-22 06:06
Core Insights - The telecommunications service industry received a total of 173,629 complaints in 2025, representing a year-on-year decrease of 7.05% compared to 2024 [1][12] - The Ministry of Industry and Information Technology initiated the "Clear and Reassuring Use" campaign in April 2025 to address key issues such as complex packages and unclear charges, leading to a significant reduction in complaints in the second half of the year [1][12] Complaint Categories - The primary complaint category is package fee disputes, accounting for over 50% of all complaints, followed by poor customer service at 16.7%, broadband faults at 5.96%, and account cancellation issues at 2.44% [3][15] - Common issues include unclear billing rules, unauthorized subscription renewals, and poor customer service quality, such as long wait times and unhelpful staff [2][14] Complaint Handling - The overall complaint handling performance in the telecommunications sector is positive, with a complaint response rate exceeding 98% among major operators like China Mobile, China Unicom, China Telecom, and China Broadcasting [4][16] Demographics of Complainants - Male consumers dominate the complaint demographic, making up 70.02% of complaints, while female consumers account for 29.98% [5][17] - The average age of complainants is 30, with the majority being young consumers aged 20-25 (36.45%) and 26-30 (26.24%) [6][18] Geographic Distribution - Guangdong province has the highest number of complaints, accounting for 16.77% of the total, followed by Jiangsu and Zhejiang provinces at 8.65% and 7.71%, respectively [7][19]
智通港股通持股解析|1月22日
智通财经网· 2026-01-22 00:31
Group 1 - The top three companies by Hong Kong Stock Connect holding ratios are China Telecom (00728) at 70.91%, Green Power Environmental (01330) at 69.45%, and Tianjin Chuangye Environmental (01065) at 67.62% [1][2] - The largest increases in holding amounts over the last five trading days were seen in Alibaba-W (09988) with an increase of 2.229 billion, SMIC (00981) with an increase of 1.693 billion, and Huahong Semiconductor (01347) with an increase of 1.379 billion [1][2] - The largest decreases in holding amounts over the last five trading days were recorded for China Mobile (00941) with a decrease of 2.613 billion, UBTECH (09880) with a decrease of 787 million, and Kuaishou-W (01024) with a decrease of 739 million [1][3] Group 2 - The latest holding ratio rankings for Hong Kong Stock Connect show that China Telecom holds 9.842 billion shares, Green Power Environmental holds 0.281 billion shares, and Tianjin Chuangye Environmental holds 0.230 billion shares [2] - The top ten companies with the largest increases in holdings over the last five trading days include Tencent Holdings (00700) with an increase of 917 million and China Construction Bank (00939) with an increase of 866 million [2] - The top ten companies with the largest decreases in holdings over the last five trading days also include Alibaba Health (00241) with a decrease of 665 million and China Hongqiao (01378) with a decrease of 647 million [3]
智通港股通资金流向统计(T+2)|1月22日
智通财经网· 2026-01-21 23:35
Group 1 - The top three companies with net inflow of southbound funds are SMIC (00981) with 458 million, Sanhua Intelligent Control (02050) with 405 million, and Hua Hong Semiconductor (01347) with 390 million [1] - The top three companies with net outflow of southbound funds are China Mobile (00941) with -601 million, UBTECH (09880) with -516 million, and Sanofi (01530) with -357 million [1] - In terms of net inflow ratio, Haitian Flavoring (03288) leads with 76.61%, followed by Southern Hong Kong Stock Connect (03432) with 62.50%, and CIMC (02039) with 59.57% [1] Group 2 - The top ten companies by net inflow include Tencent Holdings (00700) with 272 million and Alibaba-W (09988) with 263 million [2] - The top ten companies by net outflow include Meituan-W (03690) with -287 million and Bilibili-W (09626) with -242 million [2] - The top three companies with the highest net outflow ratio are Dekang Agriculture (02419) at -50.69%, Sanofi (01530) at -47.05%, and Jianfa International Group (01908) at -45.45% [3]
明日题材前瞻:黄金挑战美元霸权,中国移动跨界引爆保险暗线
Sou Hu Cai Jing· 2026-01-21 13:27
Group 1 - The proportion of gold in global reserve assets is continuously rising, with central banks showing no signs of slowing down their gold purchases. Morgan Stanley indicates that gold's share in central bank assets has increased from approximately 14% to 25%-28%, and this upward trend shows no signs of abating. Risk premiums and hedging behaviors will continue to exert pressure on the US dollar while supporting gold demand. Additionally, policy factors driving "de-dollarization" are currently in a "neutral to slightly accelerating" state, and the evolution of these policies in the short term will determine the extent of the de-dollarization trend [1] Group 2 - China Mobile has launched insurance products through its subsidiary, signaling a rapid expansion of telecom operators into the financial sector. The products, "Mobile Health Insurance" and "Mobile Home Insurance," are currently being trialed in select regions like Shandong and can be purchased at offline service centers. This move highlights the telecom operator's strategy to leverage its extensive offline channel network and customer resources to penetrate the financial insurance services market [2] Group 3 - The Ministry of Housing and Urban-Rural Development in China is advancing a new model for real estate development, emphasizing the implementation of a current housing sales system. This approach aims to ensure that buyers receive what they see, fundamentally mitigating delivery risks. The ministry will continue to support reasonable financing needs of real estate companies and maintain the rights of homebuyers through regulated pre-sale fund supervision [3] Group 4 - The upcoming Spring Festival travel period is expected to witness unprecedented levels of cross-regional personnel movement, with both railway and civil aviation passenger volumes projected to reach historical highs. The emphasis will be on self-driving travel, prompting local authorities to enhance road management and service guarantees. This indicates a peak demand period for industries related to energy supply, road services, and vehicle maintenance [4]