Revenue Growth - Revenue for the six months ended June 30, 2023, increased by 18.0% year-on-year to RMB 529.96 million, compared to RMB 448.99 million in the same period of 2022[40]. - The revenue from CRM PaaS services rose by 18.2% to RMB 268.4 million, driven by an increase in average revenue per user (ARPU) from core clients[8]. - The Marketing Cloud revenue achieved a year-on-year growth of 18.0%, with the integrated communication center (ICC) contributing to a rapid revenue growth of 61.9% during the reporting period[5]. - The Group's revenue from CRM PaaS services accounted for 50.6% of total revenue, while CRM SaaS services accounted for 49.4%[40]. - Revenue from CRM SaaS services rose by 17.9% to RMB261.6 million for the six months ended June 30, 2023, up from RMB221.9 million in the prior year[54]. Financial Performance - The Group reported an operating loss of RMB 19.61 million for the six months ended June 30, 2023, compared to an operating loss of RMB 4.18 million in the same period of 2022[29]. - The total comprehensive loss for the period was RMB 20.16 million, resulting in a loss per share of RMB 0.037[29]. - The Group's gross profit for the six months ended June 30, 2023, was RMB 100.61 million, down from RMB 109.56 million in the same period of 2022[29]. - Overall gross profit decreased by 8.2% to RMB100.6 million for the six months ended June 30, 2023, down from RMB109.6 million in the same period of 2022[56]. - The Group recorded a net loss of RMB20.2 million for the six months ended June 30, 2023, compared to a net loss of RMB3.4 million in the same period of 2022, primarily due to lower gross profit margin from increased revenue from a major strategic client[58]. Cost and Expenses - The cost of sales for CRM PaaS services increased by 22.5% to RMB248.1 million for the six months ended June 30, 2023, compared to RMB202.5 million in the same period of 2022[56]. - The cost of sales for CRM SaaS services rose by 32.3% to RMB181.2 million for the six months ended June 30, 2023, up from RMB136.9 million in the prior year[56]. - Selling and distribution expenses increased by 12.6% to RMB54.8 million for the six months ended June 30, 2023, compared to RMB48.7 million in the prior year[57]. - Administrative expenses decreased by 21.3% to RMB26.6 million for the six months ended June 30, 2023, down from RMB33.8 million in the same period of 2022[57]. - R&D expenses increased by 12.2% to RMB41.2 million for the six months ended June 30, 2023, compared to RMB36.7 million in the prior year[57]. Shareholder Information - Mr. Song Xiaohu holds 89,101,170 shares, representing 15.90% of the total issued shares[102]. - Guangzhou Xuandong and Ms. Ge Ping each hold 31,500,000 shares, accounting for 5.62% of the total issued shares[102]. - Shanghai Fosun Weishi Phase I holds 30,190,000 shares, representing 5.39% of the total issued shares[102]. - The total liabilities include borrowings and lease liabilities, impacting the gearing ratio significantly[90]. - Fosun International Limited beneficially owns more than one third of the issued share capital of Fosun High Technology, representing 5.39% of the Company as at the date of this report[7]. Employee and Compensation - As of June 30, 2023, the Group had a total of 881 employees, with total employee costs (including directors' emoluments) amounting to RMB100.4 million, an increase from RMB89.1 million for the same period in 2022[140][143]. - The Group's employee costs reflect its strategy to attract and retain qualified personnel through competitive salaries, bonuses, and share-based compensation[143]. - The Group has established comprehensive training programs to ensure employees' skills remain up-to-date, enabling them to meet client needs effectively[143]. - The Group's employee retention strategy is considered a key factor for its success, emphasizing the importance of competitive compensation and training[143]. Strategic Focus - The Group is focusing on expanding its market share by collaborating with cloud vendors such as Huawei Cloud and investing in AI technology for future growth[32]. - The Group is focused on strengthening its CRM SaaS services and providing all-channel marketing cloud solutions[131]. - The Company plans to enhance its aPaaS and cPaaS platforms with an investment of HK$13.2 million by December 31, 2024[119]. - The Company aims to foster AI capacity with an investment of HK$5.6 million, also expected to be fully utilized by December 31, 2024[119]. Corporate Governance - The roles of chairman and CEO are currently held by the same individual, Mr. Chen, which deviates from the Corporate Governance Code but is deemed beneficial for operational efficiency[196]. - The Board will regularly review the need to separate the roles of chairman and CEO to ensure good corporate governance[196]. - The Group continues to monitor developments related to the Foreign Investment Law and will make announcements as necessary[184]. - The Board believes that adequate safeguards are in place to ensure a balance of powers within the Board despite the dual role of chairman and CEO[196]. Compliance and Audit - The Audit Committee has reviewed the unaudited condensed consolidated interim results of the Group for the Reporting Period, confirming compliance with applicable accounting standards and adequate disclosures[176]. - The Company’s auditor, PricewaterhouseCoopers, reviewed the interim financial information in accordance with Hong Kong standards[176]. - The Group has complied with all material aspects of the contractual arrangements and the Foreign Investment Law of the PRC during the reporting period[180].

啊好的谢谢美玲证券的daily的分析师的这个问题哈呃我们玄武云的话呢AI呢是在2016 17年的时候我们就有AI实验室了然后我们当时就开始把AI这一块助理我们原有的客户呢去让他去做相应的图像识别我们从一开始的这种单张的照片识别发展到视频的识别以及今年我们推出的AIGC的这个智慧助手你会发觉AI的技术应用到我们的产品里面 那好我们在这个净利率水平里面整体的因为玄武云的产品是比较这个复合的所以你会看到我们的整体的玄武云的增速18%上半年其实也符合整体的市场我们叫营销数字化的这个市场的增速也是在78%左右所以玄武云整体的产品现在因为比较我们讲比较多样化包括我们也在拥抱一些生态的厂家所以我们在净利率水平上我们也是能考虑到 客服云和我们的营销云那今年上半年毛利会下滑呢还有一个比较关键的因素是在营销云这里那营销云您会看到我们整体的话在因为后疫情时代嘛那有些客户呢在相应的一些产品的这个验收环节呀或者说在这个预算投放上会有一点点放缓所以我们在财务的这个体现上呢有一些在我们的验收啊在延迟情况下财务维度是不能确认输入的 两个方向的一个变化首先呢是对整体的成本化的一个软件的一些管理方面的一些软件的话他的投入的意愿相对来说可能会相对 ...

Financial Performance - Revenue for the six months ended June 30, 2023, was RMB 529,963 thousand, representing an 18.0% increase from RMB 448,992 thousand in the same period of 2022[4] - Gross profit decreased to RMB 100,611 thousand, down 8.2% from RMB 109,562 thousand year-over-year[4] - Operating loss for the period was RMB (19,612) thousand, compared to a loss of RMB (4,181) thousand in the prior year[4] - Loss before tax was RMB (20,715) thousand, significantly higher than RMB (5,704) thousand in the previous year[5] - Total comprehensive loss for the period was RMB (20,155) thousand, compared to RMB (3,410) thousand in the same period last year[4] - Basic and diluted loss per share was RMB (0.037), compared to RMB (0.006) in the prior year[5] - The company reported a loss attributable to equity holders of RMB (20,564) thousand for the six months ended June 30, 2023, compared to a loss of RMB (3,405) thousand in the same period of 2022, representing a significant increase in losses[60] - The company recorded a net loss of RMB 20.2 million for the six months ended June 30, 2023, compared to a net loss of RMB 3.4 million for the same period in 2022, primarily due to lower gross margins from increased revenue from major strategic clients[140] Revenue Breakdown - CRM PaaS service revenue was RMB 268,397 thousand for the six months ended June 30, 2023, compared to RMB 227,088 thousand in the same period of 2022, reflecting a growth of about 18%[51] - CRM SaaS service revenue increased to RMB 261,566 thousand for the six months ended June 30, 2023, up from RMB 221,904 thousand in 2022, marking a growth of approximately 18%[51] - Total revenue for the six months ended June 30, 2023, was RMB 503,543 thousand, an increase from RMB 429,329 thousand for the same period in 2022, representing a growth of approximately 17.3%[72] - Revenue from CRM PaaS services rose by 18.2% to RMB 268.4 million for the six months ended June 30, 2023, up from RMB 227.1 million in the same period of 2022, mainly due to increased per capita contribution from core users[153] - Revenue from CRM SaaS services increased by 17.9% to RMB 261.6 million for the six months ended June 30, 2023, compared to RMB 221.9 million in the same period of 2022, driven by increased customer demand and enhanced solution features[155] Expenses and Costs - The total operating expenses for the six months ended June 30, 2023, were RMB 551,976 thousand, compared to RMB 458,647 thousand for the same period in 2022, indicating an increase of around 20%[52] - Employee benefit expenses rose to RMB 100,401 thousand for the six months ended June 30, 2023, compared to RMB 89,082 thousand in 2022, indicating an increase of approximately 12.5%[52] - Telecom resource costs increased to RMB 411,085 thousand for the six months ended June 30, 2023, from RMB 326,768 thousand in the same period of 2022, representing a growth of around 26%[52] - Sales and distribution expenses increased by 12.6% to RMB 54.8 million for the six months ended June 30, 2023, compared to RMB 48.7 million in the same period of 2022, primarily due to increased business hospitality and travel expenses[160] - The company's administrative expenses decreased by 21.3% to RMB 26.6 million, primarily due to the absence of listing expenses[134] Assets and Liabilities - Total assets as of June 30, 2023, were RMB 701,295 thousand, an increase from RMB 674,651 thousand as of December 31, 2022[6] - Total liabilities increased to RMB 296,335 thousand from RMB 251,862 thousand at the end of 2022[13] - As of June 30, 2023, trade receivables amounted to RMB 325,278 thousand, an increase from RMB 306,349 thousand as of December 31, 2022[82] - Trade payables decreased by 25.6% to RMB 77.4 million as of June 30, 2023, from RMB 104.1 million as of December 31, 2022, primarily due to a reduction in accrued expenses[143] - Contract liabilities as of June 30, 2023, amounted to RMB 34,183 thousand, compared to RMB 31,086 thousand as of December 31, 2022, indicating an increase of approximately 6.7%[72] Research and Development - The company reported a significant increase in research and development expenses, totaling RMB 41,222 thousand, compared to RMB 36,746 thousand in the previous year[5] - R&D expenses increased by 12.2% to RMB 41.2 million, driven by ongoing investments in CRM SaaS services and an increase in AI personnel[135] Strategic Focus and Future Plans - The company continues to focus on expanding its CRM SaaS services, which include marketing cloud, sales cloud, and customer service cloud[23] - The company plans to continue investing in AI technology and expand AIGC applications in the FMCG sector, aiming for further market share growth[97] - The company aims to optimize its ICC product matrix to assist banking clients in automating marketing activities and modernizing communication with end-users[99] - The company plans to focus on vertical industry clients, AI applications in fast-moving consumer goods, and expanding into overseas markets[125] - The company launched its first AIGC product, "Fast-Moving Consumer Goods Smart Assistant," aimed at enhancing sales efficiency and reducing costs for fast-moving consumer goods companies[148] - The company is engaging in strategic cooperation with Tianrun Cloud to enhance product experience and application scenarios through AIGC technology[150] Client and Market Insights - The company served a total of 2,359 clients across four major industries, with CRM SaaS clients reaching 1,551, an increase of 335 year-over-year[118] - The average contribution value per core customer reached RMB 1.8 million, with core customer revenue accounting for 95.0% of total customer revenue[118] - The net revenue retention rate for core customers improved to 121.4% during the reporting period[118] - Marketing cloud revenue grew by 18.0% year-over-year, with the ICC product contributing to a 61.9% increase in revenue from existing customers[120] Cash and Financial Management - The company’s cash and cash equivalents as of June 30, 2023, were RMB 157,994 thousand, compared to RMB 88,481 thousand as of December 31, 2022[83] - The group's cash and cash equivalents as of June 30, 2023, were RMB 138.1 million, a decrease of 14.2% from RMB 161.0 million as of December 31, 2022[180] - The group has maintained a prudent financial management policy, regularly reviewing and adjusting its financial structure to adapt to economic changes[167] Dividends and Shareholder Information - The company did not declare an interim dividend for the six months ended June 30, 2023, consistent with the previous year[116] - The group did not recommend the distribution of an interim dividend for the six months ended June 30, 2023, consistent with no dividend declared for the same period in 2022[174] - The average number of shares outstanding increased to 560,321 thousand for the six months ended June 30, 2023, compared to 525,930 thousand in the same period of 2022, reflecting a growth of about 6.5%[60]

Corporate Governance - The board of directors includes executive directors and independent non-executive directors, ensuring a diverse governance structure[4] Compliance and Regulations - The company confirmed compliance with the relevant rules regarding related party transactions as disclosed in the 2022 annual report[5] - The company reiterated that the related party transactions do not require further announcements or shareholder approvals under the listing rules[6]

Financial Performance - The company's total revenue for the year ended December 31, 2022, was RMB 1,043.4 million, representing a growth of 5.2% compared to the previous year[10]. - Revenue from AI-related products and services grew by 73.8% year-on-year, contributing to the overall revenue growth despite challenging external conditions[32]. - CRM PaaS services generated RMB 569.2 million in revenue, accounting for 54.6% of total revenue, slightly down from 55.9% in 2021[43]. - CRM SaaS services revenue reached RMB 474.2 million, making up 45.4% of total revenue, an increase from 44.1% in the previous year[41]. - The Group's CRM SaaS service revenue increased by 8.4% to RMB 474.2 million for the year ended December 31, 2022, accounting for 45.4% of total revenue, up from 44.1% in the previous year[46]. - The gross profit decreased by 2.9% to RMB 225.6 million for the year ended December 31, 2022, with a gross profit margin decline from 23.4% to 21.6%[52]. - The net loss for the year ended December 31, 2022, was RMB 34.968 million, compared to a profit of RMB 15.351 million in the previous year[57]. - The Group's other income increased by 10.3% to RMB 13.9 million for the year ended December 31, 2022, compared to RMB 12.6 million for the year ended December 31, 2021, primarily due to increased government grants[106]. - The Group recorded a net loss of RMB 35.0 million for the year ended December 31, 2022, compared to a net profit of RMB 15.4 million for the year ended December 31, 2021, mainly due to increased R&D expenses and the impact of strict COVID-19 lockdowns[106]. Market and Strategic Focus - The company aims to leverage the digital economy, which is projected to exceed RMB 60 trillion by 2025, and the information technology application innovation industry, expected to surpass RMB 2 trillion by 2025[9]. - The digital economy is expected to contribute 10% to China's GDP by 2025, highlighting the growth potential for the company's services[9]. - The ITAI industry is expected to surpass RMB 2 trillion by 2025, which will support the company's strategic initiatives in technological innovation[35]. - The company plans to enhance its AIoT products and services to optimize business strategies for clients and increase market share in the FMCG sector[32]. - The company aims to launch more new products and services in 2023, focusing on the digital transformation of smart retail stores[32]. - The company is committed to transforming existing services into systems that support cloud-native technology, enhancing customer service efficiency[32]. - The company continues to expand its product and service boundaries, including the introduction of AIoT products to enhance sales for clients in the FMCG sector[33]. - The company aims to strengthen its market position through innovative product development and strategic partnerships[1]. Operational Efficiency and Costs - The cost of sales rose by 7.7% to RMB 817.7 million for the year ended December 31, 2022, compared to RMB 759.5 million in the previous year, aligning with the business expansion of CRM PaaS and SaaS services[48]. - The sales cost for CRM SaaS services increased by 10.5% to RMB 293.4 million for the year ended December 31, 2022, from RMB 265.5 million in the previous year[52]. - The Group's selling and distribution expenses increased by 22.3% to RMB 111.3 million for the year ended December 31, 2022 from RMB 91.0 million for the year ended December 31, 2021[75]. - The Group's administrative expenses increased by 11.5% to RMB 76.4 million for the year ended December 31, 2022 from RMB 68.5 million for the year ended December 31, 2021, primarily due to listing expenses of RMB 23.0 million[75]. - The Group's research and development expenses increased by 25.1% to RMB 82.7 million for the year ended December 31, 2022 from RMB 66.1 million for the year ended December 31, 2021, driven by continuous investment in expanding CRM SaaS services[75]. - The company reported a 10% reduction in operational costs due to efficiency improvements[200]. Employee and Governance - As of December 31, 2022, the Group had a total employee cost of RMB 206.1 million, an increase from RMB 171.0 million as of December 31, 2021, reflecting a significant rise in employee remuneration[95]. - The management team has extensive experience in technology and finance, contributing to strategic decision-making[1]. - The company has a focus on expanding its board with experienced independent directors to enhance governance[171]. - The company is committed to improving its corporate governance structure through the appointment of qualified independent directors[171]. Future Outlook and Investments - The company aims to strengthen CRM PaaS services and improve aPaaS and cPaaS platforms by investing HK$13.2 million, with a completion target of December 31, 2024[157]. - The company plans to enhance CRM SaaS services with an investment of HK$25.4 million, expected to be completed by December 31, 2024[158]. - The company is considering strategic acquisitions to bolster its market position, with a budget of $100 million earmarked for potential deals[200]. - The company has not identified any suitable CRM SaaS or AI technology companies for acquisition or investment as of the report date due to the impact of the COVID-19 pandemic and the slow recovery of the PRC intelligent CRM services market[161]. - The Board resolved to extend the expected timeline for the use of net proceeds from December 31, 2022, to December 31, 2024, due to ongoing macroeconomic challenges[134]. Product Development and Innovation - The company is focusing on the development of AIoT products, including smart boxes and intelligent fridges, to improve real-time monitoring and sales performance for clients[17]. - The company has continued to invest in research and development, enhancing its in-house capabilities and supporting clients' digital intelligence transformation[192]. - The CRM PaaS services saw innovation in the self-developed full-stack 3+1 structure, achieving recurrent computing upgrades and breakthroughs in technology patents[192]. - New AIoT products, such as intelligent fridges, were launched to enhance terminal sales for FMCG enterprises, creating value for clients[192]. - The company optimized its three cloud services: Marketing Cloud, Sales Cloud, and Service Cloud, improving service portfolios and business models[192].

[2 -> 31] 尊敬的各位投资者分析师大家上午好欢迎各位参加玄武云2022年度业绩发布会我是投资者关系总监Michelle在今天会议开始之前也先请允许我介绍公司出席的管理层他们分别是公司的董事会主席兼首席执行官陈永辉先生以及公司的首席财务官兼董秘葛平女士 [32 -> 51] 今天的会议将分为三个环节首先葛总将和各位一起回顾2022年的财务业绩接下来陈总也会和各位一起分享2022年的业务部分和2023年的业务展望接下来我们将开放Q&A问答环节 [51 -> 81] 那这边也温馨提示一下如果各位投资者如需提问呢也可以通过我们平台的问答区进行文字提问那稍后将由我本人来代读出这些问题那首先我先将时间交给葛总开始今天的业绩汇报告谢谢谢谢Michelle我是玄武云的这个CFO葛平Grace各位投资者分析师上午好接下来我将汇报公司的全年业绩的一个摘要 [82 -> 100] 玄武云是致力于通过智慧CRM的服务帮助企业实现以客户为中心的数字化及智能化的转型过往的2022年玄武云作为智慧CRM的第一股于2022年的7月8号在香港党联交所主板上市 [100 -> 125] 股票代码是2392那我们玄武云的特点就是做大客我们 ...

Financial Performance - In 2022, the company's overall operating revenue increased by 5.2% compared to 2021, with revenue from AI-related products and services growing by 73.8%[3] - Total revenue increased by 5.2% to RMB 1,043.4 million for the year ended December 31, 2022, compared to RMB 991.9 million for the year ended December 31, 2021, primarily driven by growth in CRM SaaS services[15] - The total revenue for the year ended December 31, 2022, was RMB 1,006,767 thousand, an increase from RMB 956,142 thousand for the year ended December 31, 2021, representing a growth of approximately 5.5%[103] - CRM SaaS services revenue rose by 8.4% to RMB 474.2 million for the year ended December 31, 2022, accounting for 45.4% of total revenue, up from 44.1% in the previous year[17] - The overall gross profit decreased by 2.9% to RMB 225.6 million in 2022, with a gross profit margin dropping from 23.4% in 2021 to 21.6% in 2022[44] - The company recorded a net loss of RMB 35.0 million for the year ended December 31, 2022, compared to a net profit of RMB 15.4 million for the year ended December 31, 2021, mainly due to increased R&D expenses and operational impacts from COVID-19 restrictions[23] Revenue Sources - The marketing cloud contributed RMB 390.7 million in revenue, accounting for 82.4% of the total revenue from CRM SaaS services, with ICC-related services increasing by 298.1% year-over-year[8] - Sales cloud services contributed RMB 60.6 million in revenue, representing 12.8% of CRM SaaS service revenue, with a core customer retention rate of 91.7%[29] - The revenue from CRM PaaS services accounted for 54.6% of total revenue in 2022, slightly down from 55.9% in 2021, with revenues of RMB 569.2 million compared to RMB 554.6 million in the previous year[38] Expenses and Liabilities - R&D expenses increased by 25.1% to RMB 82.7 million for the year ended December 31, 2022, due to continued investment in expanding CRM SaaS services and increased employee benefits[21] - Sales and distribution expenses rose by 22.3% to RMB 111.3 million in 2022, primarily due to business expansion and increased employee benefits[46] - Administrative expenses increased by 11.5% to RMB 76.4 million in 2022, largely due to listing expenses amounting to RMB 23.0 million[47] - Financial asset impairment losses rose by 35.2% to RMB 7.3 million for the year ended December 31, 2022, attributed to an increase in trade receivables and collection delays due to COVID-19[21] - The total liabilities as of December 31, 2022, amounted to RMB 251,862 thousand, a decrease from RMB 260,813 thousand as of December 31, 2021[90] Strategic Plans and Investments - The company plans to allocate approximately 4.0% of the net proceeds from the global offering for strategic investments and acquisitions, with the timeline extended to December 31, 2024[13] - The company aims to enhance its AI capabilities by deepening image recognition analysis and developing innovative application scenarios using generative pre-trained transformer (GPT) technology[10] - The company plans to enhance its CRM SaaS services, with expected investments of RMB 163.3 million, aiming for completion by December 31, 2024[117] - The company has allocated HKD 19.6 million to expand its sales and after-sales service teams, with a target utilization date of December 31, 2024[158] Market and Product Development - The company is committed to expanding its market presence internationally and deepening ecosystem cooperation with cloud vendors[13] - The company launched new AIoT products, including smart boxes and smart freezers, to enhance customer engagement and sales monitoring[29] - The company aims to enhance its cPaaS services by developing a comprehensive communication capability to support digital connections with end users[32] - The company aims to promote its brand in the consumer, retail, and healthcare sectors, establishing a related industry research institution[118] Shareholder and Corporate Governance - The company did not recommend the distribution of dividends for the year ended December 31, 2022, consistent with the previous year[85] - The company confirmed that all directors strictly adhered to the standard code of conduct for securities trading for the year ended December 31, 2022[172] - No significant events occurred after December 31, 2022, that would materially impact the company's operational and financial performance[194]

Revenue Performance - In the first half of 2022, the Group's CRM SaaS services revenue increased by 26.9% to RMB 221.9 million, accounting for 49.4% of total revenue[24]. - The Group's CRM PaaS services revenue slightly decreased by 7.8% to RMB 227.1 million, representing 50.6% of total revenue[24]. - The Group's overall revenue for the six months ended 30 June 2022 was RMB449.0 million, representing a 6.7% increase compared to the same period last year[29]. - For the six months ended June 30, 2022, total revenue increased by 6.7% to RMB449.0 million from RMB420.9 million for the same period in 2021, driven mainly by strong growth in CRM SaaS services[45]. - Revenue from CRM SaaS services increased by 26.9% to RMB221.9 million for the six months ended June 30, 2022, up from RMB174.8 million for the same period in 2021[54]. - The increase in CRM SaaS services revenue was attributed to rising client demand, enhanced solution features, and an increase in the number of core clients[54]. - The Marketing Cloud segment within CRM SaaS services generated RMB184.0 million in revenue for the six months ended June 30, 2022, compared to RMB137.8 million in the same period of 2021[53]. Profitability and Expenses - The Group's adjusted net profit increased by 35.3% due to higher overall revenue and gross profit margin, driven by a focus on CRM SaaS services[36]. - The gross profit increased by 18.0% from RMB92.9 million for the six months ended 30 June 2021 to RMB109.6 million for the six months ended 30 June 2022, with the overall gross profit margin rising from 22.1% to 24.4%[58]. - Selling and distribution expenses rose by 22.7% from RMB39.7 million for the six months ended 30 June 2021 to RMB48.7 million for the six months ended 30 June 2022, primarily due to increased employee benefit expenses and marketing costs[63]. - Administrative expenses increased by 37.4% from RMB24.6 million for the six months ended 30 June 2021 to RMB33.8 million for the six months ended 30 June 2022, mainly due to listing expenses of RMB12.6 million and higher employee benefit expenses[65]. - Research and development expenses grew by 17.3% from RMB31.3 million for the six months ended 30 June 2021 to RMB36.7 million for the six months ended 30 June 2022, primarily due to increased employee benefit expenses[67]. - The Group reported a net loss of RMB3.4 million for the six months ended 30 June 2022, compared to a net profit of RMB2.6 million for the same period in 2021[73]. Strategic Focus and Development - The Group has strategically focused on the CRM SaaS services segment while maintaining the competitiveness of its CRM PaaS services[26]. - The Group is investing more resources in the research and development of CRM SaaS services to meet growing client needs[26]. - The Group aims to leverage technologies such as AI, data intelligence, and cloud computing to enhance client efficiency and cost reduction[25]. - The Group's efforts in expanding its CRM SaaS services are aligned with the increasing demand from clients[26]. - The Group's strategic focus on CRM SaaS services has resulted in a shift in revenue contribution from CRM PaaS services[24]. - The Group has developed new AI applications and enhanced its data intelligence platform to improve operational capabilities and internal controls[34]. Financial Position and Assets - Trade and other receivables increased by 8.5% to RMB401.0 million as of 30 June 2022, up from RMB369.6 million as of 31 December 2021, primarily due to increased trade receivables[81]. - Cash and cash equivalents increased by 24.6% to RMB110.0 million as of 30 June 2022, compared to RMB88.3 million as of 31 December 2021[88]. - Borrowings increased significantly to RMB137.8 million as of 30 June 2022, up from RMB58.5 million as of 31 December 2021[90]. - Total assets increased to RMB 580,720,000 as of June 30, 2022, up from RMB 547,967,000 as of December 31, 2021, representing a growth of approximately 5.4%[193]. - Total liabilities reached RMB 296,976,000, an increase from RMB 260,813,000, reflecting a growth of approximately 13.9%[196]. - Total equity attributable to owners of the Company was RMB 283,744,000, down from RMB 287,154,000, indicating a decrease of about 1.4%[196]. Corporate Governance and Shareholding - The Company is committed to achieving high standards of corporate governance and has complied with all applicable provisions of the Corporate Governance Code, except for a deviation in code provision C.2.1[144]. - The Board believes that the current structure of having the same individual serve as both Chairman and Chief Executive Officer is beneficial for the Group's business prospects and operational efficiency[144]. - Directors and chief executives collectively hold 298,932,230 shares, representing approximately 53.35% of the total issued shares[103]. - The Company has adopted the Model Code for securities transactions by Directors since July 8, 2022, confirming compliance by all Directors from the Listing Date to the report date[142]. - The Group has established an Audit Committee in compliance with the Listing Rules[157]. Market Expansion and Future Plans - The Group aims to build a track record of overseas CRM PaaS and SaaS services to comply with qualification requirements[159]. - The Group is exploring business opportunities for CRM PaaS and CRM SaaS services in overseas markets through its offshore subsidiaries[164]. - A new subsidiary was established in August 2022 to apply for new short message access code resources to meet growing business needs[167]. - The Group has registered multiple trademarks outside of China to promote its services and business overseas[161].