Core Viewpoint - The collaboration between New Hope Services East China and Senyu Holdings aims to promote health and wellness concepts within communities through a comprehensive approach that includes community building, health services integration, and cultural exchange [1][3][4] Group 1: Partnership Details - A brand cooperation agreement was signed between New Hope Services East China and Senyu Holdings in Ningbo, focusing on building health and wellness communities and integrating health resources [1] - The first event, "Spring Neighborhood Health Fair," was launched, featuring activities such as traditional Chinese medicine consultations, food tasting, and hands-on experiences with Dendrobium planting [3] Group 2: Community Health Initiatives - The partnership will focus on four main areas: community health construction, integrated wellness services, cultural exchange, and interconnected health resources [3] - In 2023, Senyu will assist New Hope Services in creating five demonstration health service communities in Ningbo and Hangzhou, incorporating traditional Chinese medicine and proactive health management strategies [3] Group 3: Cultural and Social Impact - The collaboration represents a practical implementation of the "Healthy China" initiative at the community level, aiming to transform health services from abstract concepts into tangible lifestyle practices [4] - Activities will include interactive experiences to engage residents of all ages, fostering a sense of community and enhancing health management awareness among residents [4]

Company and Industry Summary Company Overview - The company discussed in the conference call is New Hope Service, which operates in the property management and life services industry. Key Performance Highlights - In 2024, the company achieved a net profit of 227 million, reflecting a 5.5% increase year-over-year [2] - Third-party revenue accounted for 78.2% of total revenue, indicating a strong market validation [2] - The company’s gross profit margin and net profit margin remain relatively high, showcasing effective operational management [2] - The company’s overall strength improved, ranking 18th nationally, up four positions from the previous year [3] Financial Metrics - The company maintained a dividend payout ratio of 60%, up from 35% in previous years, with an expected earnings per share of 0.28 yuan [5] - Operating cash flow was reported at 162 million, with cash and cash equivalents at 1 billion [5] - Accounts receivable turnover days increased by two days to 94 days, indicating a stable performance in the industry [5][17] Business Segments and Growth - The property management segment saw a revenue increase of 29.4%, the highest among the four business segments [8] - The company’s strategic focus on first-tier and strong second-tier cities resulted in 96% of revenue coming from these areas, with significant contributions from Chengdu [7] - Life services grew by 22.4%, driven by market expansion and increased customer base [19] Strategic Initiatives - The company is focusing on strategic partnerships, with 2.15 billion in revenue generated through total-to-total strategic collaborations [9] - The average property management fee increased by 12.2% to 3.31 yuan per square meter, with a 51% increase in external project fees [23][24] - The company aims to enhance its market share in cities like Suzhou, leveraging existing projects and reputation [32] Market Trends and Challenges - The competitive landscape is intensifying, impacting profit margins and necessitating a focus on customer satisfaction and service quality [39][41] - The company anticipates fluctuations in gross and net profit margins due to market pressures but remains committed to maintaining cash flow and operational efficiency [41][42] Future Outlook - The management expressed confidence in achieving a contract signing target of 700 million for 2025, supported by a differentiated service model [30] - The company plans to continue expanding its service offerings and enhancing customer satisfaction to drive future growth [20][28] Additional Insights - The company has been recognized for its agile team and brand communication strategies, maintaining a leading position in social media engagement [4] - The management emphasized the importance of digital transformation and AI in improving operational efficiency and customer satisfaction [15][40] This summary encapsulates the key points from the conference call, highlighting the company's performance, strategic initiatives, and market outlook.

Investment Rating - The report maintains a "BUY" rating for New Hope Services with a target price revised down by 4% to HK$2.67, reflecting lower earnings forecasts [1][8]. Core Insights - New Hope Services' FY24 revenue grew 17% YoY to RMB 1,480 million, exceeding CMBI estimates by 5%, driven by stable managed GFA growth and strong retail & catering services [1][8]. - Net profit increased by 5% YoY to RMB 230 million, aligning with the company's guidance, despite a decline in gross margin and a reduction in SG&A ratio [1][8]. - The company reported impressive third-party expansion, with new contract value reaching RMB 600 million, a 192% increase YoY, and expects FY25 third-party expansion to rise by 16% to RMB 700 million [1][8]. Financial Performance Summary - FY24 revenue: RMB 1,481 million, a 17.5% increase YoY [2]. - FY24 net profit: RMB 227 million, a 5% increase YoY [2]. - EPS for FY24: RMB 0.28, reflecting a 5.5% growth YoY [2]. - Average PM fee for new third-party projects rose by 51% to RMB 2.63, indicating a shift towards higher-end projects [1][8]. - The company expects a dividend yield of 9.6% in 2025E based on the current price [1][8]. Earnings Forecast - Revenue projections for FY25E: RMB 1,644 million, with a YoY growth of 11% [2][10]. - Net profit projections for FY25E: RMB 250 million, with a YoY growth of 10.4% [2][10]. - The gross margin is expected to decline to 29.5% in FY25E from 30.4% in FY24A [10][11]. Shareholder Structure - Golden Rose Developments holds a 66.9% stake in New Hope Services, indicating a strong controlling interest [4]. Market Data - Current market capitalization: HK$ 1,619.9 million [3]. - The stock is currently trading at a P/E ratio of 6.0x for FY25E [3][11]. Share Performance - The stock has shown a 1.5% decline over the past month and a 0.5% increase over the past three months [5].

新希望服务：今年合约目标7亿元，目前有5个重点关注的收并购项目 3月24日，新希望服务（03658.HK）披露2024年全年业绩情况。 数据显示，2024年公司收入约14.8亿元，同比增加17.5%。其中，物业管理服务实现收入约8.37亿元，占总收入56.5%，同比增加29.4%；生活服务 实现收入约3.55亿元，占总收入24%，同比增加22.4%；商业运营服务实现收入约1.46亿元，占总收入9.9%，同比减少5%；非业主增值服务实现收 入约1.41亿元，占总收入9.6%，同比减少16.4%。 2024年公司毛利约4.5亿元，同比增加2.2%；权益股东应占盈利约为2.26亿元，同比增加5.5%。 截至2024年末，新希望服务签约项目数量为256个，签约面积3900万平方米，同比增长约2.1%。在管项目数量242个，在管建筑面积约3510万平方 米，同比增长约8.9%。 2024年完成各类项目的签约金额6.05亿元，同比增长192%。2024年获取的合同金额约为2.15亿元，同比增长168.7%。 从区域来看，截至2024年12月31日，西南区域的物业管理收入约为3.88亿元，占总物业管理收入的46.4%，同比 ...

Financial Performance - The group's revenue reached RMB 1,480.8 million, an increase of 17.5% compared to RMB 1,260.7 million in the same period of 2023[2] - The group's gross profit was RMB 450.0 million, a 2.2% increase from RMB 440.2 million in 2023[3] - Profit attributable to equity shareholders for the reporting period was RMB 226.8 million, up 5.5% from RMB 215.0 million in 2023[3] - The group reported a pre-tax profit of RMB 303,573,000 for 2024, compared to RMB 283,934,000 in 2023, indicating a growth of 6.6%[22] - The group’s gross profit for 2024 was RMB 450,042,000, compared to RMB 440,214,000 in 2023, showing a slight increase of 2.0%[22] - The net profit attributable to shareholders was RMB 226.8 million, an increase of 5.5% compared to the previous year[46] - Net profit rose by approximately RMB 15.3 million or 6.4% to about RMB 255.9 million for the year ended December 31, 2024[90] Revenue Breakdown - Property management services generated revenue of RMB 837.5 million, accounting for 56.5% of total revenue, up 29.4% from RMB 647.0 million in 2023[2] - The life services segment generated revenue of RMB 355.6 million, a 22.4% increase compared to RMB 290.6 million in the prior year[59] - The community life services contributed RMB 157.8 million, accounting for 44.4% of the life services revenue, with an 8.7% growth from the previous year[59] - Revenue from independent third-party developers was RMB 31,613.9 million, accounting for 37.8% of total revenue, with a year-on-year growth of 27.0%[56] - Property management revenue from the Southwest region amounted to RMB 38,864.7 million, accounting for 46.4% of total property management revenue, with a year-on-year growth of 26.7%[50] - The East China region generated RMB 30,674.3 million in property management revenue, representing 36.6% of total revenue, with a year-on-year growth of 25.2%[50] - Revenue from new first-tier cities reached RMB 42,344.0 million, accounting for 50.5% of total revenue, with a revenue growth of 44.9%[53] Expenses and Costs - Employee costs decreased to RMB 350,764,000 in 2024 from RMB 371,933,000 in 2023, a reduction of 5.7%[26] - Sales costs rose by approximately RMB 210.2 million or 25.6% to about RMB 1,030.7 million, outpacing revenue growth due to a higher contribution from property management services[75] - Administrative expenses decreased by approximately RMB 28.3 million or 16.8% to about RMB 140.2 million, attributed to improved management efficiency[85] Assets and Liabilities - The group's cash and cash equivalents amounted to RMB 1,057.8 million, down from RMB 1,145.3 million in 2023[5] - Non-current assets increased to RMB 453.6 million from RMB 409.5 million in 2023[5] - The net asset value of the group rose to RMB 1,328.3 million, compared to RMB 1,256.7 million in 2023[6] - Trade receivables increased by approximately RMB 131.3 million or 41.3% to RMB 448.9 million, driven by business growth and an increase in managed floor area[93] - Trade payables increased by approximately RMB 18.6 million or 9.6% to RMB 213.3 million, reflecting business expansion[96] Dividends - The total dividend for the year is RMB 0.159 per share, with a dividend payout ratio of 60%[3] - The company proposed a final dividend of RMB 0.076 per share, down from RMB 0.091 per share in the previous year[39] - The board proposed a final cash dividend of RMB 0.076 per share for the year ending December 31, 2024, compared to RMB 0.091 for the year ending December 31, 2023[121] Strategic Initiatives - The company aims to enhance its "Property+" strategy, focusing on commercial operations, group catering, and life services to drive revenue growth[67] - The company plans to deepen digital operations to improve efficiency and reduce costs, leveraging advanced information technology and AI tools[69] - The company has developed a modular service combination strategy, including "Property + Catering" and "Property + Commercial," to enhance customer engagement and expand service offerings[55] Market Position and Growth - The number of signed projects increased to 256, with a signed area of 39.0 million square meters, representing a growth of approximately 2.1%[3] - The total contract amount signed for various projects reached RMB 605 million, a significant increase of 192% year-on-year[46] - The number of properties under management increased to 242 as of December 31, 2024, representing a growth rate of 5.2% compared to 230 properties in 2023[49] - The total managed floor area reached 3,512.8 million square meters, an increase of 8.9% from 3,225.8 million square meters in 2023[49] Compliance and Governance - The audit committee has reviewed and agreed on the group's financial performance for the year ending December 31, 2024[125] - The external auditor, KPMG, has confirmed the figures in the preliminary announcement for the financial statements for the year ending December 31, 2024[125] - The company plans to hold its 2024 Annual General Meeting on June 16, 2025, ensuring compliance with regulatory requirements[120]

Financial Performance - For the six months ended June 30, 2024, the company recorded revenue of approximately RMB 709.0 million, an increase of 18.2% compared to the same period last year[9]. - The net profit attributable to shareholders for the same period was RMB 118.1 million, reflecting a growth of 7.9% year-on-year[9]. - Total revenue increased by RMB 109.2 million or approximately 18.2% from RMB 599.8 million for the six months ended June 30, 2023, to RMB 709.0 million for the six months ended June 30, 2024[29]. - The company reported a net profit of RMB 118,135 thousand for the six months ended June 30, 2024, compared to RMB 0 in the same period of 2023[87]. - The profit attributable to equity shareholders for the six months ended June 30, 2024, was RMB 118,135,000, an increase from RMB 109,499,000 in 2023, representing a growth of approximately 7.5%[36]. Revenue Breakdown - The company achieved a contract amount of RMB 353 million in the first half of 2024, exceeding the annual target of RMB 300 million, representing a growth of 227% year-on-year[10]. - The company’s revenue from Chengdu, Kunming, and Wenzhou accounted for 62.7% of total revenue, with managed floor area from these regions making up 57.1% of the total[9]. - Revenue from independent third-party developers reached RMB 15,442.6 million, accounting for 38.1% of total revenue, with a revenue growth of 54.8%[17]. - Revenue from new first-tier cities was RMB 20,366.8 million, representing 50.2% of total revenue, with a significant revenue growth of 42.5%[15]. - The living services segment generated revenue of RMB 170.4 million for the six months ended June 30, 2024, representing a 26.1% increase compared to RMB 134.0 million in the same period last year[19]. Cost and Profitability - Sales costs increased by approximately RMB 103.1 million or 27.6% to about RMB 476.7 million, outpacing revenue growth due to a higher contribution from property management services[33]. - Gross profit increased by RMB 6.1 million or 2.7% to RMB 232.3 million, with a gross margin decrease of 4.9 percentage points compared to the previous year[34]. - The gross margin for property management services decreased by 3.2%, primarily due to an increase in lower-margin third-party property management income[36]. - Operating profit increased to RMB 143,508 thousand, compared to RMB 135,227 thousand in the previous year, reflecting a growth of 6.5%[79]. Operational Efficiency - The management expense ratio decreased by 3.8 percentage points to 9.8%, and accounts receivable turnover days decreased by 6 days compared to the previous year[9]. - The company continues to focus on enhancing service quality and customer satisfaction to support its expansion strategy[17]. - The company aims to enhance digital capabilities to improve service quality and operational efficiency, targeting a digital satisfaction score of 86[28]. Market Expansion and Strategy - The company continues to focus on regional development strategies, particularly in Southwest and East China[9]. - The company plans to continue expanding its business scale through market development, strategic partnerships, and acquisitions, with a target signed contract amount of RMB 600 million for the full year 2024[25]. - The company successfully expanded its market presence by securing key projects in Chengdu and Kunming, enhancing its competitive edge in high-potential cities[17]. Corporate Governance and Shareholder Information - The company remains committed to maintaining high standards of corporate governance and has complied with all relevant codes during the reporting period[59]. - The company proposed an interim dividend of HKD 0.090 per share for the six months ending June 30, 2024, compared to HKD 0.073 per share for the same period in 2023, reflecting a 22.1% increase[70]. - As of June 30, 2024, major shareholders include Adventure Way Pte. Ltd. and Liu Yonghao, each holding 544,800,000 shares, representing 66.92% of the total equity[67]. Assets and Liabilities - Total assets as of June 30, 2024, were RMB 1,608,388 thousand, compared to RMB 1,551,223 thousand at the end of 2023, indicating an increase of 3.7%[82]. - Trade receivables increased by approximately RMB 178.8 million or 56.3% to RMB 496.4 million as of June 30, 2024, compared to RMB 317.6 million as of December 31, 2023, driven by business growth and an increase in managed floor area[47]. - Trade payables increased by approximately RMB 36.5 million or 18.7% to approximately RMB 231.2 million as of June 30, 2024, compared to approximately RMB 194.7 million as of December 31, 2023, due to business growth[49]. Future Outlook - Future strategies include continued market expansion and the development of new services to meet evolving customer needs[27]. - The company plans to continue expanding its market presence in key urban areas, particularly in the Chengdu-Chongqing area and East China[57].

Investment Rating - The report maintains a "BUY" rating for New Hope Services with a target price of HK$2.79, indicating a potential upside of 60.1% from the current price of HK$1.74 [1][2]. Core Insights - The company's 1H24 earnings met expectations, with revenue and net profit increasing by 18% and 8% year-over-year, respectively. The gross profit margin (GPM) contracted to 32.8%, still above the industry average of over 20% [1]. - New contract value surged by 227% year-over-year in 1H24, driven by strategic resource leverage, with expectations for full-year new contract value to exceed RMB600 million [1]. - Catering services demonstrated cyclical resilience, contributing significantly to the profit of the owner value-added services (VAS) segment, which is expected to expand further [1]. Financial Performance - Revenue for 1H24 reached RMB709 million, driven by a 22% increase in managed gross floor area (GFA). Basic property management and owner VAS rose by 28% and 26% year-over-year, respectively [1][4]. - The GPM for the four segments declined due to intensified competition, but the net profit margin only declined by 1.6 percentage points to 16.7%, reflecting an 8% year-over-year increase in net profit [1][4]. - The company expects managed GFA to grow by 20% in FY24E, supported by the strong new contract value [1]. Segment Analysis - Catering services revenue grew by 45% year-over-year to RMB74 million, significantly boosting overall VAS revenue by 26% year-over-year [1][4]. - The number of catering projects increased to 25, contributing a record-high of 43% to owner-VAS revenue [1]. - Accounts receivable increased to RMB496 million, primarily due to seasonal factors and new contracts, but management indicated a return to normal levels [1][4]. Valuation Metrics - The company is currently trading at a P/E ratio of 5.5x for 2024E, compared to a target P/E of 8x, indicating potential for valuation expansion [1][5]. - The projected net profit for FY24E is RMB235.3 million, with an EPS of RMB0.29, reflecting a 9.4% year-over-year growth [3][9].

Investment Rating - The report maintains a "Buy" rating for the company with a target price of HKD 2.79, unchanged from the previous target [1][3][4]. Core Insights - The company reported a revenue growth of 18% year-on-year for 1H24, with net profit increasing by 8%. Despite a contraction in gross margin to 32.8%, it remains significantly above the industry average of over 20% [1][2]. - The value of new contracts surged by 227% year-on-year, reaching RMB 353 million, attributed to strategic resource utilization and partnerships with state-owned enterprises [1][2]. - The resilience of the catering service segment was highlighted, with a 45% increase in revenue, contributing to a rise in the gross margin of value-added services (VAS) by 2.8 percentage points to 27.5% [2][3]. Summary by Sections Financial Performance - Revenue for 1H24 reached RMB 709 million, driven by a 22% year-on-year increase in managed gross floor area (GFA). Property management and owner VAS grew by 28% and 26% respectively, while commercial operations saw a 10% decline due to lost contracts [2][5]. - The gross margin decreased by 4.9 percentage points, but the net profit margin only fell by 1.6 percentage points to 16.7%, indicating effective cost management [2][6]. Business Segments - The catering service segment showed strong performance with a revenue increase of 45%, now accounting for 43% of the owner VAS, up from 37.2% in 2023 [2][6]. - The company expects the gross margin contribution from owner VAS to expand to approximately 30% by the end of 2024, despite challenging economic conditions [1][2]. Valuation - The company is currently valued at a P/E ratio of 5.5x for 2024E, with a target price based on an 8x P/E multiple, indicating potential upside [3][4][9]. - The report emphasizes the company's strong expansion pace and the cyclical resilience of its VAS, reinforcing the positive outlook [3][4].

Revenue and Profitability - The group's revenue reached RMB 709.0 million, an increase of 18.2% compared to RMB 599.8 million in the same period of 2023[1] - Profit attributable to equity shareholders was RMB 118.1 million, a growth of 7.9% from RMB 109.5 million in 2023[2] - The total revenue for the six months ended June 30, 2024, was RMB 709,018 thousand, an increase of 18.3% compared to RMB 599,785 thousand for the same period in 2023[10] - The group reported a profit before tax of RMB 152,938 thousand for the six months ended June 30, 2024, up from RMB 142,209 thousand in the same period of 2023, indicating a growth of 7.4%[13] - Net profit attributable to shareholders was RMB 118.1 million, a 7.9% increase year-on-year[27] Revenue Breakdown - Property management services generated revenue of RMB 405.6 million, accounting for 57.2% of total revenue, up 27.7% from RMB 317.7 million in 2023[1] - The group’s revenue from life services was RMB 170,448 thousand, an increase of 26.1% from RMB 135,167 thousand in the previous year[13] - The group’s revenue from commercial operation services was RMB 65,230 thousand, a decrease of 10.1% from RMB 72,526 thousand in the previous year[13] - The group’s revenue from non-owner value-added services was RMB 67,706 thousand, a decrease of 8.9% from RMB 74,346 thousand in the previous year[13] - Revenue from Chengdu, Kunming, and Wenzhou accounted for 62.7% of total revenue during the reporting period[27] Growth and Expansion - The number of projects under management increased to 244, with a managed area of approximately 35.4 million square meters, a growth of about 21.8% compared to 2023[2] - The number of signed projects increased to 264, with a signed area of 40.5 million square meters, reflecting a growth of approximately 6.8% compared to 2023[2] - The total managed area increased by 21.9% to 3,542.9 million square meters as of June 30, 2024, compared to 2,907.6 million square meters in the same period of 2023[39] - The company achieved a total contract signing amount of RMB 353 million in the first half of 2024, exceeding the annual target of RMB 300 million, representing a 227% increase year-on-year[28] - The company plans to continue expanding its market presence in key urban areas, particularly in the Chengdu-Chongqing area and the East China region[78] Financial Position - The net assets of the company amounted to RMB 1,310.8 million as of June 30, 2024, compared to RMB 1,256.7 million as of December 31, 2023[6] - The total assets less current liabilities were RMB 1,342.3 million, an increase from RMB 1,315.7 million in the previous period[5] - The current ratio remained stable at 2.4 times as of June 30, 2024, with no interest-bearing debt outstanding[71] - Trade receivables increased by approximately RMB 178.8 million or 56.3% to RMB 496.4 million as of June 30, 2024, driven by business growth and an increase in managed floor area[67] Expenses and Costs - Employee costs totaled RMB 164,051 thousand for the six months ended June 30, 2024, slightly up from RMB 162,972 thousand in the same period of 2023[15] - The company's total sales cost for the six months ended June 30, 2024, was approximately RMB 476.7 million, an increase of about RMB 103.1 million or 27.6% compared to RMB 373.6 million for the same period in 2023[55] - Administrative expenses decreased by approximately RMB 12.2 million or 14.9% to RMB 69.3 million for the six months ended June 30, 2024, due to ongoing operational efficiency improvements[60] Dividends and Shareholder Returns - The company proposed an interim dividend of HKD 0.090 per share, up from HKD 0.073 per share in the same period of 2023[2] - The company declared an interim dividend of HKD 0.090 per share for the six months ending June 30, 2024, compared to HKD 0.073 per share for the same period in 2023[76] Corporate Governance - The company has committed to maintaining high standards of corporate governance and has complied with all relevant codes during the reporting period[81] - The board of directors consists of executive directors Mr. Liu Xu and Ms. Chen Jing, non-executive directors Mr. Jiang Mengjun (Chairman), Ms. Wu Min (Co-Chair), Ms. Li Wei, and Ms. Zhang Wei, as well as independent non-executive directors Mr. Cao Qilin, Mr. Jiang Zhiwu, and Mr. Li Zhengguo[86] - The company is led by a diverse board with a mix of executive, non-executive, and independent directors, ensuring a range of perspectives in decision-making[86] Strategic Initiatives - The company established strategic partnerships and joint ventures, including a collaboration with Chengdu Economic Development Zone Investment Co., Ltd., resulting in a contract amount of RMB 66.93 million in 2024[28] - The company has focused on expanding its market presence in high-energy cities in the Southwest and East China regions, enhancing its competitive edge[33] - The company has implemented organizational restructuring and system enhancements to improve its market expansion capabilities[38]

Financial Performance - The company recorded revenue of approximately RMB 1,260.7 million, representing a year-on-year growth of 10.7%[9] - The net profit attributable to shareholders was RMB 215.0 million, an increase of 5.9% compared to the previous year[9] - The total property management revenue for 2023 was RMB 64,703.0 million, a 32.5% increase from RMB 48,827.7 million in 2022[25] - The company reported a significant increase in revenue for the fiscal year ending December 31, 2023, with a total revenue of HKD 1.2 billion, representing a year-on-year growth of 15%[122] - Overall revenue increased by 10.7% to RMB 1,260.7 million from RMB 1,138.9 million in the previous year[57] Operational Efficiency - The company reduced the management expense ratio by 0.5 percentage points to 13.4%, achieving a net profit margin of 19.1%[9] - The approval time for processes improved by 59.6%, while the rate of position violations decreased by 55%[10] - The company achieved a comprehensive satisfaction score of 90 points and improved operational service completion rate to 98%[10] - The average occupancy rate for commercial projects managed by the company was 87.8%, with a gross profit margin of 60.2%[20] - The company achieved a management expense ratio of 13.4%, a decrease of 0.5 percentage points from the previous year, with a net profit margin of 17.1%[17] Service Expansion and Development - The company aims to enhance service quality and management efficiency through digitalization, focusing on high-quality development rather than just scale growth[10] - The company is expanding its service offerings to B-end clients, providing a comprehensive range of enterprise services tailored to different stages of business development[11] - The company aims to enhance service quality and explore diversified service solutions, integrating property management with lifestyle services[13] - The company is leveraging its supply chain and brand advantages to enhance product offerings and customer satisfaction in both B-end and C-end markets[43] - The company plans to explore opportunities for mergers and acquisitions to drive growth in low-cycle periods[12] Market Presence and Growth - The total managed floor area reached 32.258 million square meters, up 11.9% year-on-year, while the contracted area increased by 5.6% to 38.172 million square meters[9] - The number of properties under management increased to 230 in 2023, representing a growth rate of 20.4% compared to 191 in 2022[23] - The company operates in 33 cities across 14 provinces, with a significant focus on high-end residential and commercial properties in core urban areas[19] - The company added over 20 new external projects in 2023, including high-end residential and financial sector projects, enhancing its market presence[33] - The company aims to deepen market penetration in Chengdu, leveraging its unique service capabilities in property, commercial, and lifestyle services[54] Revenue Breakdown - Property management services revenue increased by 32.5% to RMB 647.0 million, accounting for 51.3% of total revenue, up from 42.9% last year[57] - Revenue from New Hope Wuxin Industrial Group reached RMB 26,380.4 million, representing 40.8% of total revenue, with a year-on-year increase of 12.8%[36] - Community living services generated RMB 145.2 million, accounting for 50.0% of total revenue, while community asset management services contributed RMB 33.9 million, representing 11.7%[41] - The lifestyle services segment is becoming a significant growth driver for the company despite a 4.2% revenue decline[41] - Non-owner value-added services revenue decreased by 26.1% to RMB 169.5 million, contributing 13.4% to total revenue, down from 20.1% last year[50] Corporate Governance - The board consists of nine members, including two executive directors, four non-executive directors, and three independent non-executive directors[124] - The company has established three board committees: the Audit Committee, the Remuneration Committee, and the Nomination Committee[130] - The board has confirmed its responsibility for preparing the financial statements for the fiscal year ending December 31, 2023[137] - The external auditor, KPMG, is responsible for providing an independent opinion on the consolidated financial statements prepared by the board[137] - The company has implemented a risk management and internal control system that includes a structured framework for managing risks and ensuring compliance with policies[185] Employee and Training Initiatives - The company has approximately 4,309 employees as of December 31, 2023, compared to 4,031 employees as of December 31, 2022[92] - The company continues to provide sufficient vocational training to employees, focusing on key operational areas[92] - The company has a commitment to gender equality in hiring practices and aims to increase the number of female employees[175] - The company has established a diverse platform for employees, promoting an inclusive workplace regardless of religion, age, gender, or disability[175] - The company has adopted measurable goals for board diversity and will monitor progress towards achieving these goals annually[173] Future Outlook - For the upcoming fiscal year, New Hope Service Holdings projects a revenue growth target of 20% to 25%, aiming for a total revenue of between HKD 1.8 billion and HKD 1.9 billion[104] - The company provided a positive outlook for the next fiscal year, projecting a revenue growth of 10% to 12%[122] - The company plans to use the remaining IPO proceeds efficiently to seize market opportunities and balance funding arrangements[94] - The company is considering strategic acquisitions to enhance its service offerings, with a budget of HKD 300 million earmarked for potential deals[122] - The management team emphasized the importance of sustainability initiatives, committing to reduce carbon emissions by 20% over the next three years[104]