UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 __________________________ Form 10-Q __________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended April 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For transition period from to . Commission File Number 001-38553. DOMO, INC. (Exact Name of Registrant as Specified in its Charter) ___ ...

Financial Data and Key Metrics Changes - Total revenue for Q1 was $80.1 million, representing a year-over-year increase of 1% [28] - Subscription revenue accounted for 90% of total revenue, also growing at 1% year-over-year [28] - Non-GAAP operating margin was negative 9.2%, down 7.2 percentage points from a year ago [14] - Non-GAAP net loss was $12.3 million compared to $6.1 million a year ago, with net loss per share at $0.33 [14] - Cash flow from operations was $1.9 million, while adjusted free cash flow was $0.5 million, with a cash balance of $61.2 million [14] Business Line Data and Key Metrics Changes - Gross retention was 83%, which would have been 89% excluding one large non-renewal [13] - Net retention was 88%, with expectations for Q2 retention to be in the range of 87% to 88% [13] - Subscription gross margin was 83.4%, down 2.6 percentage points from Q1 of last year [29] - Over 90% of new contract dollar value in Q1 was on consumption, with over 30% of total ARR on consumption expected to exceed 50% by year-end [104] Market Data and Key Metrics Changes - The company is seeing strong momentum in upsells on consumption conversions, with one customer achieving a 30% upsell [27] - The number of accounts paying more than $500,000 to $1 million increased by 33% over the last 12 months [74] - The company has 47 opportunities in the pipeline with 12 net new relationships, indicating increased engagement with cloud data warehouse partners [24] Company Strategy and Development Direction - The company is transitioning to a consumption model to better align pricing with customer value and enhance partnerships with cloud data warehouse providers [51] - The focus is on becoming a strategic multi-use case solution rather than being limited to single use cases [4] - The management believes that the current market environment is more normalized and conducive to growth [34] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in improving retention rates and indicated that the recent trend of low retention is not expected to continue [6] - The company is committed to being free cash flow positive for the full year, despite variability in interim quarters [15] - There is a belief that the company could either achieve revenue growth north of 20% or be acquired at a substantial premium [54] Other Important Information - The company has over $1 billion in net operating losses (NOLs), which could provide substantial financial value to potential acquirers [53] - The management highlighted the importance of aligning with cloud data warehouse partners to enhance customer acquisition and retention [51] Q&A Session Summary Question: What percentage of ARR is tied to customers with single use cases versus non-single-use cases? - Management noted that they are excited about the net revenue retention for consumption cohorts being higher than ever seen before, indicating a positive shift in customer relationships [55] Question: Why hasn't a strategic sale been considered sooner? - Management clarified that while there have been ongoing conversations, the explicit willingness to sell has been communicated more clearly recently [60] Question: What are the biggest components and variables affecting future guidance? - Management indicated that the expansion into the partner channel opens up significant opportunities, and they are focused on gaining visibility before providing more discrete guidance [68] Question: What caused the disconnect between EPS guidance and actual results? - The significant investment in hosting Domopalooza as an in-person event and costs related to debt extension were cited as major factors impacting results [47] Question: Can you provide insight into the large non-renewal? - Management explained that the non-renewal was driven by a CFO-led cost-cutting directive rather than product performance, indicating a broader trend of vendor consolidation [92]

Domo (DOMO) came out with a quarterly loss of $0.33 per share versus the Zacks Consensus Estimate of a loss of $0.23. This compares to loss of $0.17 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of -43.48%. A quarter ago, it was expected that this company would post a loss of $0.03 per share when it actually produced a loss of $0.05, delivering a surprise of -66.67%. Ahead of this earnings release, the estimate revisions trend ...

Financial Performance - Total revenue for the first quarter of fiscal 2025 was $80.1 million, representing a 1% increase year over year[4] - Subscription revenue was $72.1 million, also a 1% increase year over year[4] - Billings decreased by 7% year over year to $65.5 million[4] - GAAP net loss was $26.0 million, with a GAAP net loss per share of $0.69 based on 37.5 million weighted-average shares outstanding[4] - Non-GAAP net loss was $12.3 million, with a non-GAAP net loss per share of $0.33[4] - For the three months ended April 30, 2024, Domo, Inc. reported a net loss of $26,007 thousand, compared to a net loss of $24,403 thousand for the same period in 2023, reflecting a 6.6% increase in losses[23] - Subscription revenue for the three months ended April 30, 2024, was $72,110 thousand, up from $71,090 thousand in the same period of 2023, indicating a growth of 1.4%[25] - The total revenue for the three months ended April 30, 2024, was $80,103 thousand, compared to $79,458 thousand in the same period of 2023, representing a growth of 0.8%[27] Cash and Expenses - Cash, cash equivalents, and restricted cash totaled $61.2 million as of April 30, 2024[4] - Cash, cash equivalents, and restricted cash at the end of the period for April 30, 2024, were $61,158 thousand, a decrease from $65,988 thousand at the end of the previous period[23] - Total operating expenses on a GAAP basis for the three months ended April 30, 2024, were $80,839 thousand, slightly up from $80,598 thousand in the same period of 2023[25] - Domo's stock-based compensation expense decreased from $16,472 thousand in April 2023 to $14,142 thousand in April 2024[25] - Domo's adjusted free cash flow improved to $496 thousand for the three months ended April 30, 2024, compared to an adjusted free cash flow of $(716) thousand for the same period in 2023[27] - The company experienced a net cash provided by operating activities of $1,901 thousand for the three months ended April 30, 2024, compared to $828 thousand for the same period in 2023, marking a significant increase of 129.5%[27] Future Guidance - Revenue guidance for the second quarter of fiscal 2025 is expected to be between $76.0 million and $77.0 million[11] - Non-GAAP net loss per share for the second quarter is expected to be between $0.26 and $0.30 based on 38.4 million weighted-average shares outstanding[11] Market Position and Recognition - Domo won five Dresner Advisory Services 2023 Technology Innovation Awards, highlighting its competitive position in the market[5] - Domo was ranked the number one vendor in the 2024 Wisdom of Crowds® Cloud Computing and Business Intelligence (BI) Market Study for the eighth consecutive year[5] Revenue Recognition - The subscription gross margin on a GAAP basis decreased from 85% in April 2023 to 82% in April 2024, while the non-GAAP subscription gross margin also declined from 86% to 83%[25] - The company reported a decrease in deferred revenue of $14,607 thousand for the three months ended April 30, 2024, compared to a decrease of $9,159 thousand in the same period of 2023[27]

Financial Performance - Total revenue for the fiscal years ended January 31, 2022, 2023, and 2024 was $258.0 million, $308.6 million, and $319.0 million, representing year-over-year growth of 20% and 3% respectively[25]. - The annual recurring revenue (ARR) net retention rate was 109%, 106%, and 96% for the years ended January 31, 2022, 2023, and 2024 respectively[24]. - The company reported a net loss of $102.1 million, $105.6 million, and $75.6 million for the fiscal years ended January 31, 2022, 2023, and 2024 respectively[25]. - As of January 31, 2024, the company had over 2,600 customers, with 79% of revenue derived from U.S. customers[87]. - 66% of customers were under multi-year contracts on a dollar-weighted basis, up from 65% in 2023 and 62% in 2022, enhancing subscription revenue predictability[91]. - Approximately 60% of annual recurring revenue is up for renewal during the fiscal year ending January 31, 2025[92]. Customer Base and Market Strategy - As of January 31, 2024, the company had over 2,600 organizations as customers, employing a land, expand, and retain business model[24]. - The company aims to expand its customer base internationally, particularly in markets like Japan, Asia Pacific, and EMEA, as the demand for real-time data access grows[51]. - The company has developed go-to-market partnerships with key technology and consulting partners to enhance customer validation and introductions[95]. - 2,600 customers span various industries and sizes, with no single customer representing more than 10% of revenue[87]. Product and Technology - The Domo platform can process several hundred trillion rows from uncached queries on a typical business day, maintaining a subsecond average query response time[20]. - Domo offers more than 1,000 powerful connectors, enabling real-time data synchronization across a broad range of data sources[22]. - The Domo Magic ETL tool allows customers to combine and enrich data using low-code capabilities, supporting SQL and Python/R scripts[22]. - Domo's AI infrastructure includes AutoML capabilities and model management for building and deploying machine learning models[26]. - The platform is designed to provide real-time access to data, enabling employees to design customized views and analyze trends effectively[28]. - Domo's mobile application allows all employees to manage business operations and receive alerts directly on their smartphones, enhancing accessibility[36]. - Domo's cloud-based architecture allows for massive scalability, accommodating large volumes of data and providing a fast query engine for immediate insights[50]. - Domo's platform enables organizations to share data and collaborate with external partners, enhancing productivity and decision-making[39]. - Domo's continuous product innovation focuses on enhancing ease of use, scalability, and the integration of IoT and AI functionalities[51]. - Domo's fast query layer supports datasets comprised of billions of records, providing subsecond average query response time for real-time data consumption[57]. - Domo Magic ETL allows users to easily join, aggregate, and cleanse data from multiple sources, enabling self-service data transformation[59]. - Domo AI Model Management supports deployment and training of AI models, including those hosted by third parties like OpenAI and Amazon Bedrock[73]. - Domo's AutoML capability automatically identifies key drivers in datasets, generating feature importance datasets to help users understand data impacts[76]. - The Domo Appstore offers hundreds of apps developed internally and by partners, enhancing the platform's functionality across various industries[75]. - Domo's mobile applications enable real-time data access and collaboration, ensuring users can manage responsibilities from anywhere[78]. - Domo provides extensive self-service features for data governance, including access management and logging tools for administrators[80]. - The Domo Data Warehouse allows IT professionals to manage data sources dynamically, identifying potential issues and understanding data relationships[84]. - Domo Sandbox enables users to create and test new content in a separate environment, minimizing disruptions to daily operations[86]. Security and Compliance - Domo's security features, including customer-controlled encryption key management, have attracted enterprise customers in highly regulated industries[40]. - The platform's governance capabilities allow IT departments to monitor data health and control access in real-time, ensuring compliance with security standards[42]. - Domo's Bring Your Own Key (BYOK) feature allows organizations to control encryption keys, enhancing data security by revoking access as needed[85]. - The company maintains a security program to ensure the integrity of customer data and has completed SOC 1 and SOC 2 audits[115]. Financial Position and Investments - The company had $60.9 million in cash, cash equivalents, and restricted cash, with $3.7 million being restricted cash[419]. - The company has a credit facility allowing up to $100 million in term loan borrowings, all of which had been drawn as of January 31, 2024, with an interest rate of approximately 11.1%[420]. - Total debt outstanding as of January 31, 2024, was $113.5 million, which approximates fair value[421]. - The company committed to spend an aggregate of $106.0 million with Amazon Web Services between October 2022 and September 2027[101]. - Research and development expenses were $85.0 million for the fiscal year ended January 31, 2024, compared to $95.1 million in 2023 and $81.0 million in 2022[105]. Risks and Economic Factors - The company is exposed to foreign currency exchange risks primarily related to the Japanese Yen, British Pound Sterling, and Australian Dollar, but does not believe a 10% change in currency values would materially affect operating results[422]. - The company has not engaged in hedging foreign currency transactions to date but is considering the costs and benefits of such a program as it expands international operations[423]. - Inflation has not materially affected the company's business, with subscription contracts often tied to the Consumer Price Index (CPI)[424].

SILICON SLOPES, Utah--(BUSINESS WIRE)--Today, Domo (Nasdaq: DOMO) announced that Outcast, a leading integrated communications and marketing agency, is using Domo’s data experience platform to measure the impact of its campaigns and make real-time, informed decisions about where to focus client resources. Outcast serves clients across a wide variety of tech industries, ranging from e-commerce to consumer products to artificial intelligence. Each client requires a customized program with a unique mix of ca ...

SILICON SLOPES, Utah--(BUSINESS WIRE)--Today Domo (Nasdaq: DOMO) announced it has been named the winner of five Dresner Advisory Services 2023 Technology Innovation Awards, as a top vendor in the following Wisdom of Crowds® thematic market reports: Analytical Platforms, Cloud Computing + BI, Embedded BI, Guided Analytics and Self-Service BI. Wisdom of Crowds research is based on data collected on usage and deployment trends, products and vendors. Users in all roles and throughout all industries contribut ...

Domo (DOMO) came out with a quarterly loss of $0.05 per share versus the Zacks Consensus Estimate of a loss of $0.03. This compares to loss of $0.02 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of -66.67%. A quarter ago, it was expected that this company would post a loss of $0.12 per share when it actually produced break-even earnings, delivering a surprise of 100%.Over the last four quarters, the company has surpassed consen ...

Exhibit 99.1 Domo Announces Fourth Quarter and Fiscal 2024 Financial Results Silicon Slopes, Utah - March 7, 2024 - Domo, Inc. (Nasdaq: DOMO) today announced results for its fiscal fourth quarter ended January 31, 2024. Fiscal Fourth Quarter Results Full Year Fiscal 2024 Results "The strategic investments we're making this year will help customers capitalize on the new opportunities offered through artificial intelligence (AI) and data, making it easier and faster to scale Domo's full suite of solutions acr ...

SILICON SLOPES, Utah--(BUSINESS WIRE)--Today Domo (Nasdaq: DOMO) announced that Home Franchise Concepts, a subsidiary of JM Family Enterprises, has selected Domo as its preferred platform to drive better business decisions and streamline data sharing internally and to its franchisees. Home Franchise Concepts is a leading franchisor specializing in the home services space. Presently, they own 10 brands comprised of 2,600 franchised territories and more than 1,600 franchisees across North America. Before D ...