SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 Inc. (NASDAQ: FIVN), provider of the Intelligent CX Platform, has been named a leader in the second annual Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC) 2024. The Globe identified Five9 for its strengths, notably its growing range of offerings like Intelligent Virtual Agent (IVA), Agent Assist, and AI Insights. AI offerings provide better customer experiences, with improved self-service capabilities, as well as better agent exp ...

--(BUSINESS WIRE)--Five9, provider of the Intelligent CX Platform, invites you to come see us at CCW Berlin to learn more about solutions that help provide a better CX in customer interactions, see live product demos, and speak with our experts. The theme of this year’s event, which is the 25th CCW in Berlin, is “Unite Human and Artificial Power”. Join us from 27th February until 29th February at the Estrel Berlin. Get your free exhibition pass and set your appointment today. Five9 will exhibit in hall ...

Dan Burkland - President & Chief Revenue Officer Ryan MacWilliams - Barclays Terry Tillman - Truist Seth Gilbert - UBS Meta Marshall - Morgan Stanley Peter Levine - Evercore Michael Turrin - Wells Fargo Five9, Inc. (NASDAQ:FIVN) Q3 2023 Earnings Conference Call November 2, 2023 4:30 PM ET Company Participants Mike Burkland - Chairman & Chief Executive Officer Conference Call Participants Jim Fish - Piper Sandler Scott Berg - Needham Siti Panigrahi - Mizuho Operator In addition, management will make referenc ...

Adj. Gross Margin Non-GAAP Opex (% of revenue) Adj. EBITDA Margin 9.1% expansion 36.6% improvement 45.7% expansion © 2021 Five9, Inc. All rights reserved. Proprietary and confidential to Five9, Inc. 7 Executing on Enterprise Opportunity (cont'd) © 2021 Five9, Inc. All rights reserved. Proprietary and confidential to Five9, Inc. Q3'23 Highlights (cont'd) 4 Channel and International Momentum ◦ Expanded partnership with IBM to resell Five9 with their CRM and ITSM offers and integrate Watson X with our AI solut ...

Table of Contents ITEM 1A. Risk Factors and business risks. 41 The use of AI by our workforce may present risks to our business. ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds ITEM 3. Defaults Upon Senior Securities ITEM 4. Mine Safety Disclosures ITEM 5. Other Information Aggregate # of ______________________ (1) Rule 10b5-1 trading arrangement provides for sales of securities in order to satisfy tax obligations upon vesting of restricted stock units held by Ms. Mansharamani. (2) The R ...

Five9, Inc. (NASDAQ:FIVN) Q2 2023 Earnings Conference Call August 7, 2023 4:30 PM ET Company Participants Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Scott Berg - Needham Meta Marshall - Morgan Stanley Peter Levine - Evercore Samad Samana - Jefferies Taylor McGinnis - UBS Jim Fish - Piper Sandler Michael Turrin - Wells Fargo Ryan MacWilliams - Barclays Matt Stotler - William Blair Matt VanVliet - BTIG Will Power - Baird Matthew Niknam - Deutsche Bank Operator Thank you for joining u ...

In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with U.S. GAAP and may differ from non-GAAP measures used by other companies in our industry. The Company considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive o ...

There have been no material changes from the significant accounting policies previously disclosed in Part II, Item 8, of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022 as filed with the SEC on February 24, 2023. Remaining Performance Obligations 13 Property and equipment capitalized under finance lease obligations consists primarily of computer and network equipment and was immaterial as of June 30, 2023 and December 31, 2022. UNITED STATES SECURITIES AND EXCHANGE COMMI ...

◦ Remaining agnostic about which foundational engines, such as LLMs, to leverage in order to innovate quickly and be at the forefront of delivering meaningful solutions to customers ◦ Continued to certify an increasing number of partners not only for sales, but also implementation services Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 © 2021 Five9, Inc. All rights reserved. Proprietary and confidential to Five9, Inc. © 2021 Five9, Inc. All rights reserved. Proprietary and con ...

Five9, Inc. (NASDAQ:FIVN) Q1 2023 Earnings Conference Call May 4, 2023 4:30 PM ET Mike Burkland - Chairman and Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Ryan MacWilliams - Barclays DJ Hynes - Canaccord Meta Marshall - Morgan Stanley Matt Stotler - William Blair Scott Berg - Needham Sterling Auty - MoffettNathanson Matt VanVliet - BTIG Michael Turrin - Wells Fargo Will Power - Baird Samad Samana - Jefferies Matthew Niknam - Deutsche Bank Catharine Trebnick - ...