Nearly all (95%) senior leaders (defined as manager level and above) using AI say their departments are measuring the business impact AI brings to their organization. Many report productivity improvement (52%), better quality of work (47%), and improved customer engagement (34%). Still, 37% of workers admit they don't have good metrics for measuring productivity in their organization. Freshworks' survey also revealed more workers are using – and benefiting from – AI than they even realize. Almost half (40%) ...

"We are thrilled to further strengthen our presence in MEA with the new data center in UAE," said Abe Smith, Chief of Global Field Operations at Freshworks. "This investment demonstrates our dedication to supporting the growth and digital transformation of businesses in the region. With our data center, companies requiring regional data compliance within the UAE can depend on us for business software in Customer Service, IT, and Sales and Marketing. Freshworks will be partnering with AWS in joint go-to-mark ...

Rocketlane champions professional services teams, the OGs of after sales experts, with an all-in-one AI powered platform to deliver the promise of sales and removes siloed project management and inefficiencies. SAN MATEO, Calif., June 25, 2024 /PRNewswire/ -- Professional services teams in companies are like the ATeam, a group of individuals who help clients extract the real value of a product or service they have purchased. They deliver on the mission of the company and the promise of the sales teams. Howe ...

Enhances IT Asset Management Capabilities Designed to Provide Customers with a Single, Integrated Platform New Capabilities Help Customers Reduce Risk, Solve Incidents Faster In today's ever-changing digital world, IT teams play a major role in delivering business value with speed and responsiveness being critical for success. Upon the integration of Freshworks and Device42 solutions, customers will be able to benefit from a unified platform that delivers enhanced ITSM (IT Service Management) and ITAM (IT A ...

SAN MATEO, Calif., June 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the completion of its acquisition of Device42, a company that provides comprehensive, continuously up-to-date views of assets across an organization's entire IT infrastructure. The acquisition marks a significant milestone for Freshworks, reinforcing its commitment to empowering IT teams with robust IT Asset Management (ITAM) solutions. "This move reinforces our position in the ITSM market and shows our commi ...

Freshworks Inc. (FRSH) has been on a downward spiral lately with significant selling pressure. After declining 28.2% over the past four weeks, the stock looks well positioned for a trend reversal as it is now in oversold territory and there is strong agreement among Wall Street analysts that the company will report better earnings than they predicted earlier. Guide to Identifying Oversold Stocks We use Relative Strength Index (RSI), one of the most commonly used technical indicators, for spotting whether a ...

SAN MATEO, Calif., May 14, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced participation in the following events: An audio webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. About Freshworks Inc. Freshworks Inc., (NASDAQ:FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver m ...

Freshworks (NASDAQ:FRSH) stock is falling on Thursday after the software development company announced that founder and CEO Girish Mathrubootham is stepping down.This will have Mathrubootham leave the CEO role to take over as the executive chairman of Freshworks. That has Dennis Woodside taking over as the next president and CEO of the company.News of Mathrubootham giving up the CEO position is pulling FRSH stock down today despite a strong Q1 earnings report. That includes adjusted EPS of 10 cents and reve ...

Freshworks, the publicly listed SaaS firm, is acquiring U.S.-based startup Device42 for $230 million, the company disclosed in an SEC filing. Alongside the acquisition disclosure, Freshworks revealed that founder Girish Mathrubootham has stepped down as CEO. Dennis Woodside, who joined Freshworks as president in September 2022 and previously served as CEO of Motorola Mobility, will take over as the new CEO. Mathrubootham is becoming executive chairman.Device42 helps companies manage their IT infrastructure ...

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.10 per share, beating the Zacks Consensus Estimate of $0.08 per share. This compares to earnings of $0.03 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of 25%. A quarter ago, it was expected that this company would post earnings of $0.05 per share when it actually produced earnings of $0.08, delivering a surprise of 60%.Over the last four quarters, the company has su ...