freshworks July 30, 2024 This presentation has been prepared by Freshworks Inc. ("Freshworks") for informational purposes only and not for any other purpose. Nothing contained in this presentation is, or should be construed as, a recommendation, promise, or representation by Freshworks or any officer, director, employee, agent, or advisor of Freshworks. This presentation does not purport to be all inclusive or to contain all of the information you may desire. Information provided in this presentation speaks ...

Some of our discussion and responses to your questions may contain forward-looking statements within the meaning of the Private Securities Litigation Reform act of 1995. These forward-looking statements are based on Freshworks' current expectations and estimates about its business and industry, including our financial outlook, macroeconomic uncertainties, management's beliefs and certain other assumptions made by the company, all of which are subject to change. And with that, let me turn it over to Dennis. ...

This quarterly report represents an earnings surprise of 33.33%. A quarter ago, it was expected that this company would post earnings of $0.08 per share when it actually produced earnings of $0.10, delivering a surprise of 25%. The sustainability of the stock's immediate price movement based on the recently-released numbers and future earnings expectations will mostly depend on management's commentary on the earnings call. While Freshwork has underperformed the market so far this year, the question that com ...

Our other material cash requirements are related to the settlement of future contractual obligations associated with operating leases and other service subscription agreements (as described in Contractual Obligations and Commitments below). | --- | --- | --- | --- | |-------------------------------------------------------------------|----------------|-----------------------------------|----------------------------| | Net cash provided by operating activities | Six \n2024 \n$ | Months Ended \n \n76,955 $ | J ...

Second Quarter 2024 Financial Summary Results San Mateo, Calif. – July 30, 2024 – Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2024. • Revenue: Total revenue was $174.1 million, representing growth of 20% compared to the second quarter of 2023, and 20% adjusting for constant currency. • GAAP Net (Loss) Per Share: GAAP basic and diluted net (loss) per share was ...

"Freshworks delivered a solid Q2, growing revenue to $174.1 million with a free cash flow margin of 19%," said Dennis Woodside, CEO & President of Freshworks. "Our results reflect our increasing financial discipline and our ability to meet the needs of customers with our AI-powered solutions. With clear strategic priorities in place, we are well positioned to seize the massive opportunity in front of us." Revenue: Total revenue was $174.1 million, representing growth of 20% compared to the second quarter of ...

Data by YCharts The bull case for Freshworks Freshworks portfolio (Freshworks Q1 earnings deck) Freshworks customers (Freshworks Q1 earnings deck) Valuation advantage And for next year FY25, Wall Street analysts have a consensus revenue target of $821.5 million for the company, representing 17% y/y growth. This puts Freshworks' valuation multiples at: Data by YCharts Despite the sharp YTD drop, we can find no major red flags in Freshworks' financials. Freshworks net revenue retention trends (Freshworks Q1 e ...

Return on AI: Productivity gains equivalent to a month each year Freshworks' survey found knowledge workers are achieving impressive productivity gains from using AI at work. Employees estimate that using AI helps them reduce their existing workload by 3 hours and 47 minutes in a typical work week, by helping them complete tasks such as summarizing issues and suggesting the next steps to handling repetitive tasks. By freeing up nearly 24 business days – or just over one month of work per year – employees ca ...

Nearly all (95%) senior leaders (defined as manager level and above) using AI say their departments are measuring the business impact AI brings to their organization. Many report productivity improvement (52%), better quality of work (47%), and improved customer engagement (34%). Still, 37% of workers admit they don't have good metrics for measuring productivity in their organization. Freshworks' survey also revealed more workers are using – and benefiting from – AI than they even realize. Almost half (40%) ...

"We are thrilled to further strengthen our presence in MEA with the new data center in UAE," said Abe Smith, Chief of Global Field Operations at Freshworks. "This investment demonstrates our dedication to supporting the growth and digital transformation of businesses in the region. With our data center, companies requiring regional data compliance within the UAE can depend on us for business software in Customer Service, IT, and Sales and Marketing. Freshworks will be partnering with AWS in joint go-to-mark ...