Core Insights - EngageLab, a subsidiary of Aurora Mobile, is a leading omnichannel customer engagement platform that focuses on enhancing customer interactions through advanced communication solutions [1][11] - The partnership between SendCloud and SaleSmartly showcases how EngageLab's solutions can empower sales platforms to improve their email marketing capabilities [3][4] Group 1: EngageLab's Offerings - EngageLab provides a comprehensive customer communication platform that integrates multiple channels including Email, AppPush, WebPush, OTP, SMS, and WhatsApp, facilitating seamless customer interactions [7][11] - The platform boasts a 40% higher push delivery rate and a 99.97% email delivery rate, supported by a global infrastructure with five strategically located nodes [8] - EngageLab's marketing automation features allow for personalized messaging based on customer behavior and preferences, enhancing engagement and conversion rates [9] Group 2: Collaboration with SaleSmartly - SaleSmartly, utilizing SendCloud's services, sends an average of 400,000 triggered notification emails per month with a 96% delivery rate and an open rate exceeding 20% [4][5] - The integration of SendCloud's email services into SaleSmartly's platform via API simplifies email campaign management and enhances user experience [6] - SaleSmartly provides detailed real-time analytics, including open rates and conversion metrics, enabling data-driven decision-making for businesses [5]

Core Viewpoint - Aurora Mobile Limited has announced a strategic collaboration with EasyCraft to integrate AI-powered agents into business process automation and knowledge management, aiming to redefine enterprise digital transformation [1][2]. Group 1: Partnership Objectives - The partnership seeks to leverage the strengths of both companies to achieve comprehensive digital transformation in knowledge management, business process automation, and multi-platform collaboration [2]. - Joint marketing initiatives and participation in international AI and enterprise technology forums will promote AI adoption across various industries, including financial services, manufacturing, healthcare, and retail [4]. Group 2: Key Features of the Collaboration - AI-Powered Workflow Automation: EasyCraft will integrate GPTbots.ai's AI agents to enhance workflow management, enabling intelligent approval processes and data-driven decision support [3]. - Enhanced Third-Party Integration: The collaboration will allow businesses to gain AI-driven insights across various business tools, such as CRM and ERP, through EasyCraft's Third-Party Integration Bus [3]. - Multi-Device AI Accessibility: GPTbots.ai's solutions will improve user experience across different operating systems and devices, facilitating seamless interactions [3]. - AI-Augmented Low-Code Development: The partnership aims to develop AI-driven business applications for international markets, enabling enterprises to build intelligent workflows quickly [3]. - Revolutionary Knowledge Management: The integration of GPTbots.ai's AI agents will transform knowledge retrieval methods, enhancing intelligent decision-making through context-aware searches [3]. Group 3: Company Backgrounds - EasyCraft is a leading provider of information and business automation platforms, focused on empowering traditional enterprises with innovative solutions for smart office practices [2][6]. - Aurora Mobile, founded in 2011, is a prominent provider of customer engagement and marketing technology services in China, offering solutions that support enterprises in achieving omnichannel customer reach and digital transformation [9].

Core Viewpoint - Aurora Mobile Limited has announced a strategic collaboration with EasyCraft to integrate AI-powered agents into business process automation and knowledge management, aiming to redefine enterprise digital transformation [1][2]. Group 1: Partnership Objectives - The partnership seeks to leverage the strengths of both companies to achieve comprehensive digital transformation in knowledge management, business process automation, and multi-platform collaboration [2]. - Joint marketing initiatives and participation in international AI and enterprise technology forums will promote AI adoption across various industries, including financial services, manufacturing, healthcare, and retail [4]. Group 2: Key Features of the Collaboration - AI-Powered Workflow Automation: EasyCraft will integrate GPTbots.ai's AI agents to enhance workflow management, enabling intelligent approval processes and data-driven decision support [3]. - Enhanced Third-Party Integration: The collaboration will allow businesses to gain AI-driven insights across various business tools, such as CRM and ERP, through EasyCraft's Third-Party Integration Bus [3]. - Multi-Device AI Accessibility: GPTbots.ai's solutions will improve user experience across different operating systems and devices, facilitating seamless interactions [3]. - AI-Augmented Low-Code Development: The partnership aims to develop AI-driven business applications for international markets, enabling enterprises to build intelligent workflows quickly [3]. - Revolutionary Knowledge Management: The integration of GPTbots.ai's AI agents will transform knowledge retrieval methods, enhancing intelligent decision-making through context-aware searches [3]. Group 3: Company Backgrounds - EasyCraft is a leading provider of information and business automation platforms, focusing on empowering traditional enterprises with innovative solutions for smart office practices [2][6]. - Aurora Mobile, founded in 2011, is a prominent provider of customer engagement and marketing technology services in China, offering solutions like Cloud Messaging and Cloud Marketing to support enterprises' digital transformation [9].

SINGAPORE, March 25, 2025 (GLOBE NEWSWIRE) -- EngageLab, already a leader in customer engagement, has upgraded its Marketing Automation (MA) functions with AI-powered capabilities, further empowering businesses to achieve exceptional results. Revolutionizing Marketing with Key Features Omnichannel Marketing Automation: Seamlessly connect with customers across AppPush, WebPush, Email, SMS, and WhatsApp to maximize engagement and conversions.Visual Journey Orchestration: A drag-and-drop builder with pre-desig ...

Core Insights - Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced an upgrade to its subsidiary EngageLab's Marketing Automation functions with AI capabilities, enhancing business performance [1][9]. Group 1: Marketing Automation Features - EngageLab offers omnichannel marketing automation, allowing businesses to connect with customers through various channels such as AppPush, WebPush, Email, SMS, and WhatsApp to enhance engagement and conversions [2]. - The platform includes a visual journey orchestration tool that enables marketers to create personalized user journeys using a drag-and-drop builder, which reduces operational costs and increases efficiency [2]. - AI-driven insights and optimization features provide real-time analytics on user behavior, participation rates, and revenue conversions, enabling businesses to refine their strategies for maximum return on investment [2]. Group 2: Industry Applications and Success Stories - EngageLab's upgraded functions cater to diverse industries, including e-commerce, gaming, and education, demonstrating versatility in application [3]. - A B2C e-commerce platform reported a 30% increase in conversions and higher repurchase rates through personalized campaigns [4]. - A mobile game developer achieved a 45% boost in click-through rates and reactivated 20% of churned players using behavior-triggered notifications [4]. - An online curriculum designer experienced a 40% increase in course completions with tailored reminders via Push and SMS [4]. Group 3: User Engagement Strategies - EngageLab provides strategies for new user onboarding, trial and upgrade reminders, re-engagement of inactive users, and targeted campaigns based on interaction data [5]. Group 4: Company Overview - Founded in 2011, Aurora Mobile has established itself as a leading mobile messaging service provider in China, focusing on stable and efficient messaging services for enterprises [9]. - The company has developed innovative solutions such as Cloud Messaging and Cloud Marketing to facilitate omnichannel customer reach and digital transformation through AI and big data [9]. Group 5: EngageLab's Capabilities - EngageLab delivers over 1 million messages per second across various channels, emphasizing its robust infrastructure and capability to support global enterprises [7]. - The integration of AI-powered personalization through GPTBots.ai allows for 24/7 content creation and strategy optimization [12].

SHENZHEN, China, March 25, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary EngageLab, a leading multi-channel engagement solution provider, has upgraded its Marketing Automation (MA) functions with AI-powered capabilities, further empowering businesses to achieve exceptional results. Revolutionizing Marketing with Key Features Omnichannel M ...

SHENZHEN, China, March 20, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ:JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services in China, today announced that its leading enterprise AI agent platform, GPTBots.ai, has recently entered into a strategic partnership with ZANROO MALAYSIA SDN. BHD. ("ZANROO"), a fast-growing marketing technology company in Southeast Asia. This collaboration intends to drive the adoption and application of AI so ...

Core Insights - Aurora Mobile Limited has announced a strategic partnership with ZANROO MALAYSIA SDN. BHD. to enhance the adoption of AI solutions in Southeast Asia [1][2][3] Company Overview - Aurora Mobile is a leading provider of customer engagement and marketing technology services in China, focusing on stable messaging services and digital transformation solutions [8] - ZANROO, founded in 2013, specializes in data technology and has rapidly grown in the Southeast Asian marketing technology sector, offering data analytics software to enhance marketing strategies [4] Partnership Objectives - The partnership aims to develop AI-driven business solutions tailored to the needs of Southeast Asian businesses, combining GPTBots.ai's advanced AI capabilities with ZANROO's local market expertise [7] - A series of strategic AI awareness campaigns will be launched to promote AI technologies and their applications, utilizing both online and offline channels [7] - The collaboration will create a unified regional brand presence, enhancing market visibility and competitive edge for both companies in Southeast Asia [7]

Core Insights - GPTBots.ai has partnered with an international gaming company to enhance customer service operations through AI integration [1] - The collaboration has led to improved service efficiency, reduced workload, and increased player satisfaction [1] Challenges Faced by the Gaming Company - The gaming company initially relied on Livechat for real-time customer support, which became insufficient as the player base grew [2][3] - High volumes of repetitive inquiries overwhelmed the support team, leading to resource strain [4] - The need for multi-language support and 24/7 availability created additional pressure on the support team [4] - Efficiency bottlenecks hindered the team's ability to maintain response speed and quality [4] GPTBots' Tailored AI Solution - GPTBots implemented a customized AI solution to enhance the existing Livechat system [3] - Key features included seamless integration with Livechat, advanced intent recognition, and efficient knowledge base retrieval [4] Tangible Results Delivered - The AI solution resulted in a 65% reduction in workload for human agents by handling repetitive inquiries [6] - Players experienced faster response times, leading to a smoother and more satisfying experience [6] - Enhanced global support was achieved through multi-language capabilities and 24/7 availability [6] - Increased player satisfaction was noted due to consistent and reliable responses [6]

Core Insights - Aurora Mobile Limited's subsidiary, SendCloud, has formed a strategic partnership with SaleSmartly to enhance customer communication and email marketing capabilities [1][2][4] Partnership Overview - SaleSmartly utilizes SendCloud to send an average of 400,000 triggered notification emails monthly, achieving a 96% delivery rate and over 20% open rate [2][7] - The partnership has significantly improved email communication strategies, leading to increased efficiency and performance in email campaigns [2][4] Technology and Services - SendCloud provides advanced email marketing capabilities, enabling higher engagement rates and improved marketing ROI for SaleSmartly [4] - SendCloud's API integration allows for real-time tracking and multi-dimensional analytics, optimizing email marketing campaigns for clients [7] Additional Collaborations - SendCloud also supports EngageLab, another subsidiary of Aurora Mobile, by providing email infrastructure and expertise for comprehensive email marketing solutions [5][6] - EngageLab delivers over 1 million messages per second across various channels, enhancing customer engagement and conversion rates [6] Company Background - Aurora Mobile, founded in 2011, is a leading provider of customer engagement and marketing technology services in China, focusing on stable messaging services and innovative solutions [10]