HONG KONG, Sept. 01, 2025 (GLOBE NEWSWIRE) -- GPTBots.ai, a leading enterprise-grade AI agent building platform. Breaking Boundaries in Digital Transformation: How Traditional Manufacturers Are Building Smarter, More Efficient Customer Service Systems. The collaboration between GP Batteries, a global leader in battery manufacturing, and GPTBots.ai, an enterprise-grade no-code AI agent platform, sets a benchmark for the industry. Image Source: https://formaplus.rs/ The Customer Service Challenge for Battery ...

Core Insights - Aurora Mobile Limited has formed a strategic partnership with GP Batteries to enhance customer service through AI technology, specifically via its platform GPTBots.ai [1][9] - The collaboration aims to set a new standard for digital transformation in traditional manufacturing sectors by improving customer engagement and operational efficiency [1][9] Company Overview - Aurora Mobile is a leading provider of customer engagement and marketing technology services in China, established in 2011 [10] - The company focuses on delivering stable messaging services and has developed solutions for omnichannel customer reach and AI-driven marketing technology [10] Partnership Details - GP Batteries, a global leader in battery manufacturing, has faced challenges in customer service due to the complexity of its product lines and multilingual markets [2] - The partnership with GPTBots.ai has led to the creation of an intelligent customer service system, including features like battery model recommendations and FAQs [2][3] Implementation and Results - Within two months of launching the AI system in the Netherlands, GP Batteries managed over 1,000 inquiries, reducing customer service workload by over 50% [3] - The implementation of GPTBots.ai has resulted in an automated response rate exceeding 50%, a reduction in operating costs by more than 50%, and extended service hours to 24/7 [4] Broader Applications of AI - The collaboration is expanding AI capabilities beyond customer service to include sales forecasting, supply chain optimization, and internal process automation [8] - AI's multilingual capabilities have standardized training and services across GP Batteries' global operations, significantly reducing communication costs [6][8] Future Outlook - GPTBots.ai positions itself as a long-term partner for enterprises in AI implementation, aiming to drive intelligent services and digital operations in the manufacturing industry [9]

Core Insights - Aurora Mobile Limited has formed a strategic partnership with GP Batteries to enhance customer service through AI technology, specifically via its platform GPTBots.ai [1][9] - The collaboration aims to set a new standard for digital transformation in traditional manufacturing sectors by improving customer engagement and operational efficiency [1][9] Company Overview - Aurora Mobile Limited is a leading provider of customer engagement and marketing technology services in China, established in 2011 [10] - The company focuses on delivering stable messaging services and has developed solutions for omnichannel customer reach and AI-driven marketing technology [10] Partnership Details - GP Batteries, a global leader in battery manufacturing, has faced challenges in customer service due to the complexity of its product lines and multilingual markets [2] - The partnership with GPTBots.ai has led to the creation of a "Battery Advisor" and "Global Customer Service Ambassador" to streamline customer interactions [2][5] Implementation and Results - Within two months of launching the AI system in the Netherlands, GP Batteries managed over 1,000 inquiries, significantly reducing the workload of customer service representatives by over 50% [3] - The implementation of GPTBots.ai has resulted in an automated response rate exceeding 50%, a reduction in operating costs by more than 50%, and extended service hours to 24/7 [4] Broader Applications of AI - The collaboration is expanding AI capabilities beyond customer service to include sales forecasting, supply chain optimization, and internal process automation [8] - AI's multilingual capabilities have enabled standardized training and services, reducing communication costs for GP Batteries [6][8] Future Outlook - GPTBots.ai positions itself as a long-term partner for enterprises in AI implementation, aiming to drive intelligent services and digital operations in the manufacturing industry [9]

Aurora Mobile (JG) Q2 2025 Earnings Call August 28, 2025 07:30 AM ET Company ParticipantsChristian Arnell - Managing DirectorWeidong Luo - Co-Founder, Chairman and CEOShan-Nen Bong - Chief Financial OfficerConference Call ParticipantsNone - AnalystYuecong (Marco) Zhang - Senior Research AnalystOperatorLadies and gentlemen, thank you for standing by, and welcome to Aurora Mobile Second Quarter twenty twenty five Earnings Conference Call. At this time, all participants are in a listen only mode. After the spe ...

Financial Data and Key Metrics Changes - The company achieved its first-ever quarterly GAAP net profit in Q2 2025, marking a significant milestone in its history [7][32]. - Total revenue for Q2 was RMB 89.9 million, representing a year-over-year growth of 13% and reaching the higher end of the guidance provided [8][32]. - Gross profit increased to RMB 59.6 million, the highest level achieved in the past ten quarters, with a gross margin improvement [24][25]. - Operating expenses grew by 11% year-over-year, which was lower than the revenue growth rate, indicating effective cost management [26][32]. Business Line Data and Key Metrics Changes - Developer Services revenue grew by 14% year-over-year, driven by a strong performance in subscription and value-added services [14][15]. - EngageLab, the flagship product, recorded a total contract value of RMB 11.2 million in Q2, with revenue growth of 67% year-over-year [16][19]. - Financial Risk Management business saw a revenue increase of 27% year-over-year, supported by a 48% growth in customer numbers [21][22]. - Market Intelligence revenue decreased by 38% year-over-year due to weak demand, but upgrades to the product are expected to improve future performance [23][24]. Market Data and Key Metrics Changes - EngageLab's customer base increased by 25% sequentially, reaching 1,058 customers, with sales in over 45 countries [17][18]. - The domestic market showed solid year-over-year growth, contributing to the overall performance alongside international markets [39]. Company Strategy and Development Direction - The company is focused on expanding its global footprint and enhancing its service capabilities through localized teams in key markets [45]. - The strategy includes leveraging AI technology through its platform, gbpboss.ai, to drive innovation and growth [12][39]. - The management emphasized the importance of operational efficiency and cost control to sustain revenue growth while maintaining high gross margins [12][25]. Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's ability to maintain quarterly GAAP net profits moving forward, attributing success to a collaborative effort and strategic execution [40]. - The company anticipates Q3 revenue guidance to be between RMB 88 million and RMB 91 million, reflecting a year-over-year growth of 11% to 15% [34][35]. Other Important Information - The company repurchased 27,000 ADS in Q2, with a total of 323,000 ADS repurchased since the start of the program [35]. - The net dollar retention rate for the core developer service business stood at 99%, indicating strong customer retention and upsell potential [28][29]. Q&A Session Summary Question: Factors behind the great results in Q2 and outlook for future GAAP net profits - Management attributed the strong performance to employee contributions, strategic execution, and growth in both domestic and international markets [38][39]. Question: Current and future states of EngageLab - EngageLab is serving customers in over 45 countries with a total signed contract amount of RMB 113 million and a year-on-year revenue growth of 67% [42][45].

Business Performance - EngageLab 客户数量同比增长 171%[9] - EngageLab 累计签约合同价值同比增长 265%[10] - EngageLab 季度收入同比增长 67%，环比增长 24%[11] - 公司与中国联通合作，通过 EngageLab 平台推出智能综合验证（国际版）[14] - 公司董事会批准一项战略计划，将高达 20% 的现金和现金等价物投资于加密货币和数字资产[26] Financial Highlights - 公司首次实现 GAAP 净利润[40] - 总收入为 8990 万人民币，同比增长 13%，环比增长 1%[43] - 开发者服务收入同比增长 14%，环比增长 3%[43] - 垂直应用收入同比增长 10%，环比下降 4%[43] - 开发者服务（订阅）收入同比增长 12%[47] - 增值服务收入同比增长 30%，环比增长 21%[47] - 财务风险管理收入同比增长 27%，客户数量同比增长 48%[49] - 毛利润同比增长 13% 至 5960 万人民币[52] - 递延收入余额为 1.561 亿人民币[58] - 截至 2025 年 6 月 30 日，现金和现金等价物及受限现金为 1.198 亿人民币[61] - 开发者服务（订阅）的净美元留存率 (NDR) 达到 99%[61]

Core Insights - Aurora Mobile achieved its first quarterly net profit under GAAP in Q2 2025, marking a significant milestone for the company [3][4][14] - The company reported a revenue of 89.9 million RMB (12.5 million USD), a 13% increase year-over-year, driven by growth in developer services and industry applications [4][5][17] - The adjusted net profit for the quarter was 800,000 RMB (100,000 USD), compared to a loss of 400,000 RMB in the same period last year [4][7] Financial Performance - Revenue for Q2 2025 was 89.9 million RMB (12.5 million USD), up from 79.4 million RMB in Q2 2024, reflecting a 13% growth [4][5] - Cost of revenue was 30.2 million RMB (4.2 million USD), also a 13% increase from the previous year [4][5] - Gross profit reached 59.6 million RMB (8.3 million USD), marking a 13% increase year-over-year [4][5] - Total operating expenses were 60.8 million RMB (8.5 million USD), an 11% increase compared to the same quarter last year [5][12] - The company reported a net profit of 500,000 RMB (68,000 USD), a turnaround from a net loss of 1.3 million RMB in Q2 2024 [4][7] Business Highlights - The EngageLab product saw a significant increase in customer numbers, with a net addition of 210 clients and a revenue increase of 67% year-over-year [4][18] - The financial risk control business also performed well, with a revenue growth of 27% year-over-year [4] - Developer subscription service revenue retention rate (NDR) reached 99%, indicating strong customer loyalty [20] Future Outlook - The company expects Q3 2025 revenue to be between 88 million RMB and 91 million RMB, representing a year-over-year growth of approximately 11% to 15% [8] - The management remains optimistic about the execution capabilities of the team and the overall market conditions [3][8] Stock Buyback Program - As of June 30, 2025, the company repurchased a total of 322,649 American Depositary Shares (ADS), with 27,470 ADS repurchased in Q2 2025 for approximately 294,900 USD [9]

Core Viewpoint - The company achieved its first quarterly U.S. GAAP profit in Q2 2025, marking a significant milestone in its profitability journey, supported by strong cash flow and robust growth in overseas business [1][4][17]. Financial Performance - Total revenue reached 89.9 million RMB, reflecting a significant year-on-year growth of 13% and positioning within the high range of previous performance guidance [2][8]. - Gross profit amounted to 59.6 million RMB, also showing a year-on-year increase of 13%, with a gross margin of 66.4%, indicating strong profitability [11][12]. - Operating cash flow net inflow was 7.94 million RMB, demonstrating high-quality earnings and financial stability [14]. Business Segments - Developer services generated 64.4 million RMB, accounting for 72% of total revenue, with subscription service revenue growing by 12% year-on-year [8][9]. - The financial risk control business saw a robust year-on-year growth of 27%, becoming a key driver for the industry application segment [3][9]. - Industry application revenue reached 25.5 million RMB, with a 10% year-on-year increase, supported by strong performance in the financial sector [9]. Key Products and Innovations - EngageLab achieved a 67% year-on-year revenue increase, with a customer base expansion of 210 new clients in Q2, totaling 1,058 clients [5][6]. - GPTBots.ai continued to gain market recognition, receiving four prestigious certifications and showcasing its innovations at major industry events [7][5]. Customer Retention and Growth Strategy - The developer subscription service revenue retention rate reached 99%, indicating effective customer relationship management and value extraction from existing clients [15][16]. - The company is focused on maintaining a lean operational cost structure, with total operating expenses at 60.8 million RMB, supporting sustained profitability [13].

Core Insights - Aurora (NASDAQ: JG) reported its first quarter of U.S. GAAP profitability in Q2 2025, significantly enhancing its self-sustainability [1] - The company achieved a net cash inflow from operating activities of 7.94 million, with EngageLab's cumulative contract amount increasing by 265% year-over-year, expanding its customer base to 1,058, including a surge of 210 new customers in Q2 [1] - Total revenue reached 89.90 million, reflecting a year-over-year growth of 13%, with subscription service revenue at 53.70 million (up 12%), value-added service revenue at 10.70 million (up 30%), and industry application revenue at 25.50 million (up 10%) [1] Additional Highlights - EngageLab's customer base now spans 45 countries and regions, with revenue increasing by 67% year-over-year, maintaining a rapid market expansion pace; GPTBots.ai has also made significant commercial progress, becoming a "twin star" for the group's growth [2] - The financial risk control business has become a core engine driving industry application revenue, showing a year-over-year growth of 27%, indicating an ongoing optimization of Aurora's client base in the financial sector [2] - Aurora's developer subscription service revenue retention rate (NDR) stands at 99%, demonstrating steady progress in acquiring new customers while successfully maintaining and deepening existing customer relationships, thereby solidifying its growth foundation [2]

Financial Performance - Aurora Mobile reported revenues of RMB 89.9 million (US$ 12.5 million) for Q2 2025, representing a 13% increase from RMB 79.4 million in the same quarter last year, driven by a 14% increase in Developer Services and a 10% increase in Vertical Applications revenue [4][6] - The cost of revenues was RMB 30.2 million (US$ 4.2 million), also up 13% year-over-year, primarily due to increased media and technical service costs, partially offset by a decrease in short messaging costs [5][6] - Gross profit for the quarter was RMB 59.6 million (US$ 8.3 million), reflecting a 13% year-over-year increase [6][7] - Total operating expenses rose to RMB 60.8 million (US$ 8.5 million), an increase of 11% from the same quarter last year [6][7] - The company achieved a net income of RMB 0.5 million (US$ 68 thousand), compared to a net loss of RMB 1.3 million in the same quarter last year [6][8] Business Highlights - The company recorded its first-ever quarterly U.S. GAAP net income, marking a significant milestone in its operational performance [3] - EngageLab, the company's flagship product, saw an increase of 210 new customers in Q2 2025, with a notable 67% year-over-year revenue growth [6] - The Financial Risk Management business experienced solid revenue growth of 27% year-over-year [6] Outlook - For Q3 2025, Aurora Mobile expects total revenue to be between RMB 88.0 million and RMB 91.0 million, indicating a year-over-year growth of approximately 11% to 15% [10] Share Repurchase - As of June 30, 2025, the company had repurchased a total of 322,649 ADS, with 27,470 ADSs repurchased during Q2 2025, amounting to approximately US$ 294.9 thousand [11] Research and Development - Research and development expenses increased to RMB 26.0 million (US$ 3.6 million), a 10% rise from RMB 23.7 million in the same quarter last year, primarily due to higher personnel and technical service costs [14] Financial Metrics - The adjusted net income (non-GAAP) for Q2 2025 was RMB 0.8 million (US$ 0.1 million), compared to an adjusted net loss of RMB 0.4 million in the same quarter last year [6][8] - The adjusted EBITDA (non-GAAP) was RMB 1.2 million (US$ 0.2 million), down from RMB 1.6 million in the same quarter last year [6][9]