Twilio (TWLO) came out with quarterly earnings of $1.33 per share, beating the Zacks Consensus Estimate of $1.24 per share. This compares to earnings of $1 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of +7.26%. A quarter ago, it was expected that this company would post earnings of $1.05 per share when it actually produced earnings of $1.25, delivering a surprise of +19.05%.Over the last four quarters, the company has surpass ...

Twilio (NYSE:TWLO) Q4 2025 Earnings call February 12, 2026 05:00 PM ET Company ParticipantsAidan Viggiano - CFOJames Fish - Managing DirectorJamie Reynolds - VP of Equity ResearchJoshua Reilly - Managing DirectorKhozema Shipchandler - CEOKoji Ikeda - Director of Enterprise Software Equity ResearchMark Murphy - Executive DirectorNick Altmann - Director of Software Equity ResearchRodney Nelson - VP of Investor RelationsSamad Samana - Managing DirectorSiti Panigrahi - Managing DirectorThomas Wyatt - Chief Reve ...

Financial Data and Key Metrics Changes - Twilio reported record revenue of $1.4 billion in Q4 2025, representing a 14% year-over-year increase on a reported basis and 12% on an organic basis [5][13] - For the full year, revenue reached $5.1 billion, reflecting a 14% reported growth and 13% organic growth [13] - Non-GAAP income from operations for Q4 was $256 million, up 30% year-over-year, while for the full year, it was $924 million, a 29% increase [14][17] - Free cash flow in Q4 was $256 million, and for the full year, it was $945 million, up 44% year-over-year [5][14] - The company achieved its first full year of GAAP profitability with $158 million in GAAP income from operations [14] Business Line Data and Key Metrics Changes - Voice revenue growth accelerated to the high teens in Q4, driven by strong growth from voice AI customers, which saw revenue growth above 60% year-over-year [14][16] - Messaging revenue growth was solid, aided by high volumes during Cyber Week and the holiday season [14] - Software add-on revenue grew over 20% year-over-year, with Verify growing more than 25% for the second consecutive quarter [15] - Self-serve revenue grew 21% for the full year, while ISV revenue grew 24% [15] Market Data and Key Metrics Changes - The number of large deals closed (over $500,000) increased by 36% year-over-year in Q4 [7] - During Cyber Week, Twilio sent 6.99 billion messages, a 34.5% year-over-year increase, handled 1.07 billion calls (up 58% year-over-year), and processed 75.1 billion emails, a 14.6% increase year-over-year [9] Company Strategy and Development Direction - Twilio aims to be a foundational infrastructure layer in the age of AI, moving beyond just providing communication channels [6][12] - The company is focused on delivering essential infrastructure powered by contextual data and evolving automation, such as Voice AI, to help customers build personalized relationships [7][12] - A strategic partnership with AEG was signed to enhance real-time, personalized communications for live events [8] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to sustain momentum into 2026, supported by a robust innovation roadmap [12][23] - The company anticipates reported revenue growth of 11.5%-12.5% and organic revenue growth of 8%-9% for the full year 2026 [21] - Management noted that while pass-through fees from U.S. carriers will impact margin rates, they will not affect the ability to generate profit dollars [22] Other Important Information - Twilio's stock-based compensation as a percentage of revenue decreased to 11.3% in Q4, down 180 basis points year-over-year [18] - The company completed $198 million in share repurchases in Q4 and $855 million for the full year, representing 90% of 2025 free cash flow [18][19] Q&A Session Summary Question: What drove the voice strength in Q4? - Management noted broad adoption of voice across customer cohorts, with significant strength in self-service and ISV communities [27][28] Question: Can you provide visibility on the Q1 guidance? - Management expressed confidence in the Q1 guidance, citing broad-based strength across products and sales channels [30][31] Question: What is driving the growth in messaging? - Management indicated broad-based strength across multiple products, contributing to messaging growth [42] Question: How is Twilio positioned regarding RCS adoption? - Management acknowledged rapid growth in RCS, emphasizing its potential for marketing-oriented use cases and high open rates [46][48] Question: What differentiates Twilio from competitors? - Management highlighted Twilio's differentiated technology, strong developer experience, and continuous innovation as key competitive advantages [51][52]

Financial Data and Key Metrics Changes - Twilio reported record revenue of $1.4 billion in Q4 2025, representing a 14% year-over-year increase on a reported basis and 12% on an organic basis [4][13] - For the full year, revenue reached $5.1 billion, reflecting a 14% reported growth and 13% organic growth [13] - Non-GAAP income from operations for Q4 was $256 million, up 30% year-over-year, while for the full year, it was $924 million, a 29% increase [17][18] - Free cash flow for Q4 was also $256 million, and for the full year, it increased by 44% year-over-year to $945 million [14][19] - The company achieved its first full year of GAAP profitability with a GAAP income from operations of $158 million [14] Business Line Data and Key Metrics Changes - Voice revenue growth accelerated to the high teens in Q4, driven by strong adoption of voice AI, which saw over 60% year-over-year growth [15][14] - Messaging revenue growth was solid, particularly during Cyber Week, contributing to overall strong performance [15] - Software add-on revenue grew over 20% year-over-year, with Verify growing more than 25% for two consecutive quarters [16] - The number of large deals closed (over $500,000) increased by 36% year-over-year, indicating strong demand across business lines [6] Market Data and Key Metrics Changes - Twilio's dollar-based net expansion rate was 109% in Q4, reflecting improving growth trends [16] - The company saw a 34.5% year-over-year increase in messages sent during Cyber Week, with 6.99 billion messages sent [9] - RCS volume grew roughly 5x quarter-over-quarter, indicating strong traction in this area [10] Company Strategy and Development Direction - Twilio aims to be a foundational infrastructure layer in the age of AI, moving beyond just providing communication channels [5] - The company is focused on delivering essential infrastructure powered by contextual data and evolving automation, such as Voice AI, to help customers build personalized relationships [6][12] - A strategic partnership with AEG was established to enhance real-time, personalized communications at live events [7] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining momentum into 2026, supported by a robust innovation roadmap and strong execution [12][24] - The company anticipates reported revenue growth of 11.5%-12.5% and organic growth of 8%-9% for the full year 2026 [21] - Management acknowledged the impact of increased A2P fees on margins but emphasized that these fees do not affect the ability to generate profit dollars [22][40] Other Important Information - Twilio completed $198 million in share repurchases in Q4 and $855 million for the full year, representing 90% of 2025 free cash flow [19][20] - The company is focused on cost discipline, with a net burn rate of just 1.5% in 2025, well below the target [19] Q&A Session Summary Question: What drove the voice strength in Q4? - Management noted broad adoption across customer cohorts, with strong performance in self-service and ISV channels, as well as direct enterprise use cases [27][28] Question: Can you provide visibility on Q1 guidance? - Management expressed confidence in Q1 guidance, citing broad-based strength in voice and messaging, with both channels growing in the high teens [31] Question: What is driving the growth in messaging? - Management indicated broad-based strength across multiple products, with no specific driver identified, but overall positive trends in messaging [42] Question: How is Twilio positioned against competitors? - Management highlighted differentiated technology and a strong developer experience as key advantages, allowing Twilio to capture market share [52][55] Question: What is the outlook for Voice AI growth? - Management sees strong growth potential in both enterprise and voice AI companies, with enterprise expected to drive long-term growth [59][60]

Q4 2025 Earnings Results February 12, 2026 1 Legal Disclaimer This presentation and the accompanying conference call contain forward-looking statements within the meaning of the federal securities laws, including statements about our future performance and goals. These statements involve substantial risks and uncertainties that may cause our actual results, performance or achievement to differ materially, as further described in the Appendix, as well as in our most recent periodic reports filed with the SEC ...

Exhibit 99.1 Twilio Announces Fourth Quarter and Full Year 2025 Results SAN FRANCISCO--(BUSINESS WIRE)--February 12, 2026--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its fourth quarter and full year ended December 31, 2025. "2025 was one of the most balanced and successful years of execution in Twilio's history and has fundamentally transformed our financial profile and innovation velocity," ...

Core Insights - Twilio Inc. (TWLO) is set to report its fourth-quarter 2025 earnings on February 12, with anticipated non-GAAP earnings per share between $1.17 and $1.22, while the Zacks Consensus Estimate remains at $1.24, reflecting a 24% increase from the previous year's $1.00 [1][10] - The company expects revenues in the range of $1.31 billion to $1.32 billion, with the Zacks Consensus Estimate also at $1.32 billion, indicating a 10.2% increase from last year's revenues of $1.19 billion [2][10] Performance History - In the last four quarters, Twilio has beaten the Zacks Consensus Estimate three times and missed once, with an average surprise of 14.4% [2] Influencing Factors - The fourth-quarter results are likely to benefit from ongoing digital transformation efforts as enterprises adapt to hybrid operational environments, along with Twilio's expansion initiatives with independent software vendors and global partners [3] - New product launches, including rich communication services and AI enhancements, particularly the integration of OpenAI's Realtime API, are expected to positively impact the quarter's results [4] - Twilio added over 43,000 new clients in the last reported quarter, bringing the total active customer count to 392,000 as of September 30, 2025, suggesting continued growth in the customer base [5] Product Contributions - Solutions such as Twilio Conversations, SendGrid Ads, and SendGrid's Email Validation API are anticipated to contribute positively to the fourth-quarter performance, alongside the integration of AI in various communication and segment products [6] Macroeconomic Challenges - Ongoing macroeconomic challenges may negatively affect Twilio's top line, as enterprises are delaying large IT spending plans due to a weakening global economy and geopolitical issues [7] Earnings Prediction Model - The Zacks model does not predict a definitive earnings beat for Twilio this season, as the company holds a Zacks Rank of 4 (Sell) and an Earnings ESP of 0.00% [8]

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Twilio Inc (NYSE:TWLO) shares declined by more than 10% on Tuesday after the company announced a partnership with the artificial intelligence workspace platform Genspark.Genspark Deploys Twilio For AI Calling AgentGenspark announced Tuesday morning that it is using Twilio Programmable Voice to power its “Call for Me” AI agent, which enables users to delegate phone-based tasks globally. The AI agent places real-time calls on behalf of users across 40+ countries with multilingual support.Platform Handles Cust ...

Core Insights - Genspark, an AI workspace for over 1 billion global knowledge workers, has integrated Twilio's Programmable Voice to enhance its Call for Me AI agent [1] Company Summary - Genspark aims to streamline phone call-based tasks by utilizing AI, which helps in breaking down language barriers and reducing wait times for users [1] - Twilio, a customer engagement platform, provides the necessary global voice connectivity that powers Genspark's AI capabilities [1]