Company Overview - Zeta Global Holdings (ZETA) shares increased by 6.2% to $15.9 in the last trading session, with a notable trading volume and an 18.9% gain over the past four weeks, driven by renewed investor interest in AI marketing technology [1] - The company is expected to report quarterly earnings of $0.15 per share, reflecting a year-over-year increase of 15.4%, with revenues projected at $296.38 million, a 30.1% rise from the previous year [2] Earnings and Stock Performance - The consensus EPS estimate for Zeta has remained stable over the last 30 days, indicating that stock price movements typically do not sustain without trends in earnings estimate revisions [3] - Zeta currently holds a Zacks Rank of 3 (Hold), indicating a neutral outlook compared to other stocks in the technology services industry [4] Industry Comparison - Zeta belongs to the Zacks Technology Services industry, where TTEC Holdings (TTEC) has seen a decline of 0.6% to $4.97, with a negative return of 4.6% over the past month [4] - TTEC's consensus EPS estimate has decreased by 6.6% over the past month to $0.24, which still represents a significant year-over-year increase of 71.4% [5]

Core Insights - TTEC Holdings, Inc. will release its earnings results after market close on May 8, 2025, followed by a live webcast and conference call on May 9, 2025, at 8:30 a.m. ET [1][2] Company Overview - TTEC is a leading global innovator in customer experience (CX) technology and services, specializing in AI-enabled digital CX solutions [3] - The company serves both iconic and disruptive brands, providing outcome-based solutions that enhance the entire customer journey across various virtual interaction channels [3] - TTEC operates two main business segments: TTEC Digital, which focuses on omnichannel contact center technology, CRM, AI, and analytics solutions, and TTEC Engage, which delivers AI-enabled customer engagement, acquisition, tech support, back office, and fraud prevention services [3] - Founded in 1982, TTEC has a strong commitment to CX excellence, reflected in high client, customer, and employee satisfaction scores globally [3] - The company employs a workforce across six continents, integrating technology and human interaction to achieve superior customer satisfaction and business results [3]

Core Insights - TTEC Holdings, Inc. has been awarded five 2025 Stevie® Awards for its AI-powered customer experience solutions, highlighting its leadership in the CX technology sector [1][2][6] Awards and Recognition - TTEC received two Gold, one Silver, and two Bronze Stevie® Awards, reflecting its commitment to enhancing customer and employee experiences through AI technology [2][6] - The awards validate TTEC's impact on client outcomes, including improved customer satisfaction and operational efficiencies [3][6] Award-Winning Innovations - **Gold – Customer Service Training or Coaching Program of the Year**: TTEC Perform, a real-time coaching tool, increased sales conversions by 10% and reduced average handle time by 6% for an insurance client [3] - **Gold – Innovation in Sales**: TTEC's AI-Powered Service to Sales solution led to a 27% revenue lift per associate for a telecom client in just 15 days [4] - **Silver – Customer Service Success**: TTEC's training for a medical device company reduced error rates to 0.03% and cut handle time by over 50% [4] - **Bronze – Use of Data & Analytics in Customer Service**: TTEC Insights helped an automaker client uncover $3.2 million in new revenue potential and reduced coaching time by 53% [5] - **Bronze – Best Use of Technology in Customer Service**: Addi AI enabled multilingual conversations, reducing interpreter costs by up to 80% in sectors like healthcare and education [5] Company Overview - TTEC is a global innovator in customer experience technology and services, focusing on AI-enabled digital solutions [7][8] - The company serves a diverse range of brands and offers outcome-based solutions that enhance the customer journey across various interaction channels [7][8] - Founded in 1982, TTEC emphasizes the integration of technology and human expertise to deliver superior customer experiences [8]

Core Insights - TTEC Holdings (TTEC) is currently viewed as a more attractive investment compared to Ibotta (IBTA) based on various valuation metrics and earnings outlook [1][7] Valuation Metrics - TTEC has a forward P/E ratio of 3.41, significantly lower than IBTA's forward P/E of 35.92, indicating TTEC may be undervalued [5] - The PEG ratio for TTEC is 0.42, while IBTA's PEG ratio stands at 3.82, suggesting TTEC has better growth potential relative to its price [5] - TTEC's P/B ratio is 0.70, compared to IBTA's P/B of 2.80, further supporting TTEC's valuation as more favorable [6] Earnings Outlook - TTEC is currently rated with a Zacks Rank of 2 (Buy), reflecting a positive earnings estimate revision trend, while IBTA has a Zacks Rank of 5 (Strong Sell), indicating a less favorable outlook [3][7]

Core Insights - TTEC Holdings Inc. has been awarded the 2024 CX Evolution Partner of the Year Award by Genesys, recognizing its leadership in customer experience (CX) technology and services [1][3] - TTEC Digital has a long-standing partnership with Genesys, having successfully led numerous customers to cloud migration and demonstrating comprehensive CX transformation capabilities [2][4] Company Overview - TTEC Holdings, Inc. is a global innovator in AI-enabled digital CX solutions, serving a diverse range of brands and focusing on enhancing customer journeys through advanced technology [6] - The company operates through two main divisions: TTEC Digital, which specializes in omnichannel contact center technology and analytics, and TTEC Engage, which focuses on customer engagement and support services [6] Partnership and Recognition - TTEC Digital has been recognized 15 times by Genesys in various Partner of the Year categories, highlighting its significant contributions to the Genesys ecosystem [3] - The company has over 300 employees dedicated to serving Genesys clients and holds more than 400 Genesys certifications, showcasing its expertise and commitment to excellence in customer experience [4]

Core Viewpoint - TTEC Holdings, Inc. is currently reviewing a non-binding acquisition proposal from its founder, Kenneth Tuchman, to buy shares at $6.85 each, with the Special Committee prepared to engage further on this matter [1][2]. Group 1: Proposal Details - The proposal from Kenneth Tuchman aims to acquire shares not already owned by him and his affiliates at a price of $6.85 per share [1]. - The Special Committee has completed its review of the proposal and preliminary valuation analysis, indicating readiness to consider a definitive transaction proposal [2]. Group 2: Current Status and Actions - No action is required from TTEC's non-affiliated stockholders at this time, and there is no guarantee that a definitive agreement will be reached [3]. - The Special Committee does not commit to providing updates on the proposal or transaction unless legally required [3]. Group 3: Company Overview - TTEC Holdings, Inc. is a global leader in customer experience technology and services, focusing on AI-enabled digital solutions [4]. - The company operates through TTEC Digital and TTEC Engage, providing a range of services including omnichannel contact center technology, customer engagement, and fraud prevention [4]. - Founded in 1982, TTEC emphasizes customer experience excellence, achieving high satisfaction scores globally [4].

Core Insights - TTEC Holdings, Inc. has launched a blended healthcare digital sales model aimed at providing cost-efficient, scalable, and personalized solutions for healthcare organizations [1][3] Group 1: Model Features - The blended digital sales model operates on a shared technology platform, allowing healthcare organizations to utilize a unified digital sales solution while maintaining brand identity and data security [2] - The model combines TTEC's technology with a skilled workforce to streamline digital sales operations and deliver tailored interactions [2][3] Group 2: Key Benefits - The model helps healthcare organizations reduce costs by up to 30% through a shared operating model that optimizes staffing and technology resources [6] - It enhances operational efficiency with a single cloud-based contact center as a service (CCaaS) platform that integrates various functionalities [6] - The use of proven strategies and AI-driven insights increases sales conversion rates, enabling efficient growth of the member base [6] - Personalized support from licensed associates improves member satisfaction by ensuring that interactions reflect the brand's values [6] Group 3: Data Security - TTEC's model adheres to HIPAA-compliant security protocols, utilizing AES 256-bit encryption for data both at-rest and in-transit, ensuring client information privacy [3]