emotional intelligence. Now, let me share a personal story. There was a time when someone I deeply valued unintentionally hurt me.I had put thought and effort into selecting a special gift for that person, but to my surprise, that person totally forgot about it. I felt emotionally disturbed. disappointed, frustrated, and even hurt.In that moment, I had two choices. To react impulsively or manage my emotions intelligently. I did not allow my emotions to dictate my response.I approached the situation with emo ...

Governance Challenges & Solutions - Traditional governance faced issues like bureaucratic delays, lack of transparency, and citizen disconnection, leading to corruption and barriers in good governance [6][8] - The Karnataka government implemented the Sakala Act (Right to Citizen Services Act) to prescribe time limits for service delivery, impacting 350 million people over the last decade with 98% of services delivered within the set time [9][12][13] - Technology, with empathy as the compass, is key for inclusivity, transparency, and trust in public services [5] Agricultural Transformation - Farmers face uncertainty in pricing and market inefficiencies, leading to exploitation [4][15][16] - The government introduced an online electronic market platform to redesign APMC markets, enabling statewide and nationwide competition, benefiting 51 lakh (5.1 million) suppliers and resulting in a turnover of 75,000 cr (750 billion) rupees last year [17][22] - Farmers receive mobile SMS updates on commodity prices and market information, addressing information asymmetry [20][21] Disaster Management & COVID-19 Response - Karnataka has a real-time monitoring system with 6,500 telemetric rain gauges and 850 weather monitoring stations, receiving 27 cr (270 million) data points every 15 minutes [26] - The state uses technology for early warning systems, including lightning sensors, and disseminates information to 20 lakh (2 million) farmers through a call center [27][28][29] - Technology aided COVID-19 management through KPME app, tracking pharma sales, establishing fever clinics, and assessing readiness indicators [32][33][34] Data & Social Registry - Karnataka has a social registry of 5.4 cr (54 million) people, enabling business process re-engineering and informed decision-making for government schemes [37] - The state maintains a fruits database for farmers, tracking land records and benefits received, to ensure equitable distribution of resources [38] - Electoral role management system was implemented to standardize electoral roles, removing around 50 lakh (5 million) duplicate names [39][40] Elephant Conservation - Karnataka, with the highest elephant population in the country (6,500 elephants, 20% of Asian elephants), uses technology like smart barriers, radio collaring, and thermal drones to mitigate human-elephant conflict [43][44]

Before we go forward, I'd like to take you back, not years, but decades. Picture yourself when you're 5 years old. >> I know. I'm so cute.What made you feel safe or seen. What made you feel curious or hopeful. We start life full of wonder.And even in that not knowing, we feel the world deeply. We sense when something fits and when it doesn't. When we're five, we have that kind of clarity unclouded by expectation.I'm a developmental psychologist and a professor. And for the past 25 years, I've tried to carry ...

Core Argument - The speaker advocates for cultural competence as a more holistic and universally acceptable framework than traditional DEI initiatives [4] - Cultural competence emphasizes equality through understanding and fosters psychological safety [5][6] - The industry suggests cultural competence is an active process for navigating differences arising from diverse backgrounds, termed "cultural dilemmas" [8][9] Key Components of Cultural Competence - The framework involves four steps: recognize, respect, reconcile, and realize [10] - The industry highlights three fundamental principles: empathy, respect, and collaboration [13] - Empathy involves understanding perspectives from another's cultural lens [13] - Respect acknowledges the inherent worth and dignity of every individual [14] - Collaboration leverages diverse talents and insights to achieve shared goals [15] Benefits and Impact - Cultural competence leads to more robust, inclusive, and effective solutions [13] - The industry believes it unlocks innovation, solves problems, and forges deeper connections [16] - It builds bridges instead of walls, embracing the richness of diversity [17]

Have you ever questioned the nature of your reality. That was one of the opening lies in the science fiction series Westworld posed to Dolores, an AI powered robotic and the main female character who later developed human consciousness. So I ask you, have you ever questioned the nature of your reality.That involves having human consciousness, understanding your identity, and asserting your self authority to write your own life story rather than allowing others to program it for you. Today, AI is evolving at ...

Before October 7th of 2023, have any of you ever confused Palestine with Pakistan, whether in Chinese or English. They're pretty similar, aren't they. When I first returned to Hong Kong after volunteering in Palestine for half a year back in 2022, I was startled by the sheer number of people who did.But perhaps it is understandable. Many schools in Hong Kong probably would not have offered an introduction to the Middle East throughout 12 years of education. Mine did not.And the Middle East does not figure m ...

When I was 24, I boughted a prank from Japan with the intention of spending one year in the United State to learn more about American education. I had been a preschool teacher in Japan, but I was disappointed with the culture of teaching. I was inspired by American diversity, its cultures, its ideas, its possibilities.But I wasn't prepared for the challenges that followed. New language, new systems, a sense of not belonging. But through those early years, I kept coming back to one thing, the children.Teachi ...

[Music] [Music] Heat. Heat. [Music] 14 years ago, that piano piece changed my entire life. I was sitting in a movie theater watching the movie Intouchables. I'm sure most of you have seen it. Beautiful movie. I love the movie. Beautiful storyline. All the actors, super emotional. I loved everything about it. But it was something else that moved me the most. It was the music. The music by Ludovviko and Audi that was just so so touching and inspiring for me that I thought, "Wow, when I grow up, I want to do e ...

Civil Services & Social Impact - Civil services in India provide a platform for individuals from disadvantaged backgrounds to achieve significant positions and bring hope to their communities [4] - Empathy and a focus on people are more important qualities for civil servants than pure efficiency [9] - The narrative that civil services should be privatized is incorrect because it overlooks the empathy and hope that civil servants bring [13][14] - Civil servants play a crucial role in bridging the gap for those who are backward with respect to both caste and class [13] Personal Fulfillment & Meaningful Contribution - Money beyond a certain point does not add value; living a meaningful life and contributing to society are more important [16] - Individuals from privileged backgrounds are choosing to leave high-paying private sector jobs to join civil services to add value and make a difference [17][18] Education & Mentorship - One-to-one personalized mentorship is becoming increasingly important in the Indian education system, replacing traditional classroom programs [23][24] - Personalized mentorship helps individuals identify and correct their weaknesses, leading to improved performance [26] - The speaker advocates for one-to-one mentorship in all aspects of life, emphasizing fault finding, course correction, and repetition [30][31]

Leadership Fundamentals - Leadership is defined as the ability to make others do what you want happily and efficiently [2][3] - Understanding fundamental truths such as life being intrinsically unfair is crucial for self-peace and effective leadership [4][5] - Good deeds are primarily for self-satisfaction, indirectly benefiting others [9][10] - Each individual is unique, and contentment comes from embracing this uniqueness rather than copying others [10][11] - Life is a game of cards; success lies in making the best of the hand one is dealt [11][12] Pillars of Leadership - Competence is the first pillar of leadership, requiring mastery of one's craft through hard work [14][15] - Integrity is the second pillar, essential for being a respected leader [16][17] - Passion is the third pillar, amplifying the impact of other qualities [17][18] - Empathy, the ability to understand the impact of decisions on others, is a crucial pillar [19][20] - Courage, encompassing spiritual, emotional, and conviction-based courage, is vital for leadership [20][21] Developing Leadership - Studying superiors, peers, and subordinates are free "universities" for leadership development [22][23][24] - The people below you are the biggest university of life [24][25] - Listening to understand, not just to respond, is a key leadership essential [26][27] - The power of observation enables leaders to quickly assess situations and people [27][28] Magical Powers of Leadership - Simple actions like a pat on the back (power of touch) and appreciation can be highly effective [30][31] - Timing is crucial; actions should be taken at the right moment [31] - Good leaders give credit to their subordinates and take responsibility for their team's mistakes [32] - Gratitude and humility are essential hallmarks of a leader [33][34] - Admitting "I was wrong" is a magical power that can resolve issues [34] - Humor is important; leaders should not take themselves too seriously [35]