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1 in 3 Gen Z and 1 in 4 Millennials Now Turn to AI Platforms over Other Channels for Shopping Advice, According to New Survey from Commerce and Future Commerce
Globenewswire· 2025-09-15 12:00
Core Insights - Younger generations, particularly Gen Z (33%) and Millennials (26%), are increasingly preferring AI platforms for product research over traditional methods like search engines [1][3] - The report indicates a significant shift in consumer trust, with Gen Z and Millennials trusting AI platforms more than human recommendations for curated product suggestions [4][8] - The emergence of agentic commerce signifies a new era in shopping, where AI platforms are becoming integral to the consumer journey [3][6] Consumer Behavior Trends - A survey of 1,000 consumers across the U.S., U.K., and Australia/New Zealand reveals that 41% of all respondents use AI platforms daily, highlighting their growing importance in the shopping process [2][5] - Nearly half (48%) of consumers maintain a "perpetual shopping list," indicating a shift towards an "always-on" shopping mindset [6][8] - 63% of consumers abandon carts when required to create accounts, pointing to friction in the e-commerce experience [8] Trust and Loyalty Dynamics - 23% of Gen Z and 27% of Millennials trust AI product recommendations more than those from humans, showcasing a shift in how consumers perceive trust in the shopping journey [4][8] - Brands that engage with AI-driven platforms are likely to gain relevance and loyalty from younger consumers [3][6] Implications for Brands - Companies must develop strategies like Answer Engine Optimization (AEO) or Generative Engine Optimization (GEO) to leverage AI platforms effectively [5] - The integration of AI into the shopping experience necessitates that brands provide rich data to enhance consumer engagement and conversion [5][6] - The evolving landscape of consumer touchpoints, including platforms like YouTube and WhatsApp, requires brands to adapt their marketing strategies accordingly [6]
Mastercard Launches AI-Powered Tools to Shape the Future of Commerce
ZACKS· 2025-09-11 17:36
Core Insights - Mastercard is advancing in AI-driven commerce by introducing new tools, expanding partnerships, and increasing consulting services to establish international standards for agentic payments [1][5] - The company aims to provide secure and smarter AI-powered shopping experiences, positioning itself as a leader in this space [1][5] Product Launches and Services - U.S. Mastercard cardholders will have access to Mastercard Agent Pay during the holiday season, with a global launch planned thereafter [2] - The Agent Toolkit has been launched to assist developers and businesses in integrating AI tools with Mastercard's API, enhancing the shopping experience [3] - Insight Tokens have been introduced to allow consumers to share permissioned insights for a more personalized shopping experience [3] - Agentic Consultancy Services have been launched to help businesses create advanced payment experiences [3] Partnerships - Mastercard has partnered with Stripe, Google, Antom, and the FIDO Alliance to develop a secure and interoperable payments ecosystem, enhancing transparency and trust in AI-driven payments [4] - These partnerships are expected to accelerate the adoption of agentic commerce and create new transaction growth channels [4] Market Performance - Year-to-date, Mastercard shares have increased by 10.8%, outperforming the industry growth of 1.3% [8]
Adyen (OTCPK:ADYE.Y) 2025 Conference Transcript
2025-09-08 21:47
Summary of Adyen Conference Call Company Overview - **Company**: Adyen - **Industry**: Payment processing and financial technology Key Highlights 1. **Growth Drivers**: Adyen's growth is primarily driven by customer base expansion, share of wallet increase, and new business additions. The current year growth is mainly from share of wallet expansion and existing customer growth [3][4][9] 2. **Market Volume Growth**: The company experienced a 21% growth on a constant currency basis, although market volume growth was constrained by a few APAC-based customers [4][19] 3. **Future Growth Expectations**: Adyen expects similar growth levels in the second half of the fiscal year compared to the first half, factoring in the impact from specific customer segments [7][8] 4. **Customer Cohorts**: The 2025 customer cohort is showing stronger growth than previous cohorts, indicating a positive trend for future revenue [13][16] 5. **EMEA Region Performance**: The EMEA region, while still the largest market for Adyen, has shown a deceleration in growth but remains above overall platform growth, indicating no market limitation [19][20] Strategic Insights 1. **Pillars of Growth**: Adyen's growth strategy is built on three pillars: digital, platforms, and unified commerce. Each pillar has unique growth dynamics and opportunities [26][32] 2. **Digital Pillar**: This pillar accounts for about 60% of revenues and is expected to continue growing due to the increasing complexity of global digital players' needs [23][24] 3. **Platforms Pillar**: This is the fastest-growing segment, with significant opportunities in vertical SaaS businesses. Adyen anticipates revenues growing above 50% within this pillar [30][31] 4. **Unified Commerce**: This pillar focuses on in-person payments and has diversified into various verticals, contributing to over 30% growth in the first half of the year [32][34] Innovation and Technology 1. **Uplift Product Suite**: Adyen's Uplift suite optimizes payment processes by balancing authorization rates, fraud prevention, and payment costs, enhancing customer value [35][36] 2. **Intelligent Payment Routing**: This feature allows real-time decision-making for transaction routing, improving cost efficiency and authorization rates [37][38] 3. **Agentic Commerce**: Adyen is preparing for the future of agentic commerce, focusing on authentication and fraud reduction, leveraging its existing infrastructure [40][42] Financial Outlook 1. **EBITDA Margins**: Adyen targets EBITDA margins greater than 50%, with a focus on revenue growth and operating leverage from its scalable model [45][46] 2. **Headcount Growth**: The company plans to grow its team by approximately 10% this year, emphasizing the need for continued investment in talent to support future growth [47][48] Risks and Challenges 1. **Execution Risk**: The primary risk identified is execution risk, with a focus on maintaining operational efficiency and customer satisfaction [52][53] 2. **Market Competition**: Adyen operates in a highly competitive market, necessitating continuous innovation and customer engagement to maintain its growth trajectory [52][53] Upcoming Events - **Investor Day**: Scheduled for November 11 in Amsterdam, aimed at discussing long-term growth prospects and strategic investments [49][50]
Shopify Benefits From Growing Merchant Base: Should You Buy or Wait?
ZACKS· 2025-08-18 18:21
Core Insights - Shopify is experiencing significant growth in its merchant base, driven by new merchant-friendly tools and solutions that enhance user engagement and streamline operations [2][9] - The company's financial performance reflects this growth, with merchant solutions revenues reaching $2.02 billion in Q2 2025, a 36.6% increase year-over-year, and Gross Merchandise Volume (GMV) of $87.84 billion, up 30.6% year-over-year [3][11] Financial Performance - Merchant solutions revenues accounted for 75.5% of Shopify's total revenues in Q2 2025, indicating strong adoption of its payment solutions [3] - The app Shop Pay processed $27 billion in GMV in Q2 2025, marking a 65% increase year-over-year [7][11] - The Zacks Consensus Estimate for Shopify's 2025 earnings is $1.44 per share, reflecting a 10.77% year-over-year growth, while revenues are estimated at $11.21 billion, indicating a 26.24% growth [18] Market Position and Competition - Shopify's stock has gained 33% year-to-date, outperforming the broader Zacks Computer & Technology sector, which increased by 13.8% [4] - Despite strong growth, Shopify faces stiff competition from major players like Amazon and Alibaba, which are expanding their e-commerce offerings [16][17] Strategic Partnerships - Shopify's partnerships with major brands and platforms, including Microsoft, Roblox, and Starbucks, have expanded its reach and enhanced its merchant base [12][15] - The integration of Shopify's Checkout Kit into Microsoft's Copilot exemplifies the company's strategy to leverage AI for improved shopping experiences [13] International Expansion - Shopify's international GMV grew by 42% year-over-year in Q2 2025, with Europe leading this growth, driven by both new and existing merchants [8] Valuation Concerns - Shopify's stock is currently considered overvalued, with a forward Price/Sales ratio of 14.50X compared to the Internet-Services industry's 5.49X, indicating a stretched valuation [19]
X @Ethereum
Ethereum· 2025-08-13 16:52
Industry Focus - Autonomous agents are poised to become Ethereum's largest power users, indicating a significant shift in the platform's usage [1] - The concept of '402 Payment Required' HTTP status code could unlock agentic commerce on Ethereum [1]
Why Shopify's CFO Doesn't Want To Talk About Price Hikes—Yet
Benzinga· 2025-08-06 18:51
Core Insights - Shopify's CFO Jeff Hoffmeister is focusing on global growth and new product offerings rather than immediate pricing strategies during earnings discussions [1][2][3] - The launch of Commerce Components in 2023 allows enterprise retailers to select specific tools, indicating a shift towards unbundled pricing models in the future [4][5] - Shopify's international growth is robust, with Gross Merchandise Volume (GMV) increasing by 42% year-over-year, particularly strong in Europe and Asia-Pacific [6] Pricing Strategy - Hoffmeister and President Harley Finkelstein avoided direct answers regarding potential price hikes, emphasizing the importance of merchant success in their revenue model [2][3] - The current focus is on market penetration rather than immediate profit, suggesting a long-term strategy for monetization as enterprise adoption increases [5] Product Innovation - Commerce Components is designed to attract large retailers by offering flexibility in tool selection, which could lead to premium pricing in the future [4] - The modular approach is described as a "modern composable stack for enterprise retail," appealing to major companies like Mattel and Staples [1][4] Global Expansion - Shopify's international performance is a key highlight, with significant growth in various regions, supported by partnerships with AI leaders like Microsoft and OpenAI [6]
PYPL Stock Falls 10% Post Q2 Earnings: Should You Buy, Hold or Fold?
ZACKS· 2025-07-31 18:31
Core Insights - PayPal Holdings (PYPL) experienced a surprising over 10% drop in stock price following its Q2 2025 earnings report, despite beating earnings expectations and raising full-year guidance, indicating a disconnect between improving fundamentals and high market expectations [1][4]. Financial Performance - PayPal reported Q2 revenues of $8.3 billion, a 5.1% year-over-year increase, surpassing consensus estimates by 2.3% [3] - Total Payment Volume (TPV) increased by 6% to $443.5 billion, while non-GAAP EPS rose 17.6% year-over-year to $1.40, exceeding the Zacks Consensus Estimate of $1.30 [3] - Non-GAAP operating income grew by 13%, and operating margins expanded by 132 basis points to 19.8% [3] - The company raised its full-year non-GAAP EPS guidance to $5.15-$5.30, up from $4.95-$5.10, and reaffirmed free cash flow guidance at $6-$7 billion [4] Market Reaction - The stock's decline was attributed to concerns over the sustainability of earnings drivers, particularly a one-time boost from a key payment partner's renewal [5] - Management noted a slowdown in branded checkout TPV growth, which increased only 5% year-over-year, raising doubts about future performance [6] Business Segments - Venmo showed strong growth, with revenues increasing over 20% and TPV rising 12%, marking the highest growth rate in three years [7] - Debit card TPV across PayPal and Venmo surged by 60%, and "Pay with Venmo" TPV increased by 45% [7][8] - Branded checkout remains a critical growth driver, with over 60% of U.S. branded volume now on PayPal's upgraded experience [8] Strategic Initiatives - PayPal is investing in future-proofing its business through the "PayPal World" initiative, which aims to unify various payment platforms under a cloud-native framework [10] - The company is exploring AI-powered commerce experiences and integrating its stablecoin PYUSD across platforms, positioning itself as a broader commerce platform [11] Valuation and Outlook - PayPal shares are currently trading at a forward P/E of 12.82X, significantly lower than the industry average of 21.83X and competitors like Visa and Mastercard [14] - Positive estimate revisions for 2025 and 2026 suggest an expected earnings growth of 11.4% and 11.0%, respectively [16] - The stock's recent decline presents a potential buying opportunity, as the fundamentals indicate a multi-year recovery trajectory [18]
Introducing Commerce, the New Parent Brand of BigCommerce, Feedonomics and Makeswift, Powering an AI-Driven Future
Globenewswire· 2025-07-31 10:00
Core Viewpoint - Commerce, formerly known as BigCommerce Holdings, Inc., has rebranded to unify its offerings and enhance its focus on AI-driven commerce, aiming to empower merchants in the evolving digital landscape [3][4][5]. Company Overview - Commerce has officially changed its corporate name to Commerce.com, Inc., and will trade under the ticker symbol "CMRC" on the Nasdaq Global Market starting August 1, 2025 [3]. - The rebranding integrates BigCommerce, Feedonomics, and Makeswift into a cohesive platform designed to support the next era of agentic commerce [3][6]. Strategic Vision - The company aims to enable merchants to thrive in an environment where AI acts on behalf of consumers, facilitating research, recommendations, and transactions [4][10]. - Commerce emphasizes the importance of an open, intelligent ecosystem that connects various tools and systems to drive growth and deliver personalized experiences [6][8]. Market Positioning - The shift towards AI-driven commerce is characterized by a decline in traditional organic search methods, with consumers increasingly relying on AI-powered platforms for product discovery and purchasing [8][9]. - Commerce is positioned to help businesses adapt to this new landscape by providing AI-optimized solutions that enhance visibility and performance across digital channels [12]. Product Offerings - The company offers a comprehensive solution for AI-driven commerce, with Feedonomics optimizing merchant data, BigCommerce serving as the operating system, and Makeswift powering AI-optimized storefronts [10]. - Partnerships with AI leaders like Perplexity and Google Cloud have been established to enhance the capabilities of Commerce's offerings [11]. Leadership and Future Outlook - The leadership team, under CEO Travis Hess, is focused on innovation and sustainable growth, positioning Commerce as a trusted partner in the digital commerce space [13]. - The company aims to leverage AI for personalization, automation, and data orchestration throughout the customer journey, ensuring businesses can adapt in real-time [12].
Bigcommerce (BIGC) 2025 Conference Transcript
2025-06-03 15:50
Summary of BigCommerce (BIGC) 2025 Conference Call Company Overview - **Company**: BigCommerce - **Industry**: E-commerce technology - **Key Products**: - BigCommerce: A leading e-commerce SaaS platform for managing online stores and connecting product catalogs to various channels [6][7] - Feedonomics: An AI-based feed management solution that optimizes product data for advertising across multiple platforms [7][8] - MakeSwift: A visual editor and design system for no-code or low-code website management [9][10] Financial Performance - **Annual Recurring Revenue (ARR)**: Approximately $350 million, with 75% from enterprise customers [11] - **Customer Base**: About 6,000 enterprise customers, with an average revenue of $45,000 per customer [12] - **Cash Flow Improvement**: A $120 million swing in cash flow over the last two years, with a nearly 30% improvement in profit margin [12][13] Strategic Focus Areas - **Growth Acceleration**: The primary focus for the year is to accelerate ARR growth, with initiatives to increase wallet share, expand Total Addressable Market (TAM), and enhance B2B offerings [26][30][34] - **Bundling Solutions**: Plans to bundle technology partner solutions with core products to create a unified customer experience [28][29] - **B2B Market Expansion**: BigCommerce is one of the largest B2B platforms, with over 12,000 B2B accounts contributing significantly to new bookings growth [33][34] Competitive Positioning - **Market Position**: Positioned between monolithic solutions and highly customizable platforms, aiming to provide flexibility without complexity [23][25] - **B2B vs. B2C Dynamics**: B2B decisions are driven by cost and time savings, while B2C focuses on conversion optimization and discoverability [43][45] Product Development and AI Integration - **AI Utilization**: Internally, AI is used for customer support and sales enablement, enhancing efficiency and effectiveness of sales representatives [69][71] - **Feedonomics Role**: Feedonomics is positioned to capitalize on trends in AI and e-commerce, optimizing data feeds for various platforms [54][57] Future Outlook - **Sustainable Growth Potential**: The company believes it can achieve sustainable growth in the teens, with a focus on maintaining or improving profit margins [51][52] - **Investment in AI**: Continued investment in AI and commerce is seen as a significant opportunity for future growth [35][36] Additional Insights - **Customer Acquisition**: New customers often come from outdated in-house systems or competitors with complex implementations [38][40] - **Sales Strategy**: A shift from a marketing-led approach to a sales-led strategy is underway, with a focus on efficiency and territory management [48][49] This summary encapsulates the key points discussed during the BigCommerce conference call, highlighting the company's strategic direction, financial performance, and market positioning.
PayPal(PYPL) - 2025 FY - Earnings Call Transcript
2025-05-28 14:00
Financial Data and Key Metrics Changes - PayPal processed $1.7 trillion in volumes last year, indicating a significant scale in the ecommerce market [3] - Transaction margin has turned positive and has been growing for the last four quarters, reversing a trend of flat to negative growth [10] - Venmo grew over 20% in the last quarter, showcasing strong growth in customer engagement and monetization [12] Business Line Data and Key Metrics Changes - Branded checkout growth is in the mid-single digits, with branded experiences nearing high single digits [5] - The unbranded business has turned positive, indicating successful repricing and value-added services [11] - PayPal's offline product has seen 4 million debit card customers since its launch, with users transacting six times more than online-only users [35] Market Data and Key Metrics Changes - The company has seen shifts in advertising spend from the U.S. to Europe due to macroeconomic factors [4] - PayPal maintains a leading position in both the U.S. and international markets, with a significant share of ecommerce transactions [29] Company Strategy and Development Direction - The company is focusing on innovation and has restructured its leadership team to drive transformation [8] - PayPal is prioritizing agentic commerce, aiming to facilitate seamless transactions through intelligent agents [17] - The strategy includes enhancing the branded business with personalized offers and rewards to differentiate from competitors [32] Management's Comments on Operating Environment and Future Outlook - Management acknowledges a dynamic market environment but emphasizes stable trends and positive customer growth [5] - The company is optimistic about achieving 10% transaction margin dollar growth and 20% EPS growth in the long term [100] - Management highlights the importance of consumer behavior shifts towards agentic purchasing as a future growth driver [25] Other Important Information - PayPal has launched a partnership with Perplexity to drive branded PayPal and Venmo checkout [24] - The company is leveraging its extensive consumer data to create personalized shopping experiences for merchants [46] Q&A Session Summary Question: What are the key milestones or areas investors should monitor for confidence in PayPal's growth outlook? - Management emphasizes the importance of consumer growth and the momentum from recent innovations as indicators of future success [102] Question: Why is the current focus on the SMB market important? - The SMB market is seen as a vast opportunity, with PayPal aiming to consolidate services under one platform to better serve small businesses [89] Question: How does PayPal plan to differentiate its guest checkout experience? - PayPal's Fastlane product is highlighted as the best converting guest checkout experience, with a strategy for multiprocessor adoption to enhance scalability [95]