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聊聊项目团队中管理者如何树立威信
Sou Hu Cai Jing· 2025-08-08 02:19
Core Insights - Establishing credibility in the internet industry relies on "professional credibility" and "team influence" due to its results-oriented nature [1] - Traditional authoritative management is ineffective in fast-paced internet teams, where credibility stems from the ability to solve problems others cannot [1] Group 1: Strategies for Building Credibility - New testing managers should focus on three key areas: using data to communicate (e.g., showing historical defect distribution), addressing team pain points (e.g., optimizing CI pipeline duration), and personally participating in key module testing [3] - Quantifying quality risks with data (e.g., "payment interface response delay P99 > 2s could lead to a 15% loss in order conversion during promotions") helps teams recognize unseen risks [4] - Providing actionable solutions alongside problem identification (e.g., "suggest using traffic recording playback to complete payment link automation, expected to reduce 50% regression manpower") is crucial [4] Group 2: Enhancing Team Collaboration - Creating visible value for testing engineers by allowing them to present automation tool results in cross-department meetings [5] - Applying engineering methods to improve efficiency, such as developing tools for test data generation and establishing knowledge bases for recurring issues [6] - Adapting communication to agile rhythms, like using daily stand-ups to highlight key risks and replacing lengthy reports with visual dashboards [6] Group 3: Fostering a Quality Culture - Initiating monthly "Best Quality Guardian" awards voted by product and operations teams promotes a culture of quality [8] - Setting up a "quality red-black list" in the office to publicly display key indicator improvements encourages accountability [8] - Emphasizing the importance of transforming business requirements into testable solutions rather than merely relaying them [8] Group 4: Indicators of Credibility - Trust capital accumulation can be verified through signals such as developers seeking input from the testing team during technical reviews [10] - Allocating time for risk assessment in scheduling meetings indicates the value placed on testing insights [10] - The mantra "Credibility = Professional Depth × Collaborative Warmth × Output Effectiveness" encapsulates the essence of sustainable leadership in fast-paced environments [10]