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安心过好年:京东七鲜春节服务、运费双“坚守”,24小时菜新鲜到家
Sou Hu Wang· 2026-02-11 10:16
Core Viewpoint - JD Qixian Supermarket is committed to providing consumers with a convenient and affordable shopping experience during the Spring Festival by implementing "no closure during the Spring Festival" for the sixth consecutive year and maintaining stable shipping costs [1][3]. Group 1: Operational Adjustments - JD Qixian will extend operating hours from February 13 to February 15, adjusting to 7 AM to 11 PM, with online channels opening at 6 AM on New Year's Eve and physical stores at 6:30 AM [3]. - On New Year's Day, physical stores will operate from 9 AM to 10 PM, while online delivery will be available from 7 AM to midnight [3]. - From February 18, both online and offline channels will resume regular operating hours to ensure uninterrupted service during the Spring Festival [3]. Group 2: Cost Management and Delivery - JD Qixian promises not to increase shipping costs during the Spring Festival, with all rider subsidy costs borne by the company [3]. - The company has made sufficient preparations for delivery capacity and will provide additional subsidies to riders for orders during the holiday, ensuring delivery within 30 minutes [3][5]. Group 3: Supply Chain and Freshness Commitment - JD Qixian will continue to supply its industry-first "24-hour vegetables" and "24-hour eggs" during the Spring Festival, ensuring rapid delivery from farms to store shelves within 24 hours [5]. - The company emphasizes its robust supply chain capabilities and customer-centric service philosophy, aiming to enhance consumer confidence and convenience during the holiday shopping season [5].