Core Viewpoint - The recent operational skills competition held by Huaxia Bank's Shijiazhuang branch aimed to enhance service quality and operational capabilities through a structured contest, emphasizing the importance of skill development in banking operations [1][2]. Group 1: Competition Overview - The competition, titled "Craftsmanship Like a Rock, Writing a New Chapter," took place over several months and included both preliminary and final rounds, with 313 operational staff participating in the initial online phase [1]. - The final competition featured 11 teams from 8 secondary branches and 18 local institutions, showcasing the skills of the participants in a live setting [2]. Group 2: Skills and Themes - The competition focused on key banking operational scenarios, including computer data entry and operational performance demonstrations, highlighting the balance between speed and accuracy [2]. - Participants were evaluated on their ability to respond to diverse customer needs and unexpected situations, embodying the "customer-centric" service philosophy [2]. Group 3: Outcomes and Future Plans - Awards were given for individual and team performances in computer data entry, with winners serving as role models for other operational staff [2]. - The bank plans to leverage the competition as a catalyst for ongoing operational improvements, aiming to build a skilled and efficient operational team to support stable and secure banking operations [2].