Group 1 - The core viewpoint emphasizes the importance of experiential research to identify unnoticed issues in public services, enhancing governance and service quality [1][3] - Shanghai has introduced a customized bus service through the "Suishenxing" platform, allowing residents to request new routes with a minimum number of passengers, significantly reducing the time to launch new services to as little as three days [1] - Some cities, like Ma'anshan and Dongying, have suspended public bike services, indicating a shift in government-led public services to optimize regulatory efforts and create a better development environment [1] Group 2 - In Suzhou, Jiangsu, most community elderly canteens are operated by companies, providing discounted meals and additional services, demonstrating a successful collaboration between government oversight and private sector efficiency [2] - Shenzhen has developed a "one-click reservation" platform for sports venues, allowing citizens to book facilities easily, which enhances resource utilization and encourages public participation in health initiatives [2] - The government plays a crucial role in facilitating public services while respecting market dynamics, leading to improved service quality and sustainability [2] Group 3 - The accessibility of public services is enhanced by addressing convenience and practicality, as seen in Tianjin's new temporary assistance policy that broadens eligibility for aid [3] - Experiential research has led to the establishment of service stations for delivery riders in Hangzhou, improving their working conditions and service efficiency [3] - The focus on detail in public service delivery is essential for addressing community needs effectively [3] Group 4 - The document outlines ten practical measures aimed at addressing public concerns in education, healthcare, and elder care, promoting equitable and accessible public services [4] - The integration of effective government action and market mechanisms is crucial for improving governance and service levels, ultimately contributing to the well-being of the population [4]