Group 1 - The core viewpoint emphasizes the importance of experiential research for understanding the real challenges faced by new employment groups, such as delivery riders, and how this can lead to effective policy changes [1][2] - Experiential research should not only focus on individual experiences but also address structural issues like platform algorithms and career development barriers, indicating a need for systemic governance improvements [2] - There is a risk that focusing too much on specific groups may overlook broader societal issues, highlighting the need for inclusive approaches to social governance that consider various vulnerable populations [2] Group 2 - The value of experiential research lies in its potential to catalyze improvements in people's livelihoods, suggesting that it should lead to more comprehensive and systematic reforms beyond mere experiences [2][3] - The article calls for a shift from emotional responses to actionable solutions, advocating for a more strategic approach to social governance that integrates insights from experiential research into policy-making [2]

Group 1 - The core viewpoint emphasizes the importance of experiential research to identify unnoticed issues in public services, enhancing governance and service quality [1][3] - Shanghai has introduced a customized bus service through the "Suishenxing" platform, allowing residents to request new routes with a minimum number of passengers, significantly reducing the time to launch new services to as little as three days [1] - Some cities, like Ma'anshan and Dongying, have suspended public bike services, indicating a shift in government-led public services to optimize regulatory efforts and create a better development environment [1] Group 2 - In Suzhou, Jiangsu, most community elderly canteens are operated by companies, providing discounted meals and additional services, demonstrating a successful collaboration between government oversight and private sector efficiency [2] - Shenzhen has developed a "one-click reservation" platform for sports venues, allowing citizens to book facilities easily, which enhances resource utilization and encourages public participation in health initiatives [2] - The government plays a crucial role in facilitating public services while respecting market dynamics, leading to improved service quality and sustainability [2] Group 3 - The accessibility of public services is enhanced by addressing convenience and practicality, as seen in Tianjin's new temporary assistance policy that broadens eligibility for aid [3] - Experiential research has led to the establishment of service stations for delivery riders in Hangzhou, improving their working conditions and service efficiency [3] - The focus on detail in public service delivery is essential for addressing community needs effectively [3] Group 4 - The document outlines ten practical measures aimed at addressing public concerns in education, healthcare, and elder care, promoting equitable and accessible public services [4] - The integration of effective government action and market mechanisms is crucial for improving governance and service levels, ultimately contributing to the well-being of the population [4]