Core Insights - The article discusses the integration of micro-bus services with metro systems in Nanjing to enhance public transportation and address the decline in bus ridership due to the rise of metro and private transport options [1][5][8] Group 1: Micro-Bus Services - Nanjing has launched 76 micro-bus routes to connect residential areas with metro stations, addressing the "last mile" issue for commuters [2][3] - The micro-bus services are characterized by short routes, high frequency, and small vehicle sizes, making them accessible and convenient for residents [3][4] - The introduction of micro-bus routes has led to increased ridership, with some routes achieving daily passenger volumes of nearly 1,000 to 2,000 [3][4] Group 2: Adjustments to Existing Bus Services - Nanjing's public transport strategy includes reducing the frequency and number of buses on routes that overlap significantly with metro lines, while still maintaining a substantial daily ridership on key routes [4][5] - The city has optimized 218 bus routes, resulting in a reduction of the total number of buses from 6,900 to 5,500, reflecting a strategic shift towards more efficient service delivery [5][8] Group 3: Custom and On-Demand Bus Services - Custom bus services have been introduced to cater to specific community needs, generating additional revenue for the public transport system [7][8] - Nanjing has launched over 380 custom bus routes, which connect various districts and have proven to be financially beneficial, generating approximately 16 million yuan annually [7] Group 4: TOD Development and Revenue Generation - Nanjing is exploring Transit-Oriented Development (TOD) to enhance bus station utility and generate additional revenue through commercial activities [10][11] - The city plans to develop 13 bus stations over the next decade, which are expected to generate annual revenues of around 300 million yuan [11] - The integration of bus and metro services through TOD projects aims to improve public transport efficiency and attract more riders [11]

Group 1 - The core viewpoint emphasizes the importance of experiential research to identify unnoticed issues in public services, enhancing governance and service quality [1][3] - Shanghai has introduced a customized bus service through the "Suishenxing" platform, allowing residents to request new routes with a minimum number of passengers, significantly reducing the time to launch new services to as little as three days [1] - Some cities, like Ma'anshan and Dongying, have suspended public bike services, indicating a shift in government-led public services to optimize regulatory efforts and create a better development environment [1] Group 2 - In Suzhou, Jiangsu, most community elderly canteens are operated by companies, providing discounted meals and additional services, demonstrating a successful collaboration between government oversight and private sector efficiency [2] - Shenzhen has developed a "one-click reservation" platform for sports venues, allowing citizens to book facilities easily, which enhances resource utilization and encourages public participation in health initiatives [2] - The government plays a crucial role in facilitating public services while respecting market dynamics, leading to improved service quality and sustainability [2] Group 3 - The accessibility of public services is enhanced by addressing convenience and practicality, as seen in Tianjin's new temporary assistance policy that broadens eligibility for aid [3] - Experiential research has led to the establishment of service stations for delivery riders in Hangzhou, improving their working conditions and service efficiency [3] - The focus on detail in public service delivery is essential for addressing community needs effectively [3] Group 4 - The document outlines ten practical measures aimed at addressing public concerns in education, healthcare, and elder care, promoting equitable and accessible public services [4] - The integration of effective government action and market mechanisms is crucial for improving governance and service levels, ultimately contributing to the well-being of the population [4]

Core Insights - The "15th Five-Year Plan" for transportation in Lin'an includes the integration of "online booking" for buses, enhancing public transport options for group activities [2] - Following the opening of Metro Line 16, Lin'an's bus ridership has decreased by 50%, prompting the bus service to explore innovative development paths and diversify the "Bus+" model for sustainable growth [2] - Lin'an has over 200 rural bus routes, collaborating with China Post to offer a "passenger-cargo-mail" service, addressing logistics challenges in rural areas and enhancing the operational value of rural roads [2] - The "passenger-cargo" initiative on bus route 2705 has resulted in an average monthly delivery of over 1,000 packages [2] Service Innovations - Lin'an bus services have launched personalized and "small but beautiful" custom routes, including health, tourism, campus, and community lines, to improve accessibility [3] - The "cloud bus" service in Qingshan Lake Technology City allows users to book rides via a cloud platform, providing on-demand transport to metro stations [3] - The "Bus+Culture and Tourism" project has introduced 9 specialized tourist routes, transporting nearly 196,700 visitors since its inception [3] Operational Metrics - Lin'an bus company operates 237 routes, serving over 31.5 million citizens annually, with an annual revenue of approximately 60 million yuan [3] - Of the 60 million yuan in annual revenue, 24 million yuan is attributed to the "customized bus" services [3]