便民服务优化
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数据见证民生温度 市井繁华幸福加码
Xin Lang Cai Jing· 2026-01-03 20:20
Group 1 - The core viewpoint of the article highlights the significant upgrades in consumer experiences and services in Guangxi, driven by the development of unique consumption scenarios and an optimized convenience service system [2][3][4]. Group 2 - Guangxi has recognized 8 district-level pedestrian streets, 7 night consumption gathering areas, and 2 characteristic small stall areas, with over 10,000 merchants covered by various district-level commercial streets [2]. - The "Yummy Night Guangxi" initiative has led to over 300 night-time promotional events, with large concerts and sports events generating over 8.3 billion yuan in economic and comprehensive consumption [3]. - The establishment of a 15-minute convenience living circle has been advanced in 14 cities, covering nearly 55,600 commercial outlets and serving over 2.87 million residents [4]. Group 3 - The inbound consumption environment has improved, with approximately 14.8 million inbound and outbound travelers recorded in the first 11 months of 2025, marking a 15% year-on-year increase [5]. - Various measures have been implemented to facilitate inbound consumption, including multi-language tax refund guides and the establishment of foreign currency exchange points [5].
景区寄存柜押金难退 消费者权益谁来守护?
Yang Guang Wang· 2025-11-27 07:51
央广网北京11月27日消息(总台中国之声记者李杨)据中央广播电视总台中国之声《新闻纵横》报道,随着寄存柜在景区、地铁站、博物馆等公共场所 的普及,本应省时省心的存包服务,却成了消费者投诉的重灾区。记者调查发现,消费者对寄存柜投诉密集的问题更多指向押金难退:要么提现流程过于繁 琐,要么干脆找不到退款入口,有消费者遭遇长期拿不回押金,投诉无果。一项便民的服务为何反而给消费者添堵?该怎么解决? 记者在黑猫投诉平台检索时注意到,寄存柜相关投诉已有近千条,押金"有去无回"是最突出的问题。 游客李旭云告诉中国之声,前不久,她在浙江湖州一景点游玩时选择扫码使用景区的寄存柜,存取过程十分便捷。但游玩结束后,她发现,本以为原支 付渠道自动退回的寄存柜押金,在查询支付明细时并未到账。"我发现有一个问题非常不合理,寄存柜需要收我的押金。但是押金返回,我以为直接退回到 支付宝或者微信,但是过两天我才发现,原来是退回到小程序的钱包里。可以取出,但是需要点进'我的钱包',操作一下才能提现,不点进去不会发现这笔 钱。"她说。 广西的消费者州州(化名)曾两次在南宁的一家游泳馆游泳,通过扫码方式使用了馆内的智能寄存柜,每次支付50元押金、累计 ...