Core Insights - Dongwu Life Insurance launched the "Enjoy Health, Embrace the Future" customer service month in Suzhou, focusing on enhancing consumer spending and improving public welfare through innovative products, upgraded services, and technological empowerment [1][21] Product Innovation - The company introduced two exclusive products tailored to different customer needs: "Zhenkang Hu" for high-level talents and entrepreneurs in Suzhou, covering hospitalization, outpatient, and specific medical equipment responsibilities, and "Dongwu Huixiang Hengyue Whole Life Insurance" to address personal pension policy needs [5][19] Service System - Dongwu Life unveiled the "153" comprehensive service system, integrating hundreds of service resources into one platform, with five major service series covering 31 services to ensure full life scenario coverage [7] Technological Empowerment - The company launched the "Dongwu Tianshu Knowledge Engine" based on AI and data integration, enhancing its intelligent service system, and upgraded the "Shou Shang Dongwu APP" for seamless online processing of insurance claims and policies [11] Experience and Collaboration - The event appointed the first 15 "Dongwu Life Service Experience Officers" to engage the public in AI health detection and smart technology services, offering nearly 4,000 experience slots during the service month [15] - Strategic partnerships were established with leading institutions in healthcare, elderly care, and technology sectors to create a comprehensive "insurance + healthcare" service ecosystem [17] Local Market Focus - Dongwu Life continues to deepen its presence in the Suzhou market with the innovative product "Zhenkang Hu," developed in collaboration with Suzhou University First Affiliated Hospital, addressing the needs of high-level talents and the biomedicine industry [19]