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AI医生等“数字员工”迎来首个京东11.11,用户好评率超98%
Sou Hu Cai Jing· 2025-11-12 14:14
Core Insights - JD Health achieved record-breaking sales during the 2025 11.11 shopping festival, with over 7,000 brands doubling their transaction volume year-on-year, driven by a surge in health consumption and services [1][2] - The integration of a "super pharmaceutical supply chain" and advanced digital technologies, including medical AI models, has positioned JD Health as a powerful engine for the health industry, enhancing sales across various categories and solidifying its leading position in online health consumption [1][6] Health Consumption Trends - The overall health consumption awareness among consumers has significantly increased, leading to a diverse, refined, and intelligent consumption trend [2] - Over 2,500 pharmaceutical brands saw their transaction volumes double year-on-year, with original innovative drugs also experiencing similar growth, highlighting JD Health's role in improving accessibility to these products [2] Nutritional and Medical Device Sales - Nutritional consumption is undergoing a transformation towards scientific nutrition, with over 2,500 health supplement brands doubling their sales, and nearly 100 subcategories seeing over 100% growth [4] - Medical devices also saw substantial growth, with over 2,000 brands achieving over 100% year-on-year sales increase, and specific categories like dynamic blood glucose meters and respiratory machines also experiencing significant sales growth [4] Professional Health Services - The demand for professional health services is rising, with JD Health leveraging its "medical testing, diagnosis, and treatment" service model to meet diverse consumer needs [5] - The JD Internet Hospital has enhanced its online consultation services, achieving rapid response times and high user satisfaction rates, with over 90% of nutrition consultations handled by AI nutritionists [5] Expansion of Health Services - JD Health opened its first self-operated medical beauty store during the 11.11 event, attracting over 11,000 participants, and also expanded its health check centers and orthopedic clinics, with overall order volumes increasing significantly [6] - The company continues to link global health brands with Chinese consumers, aiming to make high-quality medical and health products more accessible [6]
京东11.11超级医药供应链价值凸显 超2500个常备药和慢病用药品牌成交额同比翻倍
Zheng Quan Ri Bao Wang· 2025-11-12 11:45
Core Insights - JD Health achieved record high sales during the 2025 11.11 shopping festival, with over 7,000 brands doubling their transaction volume compared to the previous year [1] - The integration of a "super pharmaceutical supply chain" and advanced digital technologies has positioned JD Health as a key player in the health industry, enhancing sales and creating a win-win ecosystem [2] Group 1: Health Consumption Trends - There is a significant increase in health consumption awareness among consumers, leading to a diverse and intelligent consumption trend [3] - Over 2,500 pharmaceutical brands saw their transaction volume double, with innovative original drugs also experiencing a doubling in sales [3] - Nutritional consumption is undergoing a transformation, with over 2,500 health and nutrition brands doubling their sales, and specific categories like health supplements seeing over 200% growth [3] Group 2: Professional Health Services - The demand for professional health services is rising, with JD Health leveraging its "medical testing, diagnosis, and treatment" service model to meet diverse consumer needs [4] - The JD Internet Hospital has improved online consultation services, with over 90% of video consultations being completed within 9 seconds [4] - AI-driven services, including AI doctors and nutritionists, are providing around-the-clock support, with a significant increase in user engagement and satisfaction [4] Group 3: Future Outlook - JD Health aims to continue enhancing its role as the primary online health consumption entry point, making quality medical products and services more accessible [5]