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从表达到共鸣:品牌与消费者的沟通之道
Bei Jing Shang Bao· 2025-07-15 16:01
Group 1: Market Trends - Several luxury brands are adjusting their strategies in the Chinese market, with Gucci closing 6 stores in a year and Burberry's sales in Greater China declining by 21% year-on-year [1] - The Zegna Group reported a 14.5% decrease in revenue in China, and a total of 14 stores were closed by six top luxury brands in mainland China throughout 2024 [1] - Bain & Company forecasts a 2% decline in global personal luxury goods consumption in 2024, marking the first drop in a decade [1] Group 2: Brand Strategy Insights - Zhang Chunyu, a brand management expert, emphasizes the importance of establishing genuine connections with consumers rather than merely focusing on product sales [1][3] - The shift from heavy flavors to lighter, more refreshing tastes in snack foods reflects changing consumer preferences, as seen in the successful launch of Lay's cucumber-flavored chips [4][5] - Cartier's strategy to reposition its wedding rings involved shifting the narrative from traditional luxury to focusing on emotional connections in relationships, leading to increased consumer engagement [6][7] Group 3: Cultural Relevance - International brands are facing challenges in connecting with Chinese consumers, as traditional marketing approaches feel disconnected [9][10] - The collaboration between Coach and the iconic Chinese brand White Rabbit represents a significant cultural crossover, allowing Coach to resonate more deeply with local consumers [10][11] - The success of this collaboration demonstrates the potential for international brands to use local cultural symbols to create emotional connections with consumers [10][11] Group 4: Brand Growth Principles - Zhang Chunyu has developed a "brand growth principles" methodology that emphasizes understanding consumer needs, establishing strategic brand positions, and ensuring consistent brand expression across all touchpoints [12][13] - This approach aims to transition brands from price competition to value-driven engagement, aligning with modern consumer expectations for brand values and experiences [12][13]