Core Viewpoint - A series of gas leaks have been reported from a specific model of gas water heater manufactured by Midea Kitchen and Bath Appliances, raising safety concerns among residents in the GuCangFu community in Shenzhen's Pingshan District [2][12][18]. Group 1: Incident Details - Residents reported multiple instances of gas leaks from the Midea gas water heater model JSQ30-16HC3 since last year, with one resident experiencing a significant leak that required immediate action [2][11]. - The gas company and market supervision departments confirmed that the leaks were due to the heater itself and advised residents to contact after-sales service for repairs [2][12]. - The affected heater was installed as part of a package by the developer, GuangDong FangZhi Group, during the project's completion in 2022 [16][17]. Group 2: Company Response and Customer Experience - Midea Kitchen and Bath Appliances has not publicly responded to the gas leak incidents as of the latest reports [2][17]. - Affected residents have faced delays in receiving service, with one resident reporting that the technician identified an electromagnetic valve issue but lacked the necessary parts for repair [11][12]. - Residents expressed frustration over the company's response, with one individual being told that replacing the heater was not feasible due to the company's capacity to handle multiple requests [11][12]. Group 3: Regulatory and Safety Implications - The Pingshan District Market Supervision Bureau indicated that they could not conduct product quality checks on the heaters while they were in use, complicating the assessment of whether the issues stemmed from manufacturing defects or user error [17]. - The market supervision department has advised residents to report issues directly to the manufacturer or developer to ensure safety and proper maintenance [17][18]. - The situation highlights the need for improved quality control and proactive safety measures from manufacturers to prevent similar incidents in the future [18].