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理发店陷入倒闭潮,不是没客人,也不是电商冲击,是自己作垮了!
Sou Hu Cai Jing· 2025-11-07 17:16
Core Insights - The article highlights a significant decline in the number of hair salons in China, with over 300,000 expected to close this year, and 224,000 having already been deregistered or revoked in the first nine months [3][25]. Industry Trends - The hair salon industry is experiencing a trend of low-price attraction followed by high-pressure sales tactics, leading to customer dissatisfaction and mistrust [5][9]. - Many salons are employing deceptive practices, such as misleading pricing and aggressive upselling, which have contributed to a negative reputation for the industry [11][19]. Customer Behavior - Customers are increasingly wary of prepaid card schemes, fearing that their money will be lost if the salon closes shortly after purchase [11][21]. - There is a noticeable shift in customer behavior, with some opting for home haircuts or cheaper local salons to avoid high-pressure sales environments [21][25]. Successful Business Models - A few salons, like one run by a stylist named Xiaohua, are thriving by focusing on transparency, clear pricing, and genuine customer service, demonstrating that honesty and skill can lead to success in the industry [23][25]. - Long-standing salons that prioritize customer trust and avoid deceptive practices continue to perform well, indicating that there is still demand for quality hair services [27][29].