套娃式收费
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锁座?
Yang Shi Xin Wen Ke Hu Duan· 2025-09-24 00:06
Core Viewpoint - The article highlights consumer dissatisfaction regarding limited seat selection options when checking in online for flights, attributed to airlines' introduction of "mileage redemption seat selection" and "paid seat selection" services [1] Group 1: Consumer Rights and Fair Trade - Airlines previously reserved seats for specific groups (e.g., elderly, mothers with infants) for safety reasons, which is deemed necessary [1] - If seats are locked solely to encourage consumers to pay extra, it may infringe on consumers' rights to fair trade and informed choice [1] - The pricing structure for seat selection should be transparent, with clear rules and standards for any fees charged [1] Group 2: Industry Practices and Market Dynamics - The practice of charging for basic services without enhancing the service quality raises concerns about fairness in the airline industry [1] - Similar issues are observed in other industries, such as video platforms and home appliance repair, where concentrated market structures lead to consumer exploitation [1] - Regulatory bodies are urged to establish clear guidelines on what fees can and cannot be charged by companies [1]
芒果TV三会员在手投屏无门,用户斥“连环收费”吃相难看
Xi Niu Cai Jing· 2025-07-30 13:59
Group 1 - Mango TV faces user complaints regarding its membership structure, with claims of "nested" charges for accessing content across different membership tiers [2] - Customer service clarified that SVIP content is not available for screen casting, and full-screen membership does not include SVIP benefits, requiring users to purchase multiple memberships for full access [2] - Membership pricing includes Ordinary Member at 218 yuan/year, SVIP at 268 yuan/year, and Full-Screen Member at 248 yuan/year, with limitations on device usage for each tier [2] Group 2 - Mango TV's revenue declined by 12.76% year-on-year to 2.9 billion yuan in Q1 2025, with net profit down 19.8% to 379 million yuan, attributed to shrinking traditional TV shopping and increased content investment [3] - Industry analysis indicates that video platforms are under profitability pressure, with "nested" membership designs and unclear rights eroding user trust [3] - The reliance on complex payment mechanisms rather than enhancing user experience raises concerns about the sustainability of growth [3]