《密室大逃脱》

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芒果TV三会员在手投屏无门,用户斥“连环收费”吃相难看
Xi Niu Cai Jing· 2025-07-30 13:59
Group 1 - Mango TV faces user complaints regarding its membership structure, with claims of "nested" charges for accessing content across different membership tiers [2] - Customer service clarified that SVIP content is not available for screen casting, and full-screen membership does not include SVIP benefits, requiring users to purchase multiple memberships for full access [2] - Membership pricing includes Ordinary Member at 218 yuan/year, SVIP at 268 yuan/year, and Full-Screen Member at 248 yuan/year, with limitations on device usage for each tier [2] Group 2 - Mango TV's revenue declined by 12.76% year-on-year to 2.9 billion yuan in Q1 2025, with net profit down 19.8% to 379 million yuan, attributed to shrinking traditional TV shopping and increased content investment [3] - Industry analysis indicates that video platforms are under profitability pressure, with "nested" membership designs and unclear rights eroding user trust [3] - The reliance on complex payment mechanisms rather than enhancing user experience raises concerns about the sustainability of growth [3]