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“窝囊旅游”消费变谨慎,市场转向下酒店业谋自救丨夏游季
2 1 Shi Ji Jing Ji Bao Dao· 2025-08-13 07:21
Core Insights - The tourism market is experiencing a trend of "staycation tourism," characterized by high frequency and low spending, leading to challenges for the hotel industry [1] - Average revenue per available room (RevPAR) for Chinese hotels decreased by 8% year-on-year during the first week of July 2023, primarily due to declining occupancy rates [1] - Despite the drop in occupancy and revenue, large hotel chains continue to expand, with new room openings in the tens of thousands [1] Group 1: Market Dynamics - High-end hotels are facing pressure to transform as many properties are being sold off without interest, indicating a significant market shift [2] - Consumer behavior has changed, with many now making purchasing decisions based on emotional connections, leading to lower spending per visit [2] - Non-accommodation revenue for hotels is projected to rise from 15% to 22% by 2024, with fitness facilities becoming a new growth area [2] Group 2: Innovative Strategies - Hotels are adopting new marketing strategies, such as live-streaming fitness classes and creating specialized fitness memberships to attract customers [3] - The focus has shifted from scale to operational efficiency, with an emphasis on high cost-performance ratios and long-term strategies [4] - Hotels are encouraged to focus on unique local resources and avoid homogenization, enhancing their market positioning through micro-innovations and personalized services [5] Group 3: Consumer Trends - The younger generation, particularly Gen Z, is driving demand for emotional value and unique experiences in hospitality [5] - Key factors for hotel success include quiet environments, reliable Wi-Fi, comfortable bedding, quality shower facilities, and diverse breakfast options [5]
“窝囊旅游”消费变谨慎,市场转向下酒店业谋自救
2 1 Shi Ji Jing Ji Bao Dao· 2025-08-13 07:14
Core Insights - Consumers are increasingly sensitive to hotel prices, leading to a shift towards "low-cost travel" during the summer season, which has resulted in a decline in average room revenue and occupancy rates in the hotel industry [1][2] - The number of star-rated hotels in China is projected to decrease by nearly 500 by the end of 2024, despite large chain hotels continuing to expand their room offerings [1] - High-end hotels are facing pressure to transform their business models, with many adopting innovative strategies to attract customers and increase non-accommodation revenue [2][4] Industry Trends - The average room revenue for hotels in China fell by 8% year-on-year during the first week of July 2023, primarily due to declining occupancy rates [1] - High-end hotels are experimenting with new offerings, such as fitness and wellness packages, to attract customers and increase revenue from non-accommodation sources, which is expected to rise from 15% to 22% by 2024 [2][4] - The hotel industry is shifting from a focus on scale to an emphasis on operational efficiency and effectiveness, with a growing importance placed on value for money [4] Consumer Behavior - Consumers are now making purchasing decisions based on emotional connections, leading to a decline in average spending per visit, as seen in various tourist destinations [2][5] - The rise of "special forces tourism," where consumers opt for experiences without overnight stays, reflects changing travel planning behaviors [2] - Younger consumers, particularly from Generation Z, are driving demand for unique and emotionally resonant experiences, prompting hotels to innovate and differentiate their offerings [5] Marketing Strategies - Hotels are leveraging social media platforms like Douyin (TikTok) to engage with potential customers through live-streaming fitness classes and other interactive content [3] - Innovative marketing strategies, such as targeting specific demographics like night runners, are being employed to enhance customer engagement and drive revenue [3] - The focus on creating a unique and recognizable market position is becoming essential for hotels to avoid homogenization and meet diverse consumer needs [5]