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顾客断崖减少,卖场关灯省电:中国家居行业正经历三十年未有巨变
第一财经· 2025-08-09 08:18
Core Viewpoint - The Chinese home furnishing industry is undergoing significant changes due to shifts in consumer behavior and the real estate market, leading to a transformation in business strategies among key players [5][22]. Group 1: Market Changes - The home furnishing industry is experiencing a major transformation not seen in the past thirty years, driven by changes in real estate dynamics and evolving consumer habits [5][22]. - Traditional retail spaces are seeing decreased foot traffic, prompting businesses to adapt by targeting new housing developments and utilizing "community model homes" for customer acquisition [5][10]. - The shift towards online channels for customer engagement is evident, with over 95% of customer acquisition for some businesses now coming from online platforms [13]. Group 2: New Business Strategies - Companies are increasingly focusing on creating model homes in new residential areas to attract customers, with some businesses reporting up to 30-40 orders from a single community [10]. - The rise of direct factory sales is changing the landscape, as consumers seek lower prices by purchasing directly from manufacturers rather than through traditional retail channels [18][21]. - Some businesses are rethinking their physical locations, with the potential to move to less expensive areas while still maintaining customer engagement through online marketing [16]. Group 3: Industry Concerns - Major incidents involving leading home furnishing brands have raised concerns about the industry's future, as many companies expanded too aggressively during a time when they should have been consolidating [22]. - There is a growing apprehension among industry leaders regarding their understanding of younger consumers, who may not be attracted to traditional home furnishing stores [24]. - The need for comprehensive transformation in home furnishing retail is emphasized, as consumer preferences shift towards more personalized and fragmented shopping experiences [24].
家居从业者迎战行业大变局:抢滩新盘样板间,工厂下场拓客
Di Yi Cai Jing· 2025-08-08 09:09
Core Insights - The home furnishing industry is undergoing significant changes due to shifts in consumer behavior and the real estate market, leading to a transformation not seen in the last thirty years [1][10] - Traditional retail spaces are experiencing a decline in foot traffic, prompting companies to adapt by exploring new customer acquisition strategies, such as entering new residential developments with model homes [1][4] - The rise of online shopping and direct factory ordering is reshaping how consumers purchase home furnishings, with many opting for lower prices and better deals through online channels [6][7] Group 1: Market Dynamics - The home furnishing market is facing a dual challenge from changing real estate conditions and evolving consumer preferences, resulting in a need for companies to adapt quickly [1][10] - Many companies that previously expanded during optimistic times are now struggling as customer footfall has drastically decreased, leading to a "cliff-like" drop in sales [10][11] - The demand for home furnishings remains, but the way consumers engage with the market has shifted, particularly among younger generations who prefer online interactions [10][11] Group 2: New Business Strategies - Companies are increasingly focusing on new residential developments by creating "model homes" to attract customers directly within communities [4][5] - The competition for model homes has intensified, with multiple companies vying for the same residential projects, leading to a saturated market in new developments [5] - Some companies are leveraging social media platforms to drive customer engagement, with a significant portion of their sales now coming from online channels [6][11] Group 3: Consumer Behavior - Consumers are increasingly favoring direct factory orders over traditional retail purchases, often finding significant cost savings by bypassing retail markups [7][9] - The experience of visiting factories has become appealing to consumers, as they seek transparency in production processes and better pricing [9] - The shift towards online platforms for product discovery and purchasing is leading to a decline in the relevance of traditional home furnishing showrooms [11]
家居从业者迎战“行业大变局”:抢滩新盘“样板间”,工厂也下场拓客
Di Yi Cai Jing· 2025-08-08 08:29
Core Insights - The home furnishing industry in China is undergoing significant changes due to shifts in consumer behavior and the real estate market, leading to a transformation not seen in the past thirty years [1][10][11] Group 1: Market Dynamics - Many industry players have become overly optimistic about future growth, failing to adapt to rapid market changes, resulting in a stark decline in customer footfall [1][10] - Traditional retail spaces are experiencing decreased traffic, prompting businesses to explore new customer acquisition strategies, such as entering new residential developments with "community model homes" [1][4][10] Group 2: New Business Strategies - Companies are increasingly focusing on creating "model homes" in new residential areas to attract customers, with some businesses reporting up to 30-40 orders from a single community [5][10] - The rise of online channels for customer acquisition is evident, with one company reporting that over 95% of their customers come from online platforms, indicating a shift in consumer purchasing behavior [6][8] Group 3: Consumer Preferences - Younger consumers are gravitating towards online shopping and factory direct purchasing, often finding significant cost savings compared to traditional retail [8][9] - The demand for personalized and unique products is increasing, leading to a decline in the appeal of one-stop shopping experiences offered by large retail stores [11] Group 4: Industry Challenges - Major incidents involving well-known companies in the home furnishing sector have highlighted vulnerabilities in the industry, particularly for large retail formats that were closely tied to real estate development [10] - The industry is facing a critical need for transformation, as traditional business models are becoming less viable in the current market landscape [11]