Core Insights - Chengdu has been recognized as the "Annual Innovative City" in the "2024-2025 Urban Business Environment Innovation Report" released by the Central Radio and Television Station, highlighting its commitment to a responsive and non-intrusive business environment [1] Group 1: Business Environment Initiatives - Chengdu has launched the "Advance, Resolve, Optimize, Promote" initiative to enhance its business environment, with significant activities planned for 2024 and 2025 [3][5] - In the first three quarters of the year, Chengdu's private economy added value reached 920.97 billion, growing by 6.4%, with private investment increasing by 6.7% [3][22] - The city has established the Chengdu Private Economy Development Promotion Center, which has conducted over 600 events and served more than 23,000 enterprises [5][8] Group 2: Service Model Transformation - The service model in Chengdu has shifted from "passive response" to "active anticipation," utilizing big data and intelligent matching systems to proactively identify enterprise needs [6][10] - The "One Code Inquiry" platform has integrated 529 policy documents and over 3,000 service items, pushing policy information to enterprises over 600,000 times with an 85% click-through rate [6][10] - The Chengdu government has adopted a "service officer" system to provide comprehensive support to enterprises, ensuring rapid response to their needs [10][12] Group 3: Resource Integration - Chengdu's government has transitioned from merely being a service window to acting as a "resource hub," facilitating connections between enterprises and various resources [11][12] - The city has organized 233 resource matching events, benefiting over 6,200 enterprises, with a focus on financial services and supply chain collaboration [12][14] - The "enterprise proposes, universities respond" model has led to over 450 collaborations between enterprises and research institutions, promoting the transformation of research outcomes [14][16] Group 4: Systematic Support Mechanisms - Chengdu has established a "1+1+15+N" service system to ensure that enterprise needs are systematically addressed, with a focus on problem tracking and resolution [15][16] - The introduction of a "chain leader reception + director office hours" mechanism allows for direct communication between government officials and enterprises, enhancing responsiveness [17][20] - The city's proactive approach has resulted in significant achievements for private enterprises, with many successfully listing on stock exchanges and achieving substantial growth [22][23]

Group 1 - The core viewpoint of the news is the successful implementation of the "Authorized Economic Operator" (AEO) mutual recognition between China and Ecuador, which provides export benefits for certified enterprises, facilitating market expansion in South America [1] - The "Customs Policy Zone" launched by Qianjiang Customs on the "Qingqing Online" platform has become an intelligent tool for foreign trade enterprises to access policies, aggregating over 5,200 policy data points and utilizing a tagging management system for efficient policy retrieval [1][2] - The upgraded version 2.0 of the "Customs Policy Zone" includes enhanced functionalities, mobile application access, and interactive features such as online consultation and business assistance, creating a closed-loop service system for enterprises [2] Group 2 - As of now, the "Customs Policy Zone" has conducted 67,000 instances of intelligent policy push, benefiting 16,000 enterprises, with over 60% of enterprises finding the pushed policies valuable [3]

因此，"主动送政策"，就应成为服务的常态。其实，类似"主动送政策"的服务创新，在全省各地也 有不少探索实践。比如，一些重点园区设立企业秘书、首席服务专员等，及时联络企业，帮助其用足用 好各项政策，获得企业的认可。这启示我们，在政策落实上，不能只是坐等企业上门，需要转换视角， 走进经营一线，像"快递员"一样将政策送货上门，像"店小二"一样解决企业的实际困难，让自贸港政策 直达企业，做到应知尽知、应享尽享，带去真金白银的利好。 当然，"主动送政策"不是一送了之，既要讲明白，还要看实效，须警惕形式主义陷阱。政策送上 门，不能沦为简单的"政策秀场"，满足于开几场座谈会，发几本政策汇编，送的人自说自话，听的人一 知半解，如此一来，非但显不出诚意，还会带来新的负担。为此，"主动送政策"须从"广撒网"向"精准 滴管"转变，从"政策宣讲"向"全程陪跑"转变，既要询问企业对政策是否已经掌握，还要追问享惠流程 是否便利，也要追踪政策是真正利企，还是带来了新负担。只有形成完整闭环，才能确保"送政策"不走 过场有效果。 从"企业找政策"到"政策找企业"，看似角色的简单转换，背后折射的是治理理念的变化。当政府不 再坐等企业上门，而是主 ...