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成都营商环境观察|走访15万户企业背后,成都如何重塑营商服务生态?
Sou Hu Cai Jing· 2025-11-12 20:04
Core Insights - Chengdu has been recognized as the "Annual Innovative City" in the "2024-2025 Urban Business Environment Innovation Report" released by the Central Radio and Television Station, highlighting its commitment to a responsive and non-intrusive business environment [1] Group 1: Business Environment Initiatives - Chengdu has launched the "Advance, Resolve, Optimize, Promote" initiative to enhance its business environment, with significant activities planned for 2024 and 2025 [3][5] - In the first three quarters of the year, Chengdu's private economy added value reached 920.97 billion, growing by 6.4%, with private investment increasing by 6.7% [3][22] - The city has established the Chengdu Private Economy Development Promotion Center, which has conducted over 600 events and served more than 23,000 enterprises [5][8] Group 2: Service Model Transformation - The service model in Chengdu has shifted from "passive response" to "active anticipation," utilizing big data and intelligent matching systems to proactively identify enterprise needs [6][10] - The "One Code Inquiry" platform has integrated 529 policy documents and over 3,000 service items, pushing policy information to enterprises over 600,000 times with an 85% click-through rate [6][10] - The Chengdu government has adopted a "service officer" system to provide comprehensive support to enterprises, ensuring rapid response to their needs [10][12] Group 3: Resource Integration - Chengdu's government has transitioned from merely being a service window to acting as a "resource hub," facilitating connections between enterprises and various resources [11][12] - The city has organized 233 resource matching events, benefiting over 6,200 enterprises, with a focus on financial services and supply chain collaboration [12][14] - The "enterprise proposes, universities respond" model has led to over 450 collaborations between enterprises and research institutions, promoting the transformation of research outcomes [14][16] Group 4: Systematic Support Mechanisms - Chengdu has established a "1+1+15+N" service system to ensure that enterprise needs are systematically addressed, with a focus on problem tracking and resolution [15][16] - The introduction of a "chain leader reception + director office hours" mechanism allows for direct communication between government officials and enterprises, enhancing responsiveness [17][20] - The city's proactive approach has resulted in significant achievements for private enterprises, with many successfully listing on stock exchanges and achieving substantial growth [22][23]