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调研显示香港银行科技投资持续增加
Xin Hua Cai Jing· 2025-08-18 13:39
Core Insights - The report titled "Future Banking Capability Building 2026-2030" emphasizes that technology and talent are crucial for the sustainable development of Hong Kong's banking industry [1][2] - The main growth drivers identified for the banking sector include technological development, sustainable finance, and business in the Greater Bay Area and other mainland markets [1] - A significant 64% of respondents also see ASEAN and Middle Eastern markets as key growth areas for the future [1] Technology and Skills Demand - The survey involved 147 banks and revealed that the demand for skills in "technology and data," "soft skills," and "banking knowledge" remains high, similar to findings from five years ago [1][2] - There is a notable shift in the skills gap from coding and software to artificial intelligence, cybersecurity, and data application and analysis [1][2] - Investment in technology by banks is increasing, with 97% of surveyed banks adopting compliance technology, up 14 percentage points from 2022, and 75% using AI, an increase of 16 percentage points from the previous year [1] Emerging Skill Requirements - The report highlights the rising importance of "human-machine interaction," indicating a new demand for employees to effectively communicate with AI [2] - Creativity and cross-cultural interpersonal skills are identified as essential future skill requirements, as many tasks cannot be automated [2] - The demand for banking knowledge is evolving, with a focus on understanding local cultures, financial needs, and regulatory frameworks in ASEAN and Middle Eastern markets [2] Action Plan for Talent Development - An action plan named "ASCEND" is proposed to address the skills gap, which includes promoting local professional training, facilitating skill transformation through on-the-job training, and fostering a culture of continuous learning [2] - The plan also aims to assess and update the banking professional qualification framework, attract future talent, and allocate resources for overall skill enhancement in the banking sector [2]