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整治拒收人民币现金
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不得对现金支付采取歧视性措施
Xin Lang Cai Jing· 2025-12-19 18:23
Core Viewpoint - The People's Bank of China, along with the National Development and Reform Commission and the Financial Regulatory Bureau, has issued regulations to prevent and rectify the refusal to accept cash payments, ensuring diverse payment services for the public. The regulations will take effect on February 1, 2026 [1]. Group 1: Regulations Overview - The new regulations aim to clarify the cash service obligations of various charging units, operating entities, and banking institutions, guiding them to collaboratively maintain a conducive environment for cash circulation [2]. - The regulations categorize measures based on the specific behaviors of charging units, operating entities, and commercial banks regarding cash transactions [2]. Group 2: Obligations of Charging Units and Operating Entities - Charging units and operating entities must support cash payments when they provide face-to-face services or complete transactions offline, and they should maintain reasonable change availability [3]. - For self-service models or unified management areas, clear signage regarding payment methods and cash acceptance must be displayed, and prior notice of payment methods should be provided for fully online transactions [3]. - Entities that delegate cash collection must ensure that the delegate accepts cash through written agreements, and they must consider public cash usage needs in their digital initiatives [3]. Group 3: Banking Institutions' Cash Services - Banking institutions with physical locations must handle cash deposit and withdrawal services and support cash collection for charging units [4]. - Banks are required to ensure that the number and layout of cash service points and self-service machines meet the needs of different customer groups [4]. Group 4: Enforcement and Public Rights - The regulations emphasize the public's right to report instances of cash refusal or discriminatory practices, allowing them to seek legal recourse through local branches of the People's Bank of China [4]. - The central bank will publicly disclose penalties for entities refusing cash and will enforce strict penalties for high-profile offenders [4].
中信银行南昌红谷滩支行开展“整治拒收人民币现金”宣传活动
Core Viewpoint - The article emphasizes the importance of maintaining the legal status of the Renminbi (RMB) and addresses the issue of merchants refusing to accept cash payments, highlighting the efforts of China CITIC Bank's Honggutan branch in promoting awareness and compliance with cash acceptance regulations [1] Group 1: Company Initiatives - China CITIC Bank's Honggutan branch has organized a campaign to combat the refusal of RMB cash, aiming to enhance public understanding of the currency's legal status [1] - The branch utilizes various promotional methods, including LED screens, posters, and informational leaflets, particularly targeting middle-aged and elderly customers [1] - The bank is actively engaging with local communities, supermarkets, and markets to educate the public about the dangers of refusing cash and the legal responsibilities of merchants [1] Group 2: Long-term Commitment - The initiative to address cash refusal is described as a long-term commitment by China CITIC Bank's Honggutan branch, which will continue to fulfill its social responsibility by increasing awareness and supervision [1]
中信银行南昌分行开展整治拒收人民币现金宣传活动
Core Viewpoint - The article highlights the efforts of China CITIC Bank's Nanchang branch to promote the acceptance of cash payments and enhance consumer rights regarding cash transactions, addressing the issue of refusal to accept Renminbi cash [1] Group 1: Promotional Activities - The Nanchang branch has implemented various channels and measures to conduct promotional activities aimed at rectifying the refusal to accept cash, focusing on the branch as the core promotional venue [1] - Promotional materials, including brochures and handbooks, are displayed in designated areas, and policy interpretation videos are played on screens to create a strong promotional atmosphere [1] - Staff members actively explain cash payment rights to customers during transactions and promote the "零钱包" (small change bag) service, distributing both standard and customized versions to meet customer needs [1] Group 2: Merchant Engagement - The bank has organized staff to visit nearby merchants, such as convenience stores and restaurants, distributing the "Proposal to Rectify Refusal to Accept Renminbi Cash" and other promotional materials [1] - On-site explanations of the illegality of refusing cash payments are provided, along with a "door-to-door change bag exchange" service to supply merchants with dedicated change bags [1] - This initiative aims to enhance merchants' understanding of their obligation to protect the Renminbi and maintain circulation order, thereby improving the convenience of cash services [1] Group 3: Future Plans - The Nanchang branch plans to continue its efforts in cash service work and regularly promote the rectification of cash refusal, contributing to the smooth operation of cash payment channels [1]
兴业银行常州分行开展整治拒收人民币现金专项活动
Jiang Nan Shi Bao· 2025-03-24 06:44
Core Viewpoint - The article discusses the special initiative launched by Industrial Bank's Changzhou branch to address the issue of refusing to accept cash in RMB, aiming to ensure the public's right to choose their payment methods and enhance the cash circulation environment [1]. Group 1: Strengthening Cash Service Guarantee - The bank has proactively deployed resources to ensure sufficient cash availability at its branches, catering to diverse cash usage needs of the public and foreign visitors [5]. - A new "small change wallet" service has been introduced to facilitate small denomination cash exchanges and damaged currency counting, thereby improving customer experience [5]. Group 2: Comprehensive Investigation and Policy Implementation - The bank extends its services to merchants in its grid area by offering appointment-based cash exchange services to address cash payment challenges faced by businesses [6]. - A thorough investigation is conducted in designated areas, focusing on essential venues such as supermarkets, markets, medical institutions, hotels, tourist attractions, and transportation hubs to verify and rectify any refusal of cash practices [6]. Group 3: Multi-Dimensional Promotion and Consensus Building - The bank employs a dual approach of "promotion and long-term governance" to create a harmonious atmosphere, utilizing both online and offline channels for awareness campaigns [7]. - Offline efforts include setting up promotional areas in branches, distributing brochures, and conducting policy briefings in communities and businesses to emphasize the legal status of RMB [7]. - Online platforms are used to educate the public about the illegality of refusing cash and to encourage them to protect their rights [7][8]. Group 4: Establishing Long-Term Mechanisms - The initiative is part of a continuous and systematic effort to address cash refusal, with the bank committing to regular cash service inspections and ongoing promotional activities [9]. - The bank aims to enhance its cash supply assurance mechanisms and improve services for damaged currency recovery and small denomination exchanges to increase public satisfaction and sense of gain [9].