Core Insights - JD.com has been providing free shipping services in Xinjiang for 16 years, significantly enhancing the e-commerce experience for local consumers [1][3][4] - The company has expanded its product offerings for delivery, now including heavier items such as grains and kitchen appliances, reflecting changing consumer preferences [3][4] - JD.com has implemented a "self-operated + third-party" full-category free shipping model, making it the first company in Xinjiang to do so [3][4] Delivery and Service Enhancements - JD.com has upgraded its logistics services in Xinjiang, with over 80% of products now eligible for free shipping, resulting in a more than 100% year-on-year increase in order volume [3][4] - The company offers additional services such as free returns, exchanges, and installations, enhancing customer satisfaction and trust in the brand [3][4] Infrastructure Development - Since 2009, JD.com has invested heavily in building the largest and most advanced supply chain infrastructure in Xinjiang, including the "Asia No. 1" smart industrial park in Urumqi [4] - The company has established nearly 400 retail and service outlets in the region, catering to diverse consumer needs and creating numerous local job opportunities [4]