Core Viewpoint - The company has made significant advancements in smart logistics and digital retail, focusing on enhancing customer service through technology [1] Group 1: Smart Logistics Achievements - The company has developed a smart customer service platform named YOYO, which provides quick responses to customer inquiries, thereby improving the overall customer service experience [1] - The implementation of smart guide devices in stores aims to enhance operational efficiency and customer interaction [1] Group 2: Digital Retail Innovations - The establishment of a smart rental service center and self-service lockers in stores reflects the company's commitment to integrating technology into daily operations [1] - The use of intelligent systems for safety management and energy conservation demonstrates the company's focus on sustainable and efficient store management [1]

Group 1 - The company has developed a smart customer service platform called YOYO to enhance customer service experience by quickly responding to inquiries [1] - The stores are equipped with smart shopping assistant devices, a smart rental service center, and self-service lockers, utilizing intelligent systems for safety management and energy conservation [1] - The company is exploring a new model of "exhibition + retail + derivative product development" with the launch of the "Age of Exploration" anime exhibition at its Beijing Road store [1] Group 2 - The company plans to continue exploring cross-industry collaboration products targeting young consumer demographics to expand its market reach [1] - The initiative aims to create a regional consumption ecosystem [1]