Group 1 - The company has developed a smart customer service platform called YOYO to enhance customer service experience by quickly responding to inquiries [1] - The stores are equipped with smart shopping assistant devices, a smart rental service center, and self-service lockers, utilizing intelligent systems for safety management and energy conservation [1] - The company is exploring a new model of "exhibition + retail + derivative product development" with the launch of the "Age of Exploration" anime exhibition at its Beijing Road store [1] Group 2 - The company plans to continue exploring cross-industry collaboration products targeting young consumer demographics to expand its market reach [1] - The initiative aims to create a regional consumption ecosystem [1]